Product Announcements & Troubleshooting WithSecure Elements Endpoint Protection

How to transfer or change a corporate customer company from old reseller partner to new?
Elements Connector cannot show welcome page after installation
Elements Connector error "Connection to the update server has failed for address https://guts2.sp.f-secure.com"
Elements portal shows Malware protection malfunction status for an Elements Endpoint Protection for Mac device
WithSecure Technical Support Engineer Elements portal access during a support request
error: "ERR_SSL_PROTOCOL_ERROR" after going to a HTTPS web page
Security Events reported User name does not reflect what is reported in the Windows Event viewer
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule
No test report sent when Security Events source is used for Elements Email notification and report

What should I install if I have previously been using PSB Email and Server Security?

Users of PSB Email and Server Security have typically used the product in one of two ways.

Firstly, for protecting their Exchange or Sharepoint server. Customers who have used the product in this way should read this article.

Secondly, for protecting their Citrix or Terminal Server environment. This can now be achieved using PSB Server Protection, and more details can be found in this article.