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F-Secure Device Agent, Freedome for Business not communicating on Sony Xperia XA2 Ultra
Hello, I installed F-Secure Device Agent via PSB EMEA portal, the version installed is 4.9.3 (r25813). The device shows up in PSB portal with Managed status and ember indicator. There was one pending operation, telling me "Waiting for the device to connect." Trying to send device status update doesn't help, as there is now…
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Problem with updating and checking the settings
Hello I have a problem with version 14 and 14.1 updates. When installing the client asks if I don't want to use default ports such as 80, 443 and domains 192.168.1.3 The server is configured like this: Is this localhost entry good or rather you need to ip the server enter either the domain. Is this exclamation mark to be…
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Software Updater database missing
I get alot of alerts that my software updater database is missing. But i dont even have this function installed. I dont use a software updater. But every day i get alot of these messages. Where can i turn these off?
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Windows Server 2019 - supported by F-secure?
Will Server Security 12.12 run (without problems) on Windows Server 2019 Standard? The OS is not listed as supported in the release notes, and 12.12 seems to be the latest version released. I needed to replace an old server running Windows Server 2008 r2, and since end of support will be January 14, 2020 I thought I might…
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Client cant pull updates from policy manager
I a small setup of one policy manager v14.04 and one client v14.01, (for testing purposes). The problem is that the client cant pull updates from the pm. I keep getting 2018-12-18 15:34:31.439 [0bf8.0f34] I: Connecting to ws12r2-test:8000/guts2 2018-12-18 15:34:31.439 [0bf8.0f34] I: Connection failed The client is visible…
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Problem installing with exported msi F-Secure Client Security 14.00
Computer is running Windows 10 1803 and the old 13.11 install ok Log Name: Application Source: MsiInstaller Date: 20.11.2018 г. 12:06:51 Event ID: 11722 Task Category: None Level: Error Keywords: Classic User: SYSTEM Computer: it.HASKOVO.DL Description: Product: F-Secure Client Security Premium 14.00 -- Error 1722. There…
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FSIS to PSB migration easy or difficult?
Dear Sirs, If a micro-business customer has about 15-20 "F-Secure Internet Security" licenses in total, which are nearing expiry, could they easily convert their computer fleet to FSAV PSB? Is it enough to visit the computers and enter new 20-character PSB keycode in the local GUI, so that automatic conversion starts or do…
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Freedome for Business doesn't activate on Android 9.0
Tried to install the Freedome for Business on Android 9.0 device (Nokia 7.1 with Android One). I used PSB Portal to send an email containing the installation link. Device Agent seemed to install correctly and asked all the permissions. The device was shown on Portal as Managed but the Freedome for Business was not pushed…
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13.11 Data Guard icons
I noticed in the release notes that we can disable the F-Secure icon on shortcuts. I don't see the setting in Policy Manager....
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DataGuard problem
Hi, I have a problem with Dataguard, when one host on the network open a file from File Server (from unit Z:) and make a changue in the file to then be able to save it in Desktop, we don´t know why Dataguard makes a block when I already made the exlusion, then appear this message: "c:\Users\icardenas\Desktop\example.xlsx…
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CAN NOT SAVE A CHANGUE IN A PROFILE ON PSB
Hi, we have a problem with a client on PSB, he wants to make a changue in a profile (default profile) in the Firewall serttings but when try to press the button to "Save and publish" just unable, turn gray color like the picture bellow I will appreciate any help.
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Unable to Update F-Secure Clients
For some reason my clients are not updating. I also don't think I am getting correct information in the cloud panel about what updates are needed. For example, I might show 123 computers requiring critical updates so I select them all and apply the updates and I am advised that only 56 computers were assigned to update…
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LTS Secure Cyber Security 2020 Framework
“LTS Secure 2020 Cyber security framework” can provide cyber defense that organization should take to protect themselves from advanced cyber threats. But how to build a cybersecurity strategy, and what are the steps that organization should take?
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Firewall and alerts. I'm doing something wrong?
Hi. I have this issue witch I recently discovered: in F-Secure Policy Manager in Alerts tab my PC is showing "Warning: A DNS query was blocked for a domain." and every minute it gets new worning. DNS: adobe.5v.pl. It look familiar to me so I checked that I have firewall rule with this adres as remote host to block. My…
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About displaying OS build numbers in Portal..
