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Application Control 2.0
We are soon launching Application Control 2.0 for Windows clients with Computer Protection Premium subscription. It prevents execution and installation of applications, and prevents them from running scripts. Application Control mitigates the risks posed by malicious, illegal, and unauthorized software in the corporate…
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About "Push installation" feature on PM
Hi support team ! i'm trying to use Push installtion feature to install F-Secure on client, but we meet one issue that on PM, we can't browse IP of client, display "Unable to connect" so we can't access client and move to next step to remove install We have check to telnet from PM server to Client (PC), the telnet is ok…
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Messaging security gateway in Vsphere
Any plans to support and create a guide how to install this on vSphere with out the WMWare client? I only have a webinterface where I can upload the ovf file to but I don't know where to go from there because I can't follow you guide at all. https://www.f-secure.com/sv_SE/web/business_se/messaging-security-gateway
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FSAUS.PM\data\db folder is too big
Hi Is it ok to delete C:\Program Files (x86)\F-Secure\FSAUS.PM\data\db since it consumes about 33GB and server is running out of space. Thanks
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Problem installing F-Secure Client Security Premium 13.10 MSI using SCCM task sequence
HI all. i'm trying to install the newest version of client security premium 13.10 using sccm. but i get an error every time. the old version works just fine. i get the following error code 0x87D00324 Kind regards Simon Olsen
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Support? Where is Support?
Hi, Folks. I am looking for telephone support. I have a serious false-positive issue that has left a client unable to accept donations for nearly 3 days now. I am in Canada, it is 9:34AM local (eastern standard) time. 1-866-476-0216 is the listed phone number - it plays a recording that says the office is closed. Online…
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IGK: Zimbra using IMAP/SMTP
Hello guys, I have a customer with Zimbra using IMAP and SMTP. Can I protect this mail server with Internet Gatekeeper (POP/SMTP)? Regards, Manuel
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Server license - Waiting for connection
Hello, I have installed f-secure server security on a DC with Win R server 2016, on the DC f-secure look fine, updating, all good but when I check it in cloud control I have : Device : Unknown Overall protection : Waiting for connection (with a blue dot ...just like refreshing ....) Subscription : all good with green PS :…
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Software Updater fails to update PDF-Xchange PRO - invalid signature
Hi, software updater is not able to update this software on a Windows 10 1703 client. PM reports an "invalid signature". What does this mean, can we fix something? There is no more information available to track down the issue. German UI says: Nicht sicherheitsrelevant PDF-XChange Pro 7 x64 Gold PDF-Xchange PRO 7.0.324.2…
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Fsecure blocking my website
Hi, I am an entrepreneur and have a website aricrypta.com. The website is completely business related to IT. Fsecure is blocking access to the website. I have run many anti malware and scans but the website is turning out to be completely clean. I have even reinstalled the complete website However, for some users, the…
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Improvements to API
Hi, we are using automatically provisioned servers in our environment, which creates problems as all started servers reserves own license each time those are restarted. For this I created a powershell which looks for devicename which are same in PSB portal and picks up the biggest id number and delete others from portal.…
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Aquarius self-false alarms and many "Trojan.Inject.TM" detections on RAR files in FSAV PSB 12?
Dear F-Secure, Please expedite the case " Virus Lab xxxxxx / Sandbox xxxxx" if possible. I feel these potential self-false alarms in FSAV PSB 12 on Aquarius engine files and RAR files (in realt-ime protection?!) could be important. Thanks in advance, Yours Sincerely: Tamas Feher, 2F 2000 Kft., Hungary. EDIT: Removed Case…
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How to filter or exclude particular malware names from the Infections list in the F-Secure PSB webpo
Dear Sirs, Is it possible to enter the F-Secure PSB portal (SoP account) web interface, visit the Reports page / Infections list and click on a malware name there and somehow select or set that I don't want to see any further alerts with a particular malware name? For example I wish I would not see any more alerts in the…
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Waiting for update...
