Issue:
F-Secure EPP for Computers or for Servers Software Updater is displaying installation failed, try again for Windows 10 Cumulative Updates. As for Citrix and Java updates, I get a message that manual file download required, how can I fix this?
Resolution:
If you come across installation errors for Microsoft cumulative updates such as e.g. Return Code: -2145124329 in the Software Updater logs, this translates to error code 0xFFFFFFFF*80240017. You can refer to the Microsoft documentation explaining the error code.
Some updates such as Citrix or Java couldn’t be installed automatically for the following reasons:
- End-user needs to enter the CAPTCHA
- End-user has to accept the End User License Agreement (EULA)
- End-user has to log in
Article no: 000020243