Product Announcements & Troubleshooting Extended Detection and Response Endpoint Protection

How to transfer or change a corporate customer company from old reseller partner to new?
Elements Connector cannot show welcome page after installation
Elements Connector error "Connection to the update server has failed for address https://guts2.sp.f-secure.com"
Elements portal shows Malware protection malfunction status for an Elements Endpoint Protection for Mac device
WithSecure Technical Support Engineer Elements portal access during a support request
error: "ERR_SSL_PROTOCOL_ERROR" after going to a HTTPS web page
Security Events reported User name does not reflect what is reported in the Windows Event viewer
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule
No test report sent when Security Events source is used for Elements Email notification and report

Anti-Virus for Microsoft SharePoint is not supporting quarantine

The current release of Anti-Virus for Microsoft SharePoint blocks infected files and malware in real-time, i.e. when the files are uploaded or downloaded. It does not move these files to quarantine.

To disinfect or quarantine these files, use Anti-Virus at file level.