Back in december 2017 I asked about a possibility to show Windows build numbers in computer information column: https://community.f-secure.com/t5/Protection/Possible-suggestion-for-Portal/td-p/102810 Then in may 2018 someone from F-Secure said, it was "prioritized" and should be available soon. Well, it's 2019 now - is…
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New kind of virus alerts (HEUR/APC) started to appear in FSAV PSB, causing possibly false detections
Hello, I'm seeing many "HEUR/APC" virus alerts in the FSAV PSB webportal reports lately. This moniker wasn't known previously and the affected files seem to be benign based on name and dir path data, i.e. false alarms. Do you think this situation could be related to the new Capricorn engine? Thanks in advance: Tamas Feher,…
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Migration to Computer Protection for company managed customers
This article gives an overview of the migration process from Workstation Security clients to Computer Protection clients. Workstation Security clients reach end of life by the 31st of March 2019. This article is written for companies that manage their security themselves and that are under "F-Secure" Solution Provider.…
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FSMAUTIL in Client Security 14.0.1
Hi, Where can I find fsmautil to reset the uid in Client Security 14.0.1? Is there another way of resetting the UID?
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Client security pulls update when u want it too
Hello, I have a question. Is it possible, from a perspective policy manager <-> client security, that u tell the client that he needs to update its policy now? I know u can change the interval in ur client when he pulls his updates. But is there also a way to tell the computer (from a distance) he needs to change it now?
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F-Secure Policy Manager 14 Console Cannot Export Package Error
Hello! Be grateful for some help with this error. Have tried repeatedly to export the installation package on two separate machines running Windows 10 Pro 64 bit but ends up with the same error message consistently. There are no other issues with FSPM 14 apart from this. Machines are fully patched and secured. Many thanks…
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F-Secure Endpoint Proxy
F-Secure Endpoint Proxy, also refered to as Policy Manager Proxy (PMP), is provided by F-Secure in order to minimize the bandwith usage while downloading updates to your Computer Protection clients. This proxy caches GUTS2 updates, meaning the malware signature database. If the proxy would not be available, the Computer…
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How can display information massage in client machine through FSPM 12.31
How can display information massage in client machine through F SECURE POLICY MANAGER CONSOLE 12.31 AND ABOVE
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How to update isolated F-secure Client
hi all, i'm trying to update a isolated client using below instructions https://help.f-secure.com/product.html#business/policy-manager/14.00/en/task_1FEF19DB5C944869A09966B8692E30F2-14.00-en but when i execute "fspm-definitions-update-tool.bat" it just exists without doing anything.Please help thanks
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Suspicious events
Is there a way to see the suspicious events?
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FSMAUTIL, computer protection
Hi, I have a queery on the new version of Computer Protection. I am trying to reset UID using FSMAUTIL however I cant' seem to find it under the F Secure directory. With Workstation Security I was able to access FSMAUTIL from c:\program files\f-secure\common\ however with Computer Protection it doesn't seem to exist. Any…
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Question about Password Protection (iOS version)
Hello F-Secure team, I would like to ask when the iOS application will be availalbe for Password Protection. Thank you, Best regards, Mohanad Aly
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Installing F-Secure Client Security 14.00 on an isolated Windows host?
Dear F-Secure custommer support, How can someone install F-Secure Client Security 14.00 (Premium or Standard) on an isolated Windows host as locally managed application. Thank you for your help in advance! Radi
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SSL problem in FSPMC 13.00
Hello, What does this mean and is there a solution? (The same credentials used to work for Active Directory Import Structure in previous versions, up to F-Secure Policy Manager Console 12.40) Thanks in advance, Yours Sincerely: Tamas Feher, Hungary. ******************************
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Problem with Dataguard
Hi, I have a problem with Dataguard, when one host on the network open a file from File Server (from unit Z:) and make a changue in the file to then be able to save it in Desktop, we don´t know why Dataguard makes a block when I already made the exlusion, then appear this message: "c:\Users\icardenas\Desktop\example.xlsx…
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Application control reporting
Hello, I currently have the policy manager v13.11 installed on my system. Im rolling out application control on my system. There is a checkbox which says "Report new unknown applications". I checked this box but i cannot find where these notifications are being logged. Anyone know where i can find these? Thanks