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Trial of F-secure PSB
Hello! We just started to test F-secure for business and have couple questions. * Can change profile setting in the trial version? * What is better for office PC Computer Protection Work Station security? * Why if I install Work Station security in-dashboard PC with installed Work Station security have empty Overall…
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Finding clients without protection in the network
Is there any way to find clients in a network without installed protection? Maybe there is a way in FSPM?
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How to change update server?
Hi, Running fssspr 12.12 on a windows server that is on DMZ. Client can check policies from PMS, but virus definitions are outdated. Settings -> automatic updates says that the Update Server is fbwserver.f-secure.com, to which client cannot connect. How do I get the client to get updates from PMS and not trying…
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IE 11 crashing on exit with FSCS 13.11
IE11 crashes reliably everytime it is closed while the F-Secure browsing protection extension is enabled. Disabling the externsion stops the behavior. Browsing Protection by F-Secure version 2.216.7574.233 F-Secure Client Security 13.11 build 110 App log entry: Faulting application name: IEXPLORE.EXE, version:…
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Computer Protection: firewall log file
Hellom How i can identify what rule in psb portal/profile/firewall is responsible for block action. In log file i have numbers like [1070.5f94] Where can find it in psb portal?
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File allowed from quarantine and added to profile exclusion, still gets deleted after reboot
Today we faced possible hazardous bug with Computer Protection. As title says F-secure detected false positive this morning and quarantined the file at several computers. After this we tried to add the file to profile exclusion and allowed it from the computers manually from quarantine. Everything worked after this but…
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Internet connection attempt: "MICROS~1.EXE"
Hi. Recently I have started to get a lot of these. Running F-Secure Client Security Premium 13.11. Any ideas? An application wants to conenct to the internet or the local network. The applicaiton is MICROS~1.EXE Location: c:\PROGRA~1\WI7DB9~1\MI4CA5~1.0_X\ IP Address: 13.107.5.88 Protocol: TCP (443 HTTPS) Direction:…
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How to completely remove FSSS ?
Hi, Having problems with F-Secure Server security. How to completely uninstall it? https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe <--- this does absolutely nothing, ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.exe <--- this says Operating system not supported. Running Win…
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IE11 suddenly crashes
Hi, OS: Windows 7 and Windows 10 Application: IE11 F-secure client: F-secure Client Security Premium 13.10 Does anyone out there also experiencing problems with IE11 suddenly crashes? The last couple of days we've had some reports from our users that IE11 suddenly stops working. I can't really post the whole error-message…
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DeepGuard blocks windows defender (msmpeng.exe)
Hello, we currently have Client Security 13.11 build 110 installed on various Win10 machines. Nearly daily we get 1 - 5 Notifications about DeepGuard Security alerts regarding blocked msmpeng.exe. account: SYSTEM Product: F-Secure DeepGuard (OID: 1.3.6.1.4.1.2213.53) Severity: security alert (5) Message: Action by malware…
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How do I cleanse a system of this infection?
I get that this is probably something bad trying to run a powershell script, but how do I know what the offender is and how do I clean it? F-Secure Protection Service for Business has identified the following security incidents: Time;Account;Host;Infection;Action;Type;Infected Object;Infected Object SHA1 Thu, 23 August…
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Scanner Manager Update 15 August Causing "Disk Errors" with Windows 2008 Servers?
Hi Since we received a scanner manager update on 15 August, I am now getting reported issues with my various Windows 2008 servers? I am getting "an error was detected on device \Device\Harddisk0\DR0 during a paging operation". These servers are virtual servers using a number of different LUNS on different hosts. Once the…
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Cant add Firewall service
Hi, When trying to add firewall service in PMC, sometimes PMC does not allow anything to be written on "name" and "comment" fields. Usually you get past this by cancelling and retrying ~10 times.
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DataGuard isn't working
I'm testing with PSB Premium trial version. I configured DataGuard for couple computers and it doesn't do anything. I can still can save files with programs which are not installed to Program Files. Workstation application doesn't show any protected folders in DataGuard settings. It probably should show those. Am I doing…
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How to read packet log?
Hi, (still) setting up a new firewall profile. Everything is not working as expected. How can I read the packet log? When I open it in notepad++ it's mostly gibberish.
