Des guides et des articles avec des réponses et des correctifs pour les questions ou problèmes courants liés aux produits ou services de WithSecure.
Issue: I would like to register my Policy Manager Server which is not connected to a network (offline), how do I proceed?Resolution: * Contact WithSecure support by opening a support request here. * Provide the following information for WithSecure technical support to create an offline registration file: * Account Name *…
Issue: How to reset two factor authentication (2FA) for a WithSecure Business Account (Elements, Partner Portal, eService Portal) user account. Example scenarios:* User has a new mobile device and wants to move or transfer the authenticator to the new device * Device that had the multi factor authentication (MFA)…
Last year, we announced that we are making changes to how user roles are assigned in WithSecure Elements. The next step will be to disable the user and permission management capabilities for the following roles, on organizations that have the Identity and Access Management (IAM) role defined. Exposure Management > Exposure…
Issue: WithSecure Elements, Endpoint Detection and Response (EDR) détecte une application sûre (par exemple, une application interne). Comment autoriser la détection? Resolution: Vous pouvez fermer la détection de contexte large (BCD) en la définissant sur « Comportement accepté » afin de créer une règle de suppression…