Product Announcements & Troubleshooting WithSecure Business Suite

Request for registration.json offline token to activate a Policy Manager which is in an isolated or offline environment
Best Practice Upgrading Policy Manager from Version 15.x to 16.x - Step-by-Step Guide
Email and Server Security- Scanning 'message' by WithSecure Spam Scanner was unsuccessful
Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update

Some proxy configurations can prevent Software Updater functionality

Some proxy configurations can prevent Software Updater functionality

Symptoms

Some proxy configurations can prevent Software Updater functionality.

Diagnosis

If your corporate network is behind a proxy or a firewall that has strict deny rules, Software Updater may be unable to download patches from some sites.

Solution

Make sure that your proxy allows hosts to access

download.microsoft.com

and the download sites of other vendors (web or ftp), whose products are installed in your corporate environment.