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windows get message " critical process died" during installation of f-secure enterprise.
windows get message " critical process died" during installation of f-secure enterprise. it get re-0start when it reaches the log in page. any solutions
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Backupassist/Windows Server Backup issue: "EFI system partition (ESP)"-error when "F-Secure Server S
Our environment: -> An "Windows 2012 R2" HyperV-host, which we will call further on W2012R2HYPERV, with "Backupassist version: 10.4.1" running on it ( this is a kind of "wrapper"-software around "Windows Server Backup") -> Another "Windows 2012 R2"-host, which we will call further on W2012R2ISCSITARGET, on which a…
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F-secure psb workstation 10.6 from charter spectrum does not intall firewall and internet shield in
Since charter spectrum fails to help me with this problem I am reaching out to this group. Charter spectrum business cable provides psb workstation 10.6 but it does not fully install (fails to install firewall, internet shield and email scanning. Tried on several compures but no luck. Anybody have any ideas?
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Trying to open port for PPTP in Computer Protection portal
I'm trying to open port 1723 for PPTP in Computer Protection. Can't seem to get it to work. I'm not sure if I'm doing it correctly or missing something.
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how to recover data in F-Secure password protection
Hi, I accidentally deleted an important note under a password in my F-Secure Password Protection. Is there any possibility of recovering such a deleted note?
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The "Windows Server guidance (KB4072698)" update is showing up in the list of critical updates for t
Good afternoon everyone, The "Windows Server guidance (KB4072698)" update is showing up for 135 computers and these computers are on the Critical Software update list, but the update is not for computers but for Servers. How do I get this update from the computers?
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Can't deploy software - always get's blocked
I'm using ME Desktop Central for computer inventory and deployment. I'm triying to update ClipCache Pro, but the installer is always blocked. Some of the Win 10 machines are still running Workstation Security, some are running Computer Protection. I tried to exclude the whole software repository folder, but that didn't…
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CP overload computers with their processes (F-Secure Host Process )
Hi. I have evidenced in several computers the overload of the system by the processes of F-Secure affecting the memory (consuming from 100MB up to a limit of 250MB). Also it happens to me with the disk that when initiating the system the process of F-Secure Host Process is consumed to the 100% the disk and doesn't lower…
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F-secure Client Security Premium reports errors setting policy 1.3.6.1.4.1.2213.25.1.90.10
Details: F-Secure Management Agent failed in an internal operation. Setting the policy variable 1.3.6.1.4.1.2213.25.1.90.10 (error=-506) was not successful. If the problem persists, please contact the system administrator. I am getting these messages a lot. I can not remember changing this setting. Yesterday i did make a…
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Block IPv6 settings from within Policy Manager?
Hi! Can't find to controll this setting from within Policy Manager. Where do I find it? Possible?
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F-Secure Radar integration with ServiceNow SecOps
Hello, Any ideas where I might find documentation on how to integrate F-Secure Radar with ServiceNow's Security Operations?
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Software updates : java jdk issue
Hello, I try to use the F-Secure software update to keep a computer updated and I have an issue with java software. On the computer, the java version is the last available : (build 1.8.0_181-b13) On the F-Secure portal, the system ask me to install this same version all the time and keep the computer under orange flag like…
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Re: FSAUS.PM\data\db folder is too big
Hello i'm using PM 13.11.84108 on windows 2008 r2 64 bit my folder C:\Program Files (x86)\F-Secure\FSAUS.PM\data\db is about 46.5 Gb it contains 4 folders: 7119644, 7119645, 7119647, 7119648 the folder 7119648 is the more recent and contains most of the data (about 46.3 Gb) i checked the server.cfg file…
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What is the purpose of [updateservices] firewall service?
Hi, I found firewall service [updateservices] in couple of PMCs. What is this, and what should it be used for? Does this exist by default, or has someone added it manually? Was building a new firewall profile, and while testing, I noticed that I could reach scopes that was not white listed. Found out, that [updateservices]…
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Problem registering SRS with Policy Manager
1. I have deployed SRS in a VMware environment, assign password for admin user, change network settings correctly, and register to policy manager. 2. But, in policy manager console, I don´t have SRS registered or pending. 3. Trying to re-register from SRS console, but with the same effect (correctly form SRS console, no…