F-Secure Client for Mac 12.31 -OSX 10.13.2 waiting something update about a week...? https://www.dropbox.com/s/qaqwxsghh2wh66s/Screen%20Shot%202017-12-11%20at%2008.06.38.png?dl=0
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PSB Server Security : Installation Failed
Hi Guys, I tried to install Server Security on my 2008 R2 SP1 Server, and im getting this error : Installation has Failed. internal error. Target operating system is not supported. Do you know how i can solve this ? Thanks by advance for your help.
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Action after found virus/spyware or other
Hi support team ! i would like to check with you one issue relating to scan and action mechnism of F-Secure. The statistic display result mention F-Secure has found 6 viruses and 2 spyware (total 8) but in Action menu: Only display - 1 disinfected - 3 quarantined => So total 4 virus/spyware has been solve My question is:…
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connection
Hello, I have a question After i had installed f-secure psb on pc, it is not protected on portal and still waiting for protection from 2 hours so what is the problem w and the solution of it Thanks
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How to use RSA for both authentication and secrecy?
Hey guys, I had this question in my mind. And the doubt was cleared off recently. So, I thought of posting it here to have a discussion about that. In addition to that, I would like to learn more about these things! Curious indeed! RSA(Rivest, Adi Shamir and Adleman) also known as asymmetric cryptography is a public key…
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DeLorean with flux capacitor kit spotted in the PSB portal.
Dear F-Secure, Is it possible to ban impossible entries from appearing in PSB portal or re-normalize them before display? In the following case for example, the CMOS calendar/clock of a workstation computer is obviously mis-adjusted, so it is "time-travelling" and submitted a malware alert with a future dating for 20th…
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Configurating alerts periodically through PSB
It's possible somehow, to configure alerts to send to e-mails periodically through PSB? Like sending alerts 1 time per month about infections, hosts without communication and etc without I need to extract it from PSB manually? Best Regards, Felipe Santana
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compatibility
Hello, I need to know the solution for this error message which appeared after i had installed the psb computer protection package on the customer pc while it was protected till the appearance of this message
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Web console not working
Hi! I'm trying to access F-secure web console to check out some email rules. However, the links on the left side isnt working. How can I do this without installing java on my email server? Running 2008r2 and email and server security premium 12.11
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IMPLEMENTATION GUIDE
Hi guys and girls, I've to write a guide for test and configure PM, CS and SS, and I don't want to list and write all settings with the risk of forget somes, so could you help me to export the entire list of settings for CS and SS!? Great thanks in advance! -- Phil From France
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Policy Manager Proxy vs neighborcast
Is there any benefit to use neigborcast in branch office when there is also a Policy Manager Proxy v13.10 installed.
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API - List infections
Hello When we use the API - List infections refer: https://help.f-secure.com/product.html#business/psb-rest-api/1.0.0/en/concept_B96DC60361D14375B66B0B83336011B8-1.0.0-en We can't filter the data using "datefrom" and "dateto" to get only specific data within the given dates. please advise how we do this. We are trying to…
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Managment Portal. Device Control Question
Hello I have one question about option on psb managment portal: Is it window show current connected device (example flash disk)? I Plug-in some pendrive but this windows is empty
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Computer Protection slows down Thunderbird
Hello I have a problem with Thunderbird. It is very slowly upon installation of the computer protection. The same probelm is for Mac book and Windows. Is there any proven solution that will help me to add thunderbird and emails which are downloaded to the exceptions? I mean files where thunderbird keeps the messages. Maybe…
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Bulk Adding to Denied sites in Profiles
Is there a way to implement bulk adding to the Denied sites list on profiles for Computer Protection? Sometimes we have to block up to 20+ sites for security and it gets tedious when you have to add those changes to 4 profiles.
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Server security - How to disble scanning of a particular folder
Hello Team, We have Protection service for business security on our servers. What is the proper way to disable scanning of some folders and drives? Thank you, Jino
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Road blocks for the development of the version two of our product
Starting up a business yourself is scary since most of the time there will be no one else with you for an advice. That is exactly my problem. I know this may not be the perfect place to ask this question. But I believe the people here can help me out. I have a hardware startup, the first version of our product is already…