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configuration of alerts
Hello I have question, Is there any possibility to send alerts to a local SNMP server? if yes pls help how.
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F-Secure Network Filter Blocked a DNS query for the following unsafe domain
So I am new to F-Secure at this new company and I have noticed on their DNS servers there is this message for various "unsafe domains" that repeats (a LOT) of times in the F-Secure logs: "F-Secure Network Filter 1.3.6.1.4.1.2213.11.1 blocked a DNS query for the following unsafe domain: offers.inbox-labs-tracking.com (or…
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PM 12.40 - Clients not as up to date as the PM
PM: * Debian Linux 8 x64 * PM 12.40 * gets all the newest updates Clients: * 12.30 Buisness Premium * Win 10 / Server 2016 * Connected to the PM * see the PM as Update-Server * check for updates with success My problem is that the clients dont get the newest virus updates. The PM is allways up to date. The clients seem to…
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F-Secure PSB Workstation - License Problems
Hello, We are using F-secure on all our clients in our company, about 70 machines total. We are experiencing problems regarding our license, which we cannot solve alone. Whenever we install F-secure on a new Windows client, it works fine. The license gets approved by the program and all is at it should be. But if i were to…
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Connect to API via PHP Curl
My request looks like this. $config = array( 'url' => 'https://eu1.psb.fsapi.com/mp/v1/authentication/login', 'key' => 'myKey' ); $data = array( 'username' => 'myUsername', 'password' => 'myPassword' ); $headers = array( 'Content-Type: application/x-www-form-urlencoded', 'X-API-Key: '.$config['key'] ); /*list of curl…
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Pls help to check my request ticket XXXXXX
Dear Support team ! pls help me to check the ticket number XXXXXXXXX, how is it? when i can receive the feedback from F-Secure to close my issue ? Thank you ! EDIT: Removed PII
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How to install Policy Manager 12.40 in windows server 2003 R2
Hello, We want to upgrade the Client Security to version 12.31 in our windows server 2003 R2. But the policy Manager to version 12.40 isn't support windows server 2003 R2. How to fix this problem? Or how to update the Client Security in our server? Thanks a lot.
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DeepGuard breaks PostgreSQL database startup
Basically the database fails to start with a error 487. The DeepGuard forces ASLR which messes with the Inter-process communications of the database (it does massive usage of shared memory). F-Secure shall blacklist/disable the DeepGuard activities for postgres.exe processes BY DEFAULT, please do that, otherwise it just…
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How do i deploy SAFE for Android for a larger number of users
Hi, This is probably a very stupid question but how could I deploy in _an easy way_ SAFE for Android for hundreds of users? Best Regards, Almost Uman
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Stoping of F-secure Services
Hi to all, We are managing all the client through FSPM console centrally. In any domain client ,administrator can stop the F-secure Services. How can we restrict the administrator of client pc to stop or pause the F-Secure Services locally.Please advise.
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Importing AD Structure after changes
Hi I need to do some long overdue housekeeping on our Policy Manager. after upgrading it today. We don't have any automatic rules set up for updating Policy Manager with changes to the AD Structure, so the new OUs we've created (and moved hosts to) are not showing up in Policy Manager. I did a manual import of the AD…
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Minimize CPU utilization
How can I minimize the CPU utilization of the F-Secure in the task manager on server because sometimes it reaches 100% when it timed on at designated scheduled task?
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F-secure blacklisting many websites until Windows have been updated
Hello, We have had users who has experienced that pretty much all websites they tried to access would be blocked by F-Secure, saying the website has been blacklisted and that we need to add an exception for F-secure to access it. After fully updating their Windows 10 machine, the issue is fully gone. Does F-Secure check if…
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AUTO SCANNING OF EXTERNAL MEDIA
HOW TO GIVE AUTO SCANNING POLICY OF OF EXTERNAL MEDIA ON CLIENT SECURITY AND SERVER SECURITY THROUGH F-SECURE POLICY MANAGER 12.31.
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About Statistic function
Dear support team ! i have one issue about the statistic feature of F-Secure Business Suite Premium, when we check the statistic display that: Scanned: + File: 6853 + Not scanned: 0 Result: + Virus: 1 + Spyware: 3 + Suspicious items: 0 + Risware: 0 Actions: + Disinfected: 0 + Rename: 0 + Deleted: 0 + Quarantined: 0 +…
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ANALYSIS OF FSDBUPDATE FILE
hi, currently we are analyzing fsdbupdate file i.e. regular updates of f-secure definition updates released by f-secure on stand alone PC by running CaptureBat tool to monitor the state of a system during the execution of updates before running it on our fspm servers.Is there any better tool for the same purpose.
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ENABLING OF DEVICE BLOCK IN SERVER CLASS MACHINES
HI... WE ARE MANAGING APPROX 1000 SERVERS CENTRALLY FROM OUR FSPM SERVERS.HOW TO ENABLE DEVICE BLOCK IN SERVER CLASS MACHINES WHEN ANY UNAUTHORISED USB MASS STORAGE DEVICE IS CONNECTED IN ANY SERVER AND MONITOR IT CENTRALLY THROUGH FSPM SERVER CONSOLE.
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How to allow .msi installation via GPO w/o FSCS blocking it?
Greetings from Wisconsin, We have a client network with F-Secure Client Security installed and we need to deploy a program to all the workstations via GPO, but FSCS blocks its installation - how can we configure FSCS or FSPM to allow this known-safe installation? Thank you in advance, Isaac Grover
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Expired subscription on Computer Protection endpoint
When Computer Protection (Windows) endpoint client is expired, it locks its functionality. To get back to normal mode, you need a subscription. In the PSB managed product, your admin is the person to sort this out for you. They may continue to duration of the subscription key already assigned to you, or give you a new…
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Information Request for mitigating Ransomeware attack
Hello Friends, Currently, we have an active ongoing attack by randsomeware that we are trying to mitigate. One, server is already infected and there two other servers that we are trying to stop the encryption process. Is there anyone who has any information to mitigate this attack Apperciate your assistance in advance.…
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First Ping Drop
Hi, We're currently experiencing an issue with Worksation Security 12.01 (b283). Regardless if you enable ICMP traffic via the firewall, the first ping from the host with F-secure too another host (with or without f-secure) fails. If you disable the firewall and/or application control, the first ping works fine. We have…
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Dameware Mini Remote Control is being blocked in Firewall
Hi all, I'm having a problem with my F-Secure Firewall blocking the access of using Dameware. Currenly we are running on version 9 64-bit, and the default port is set to 6129. So I've tried disabling the Firewall in our Policy Manager for the two computers that I'm playing with. That works! When I enable the Firewall, it…
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H2 db growing close to 1GB per day
PMS/PMC 12.40 with hotfix1 was installed on Windows 2012R2 on July 20th Currenlty less than 1000 clients. Since installing version 12.40 monitoring software reported that free space on the 50GB volume (Drive E:) where the F-Secure server software is installed, is shrinking rapidly. Indeed the database grows, especially…
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CSP 12.31 NOT WORKING WITH WINDOWS 10 PRO
Hello, I tried to install F-Secure Client Security Premium 12.31 at Windows 10 PRO and everything goes OK until the setup tries to remove temporary files and then shows popup which says "f-secure client security premium 12.31 setup wizard ended prematurely". User has administrative privileges, there is no other security…
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fsav.exe return codes
Hello everyone, I'm searching for the return codes of the on-demand scanner fsav.exe. (Where using Client Security 12.x Premium.) I found this here in the community: https://community.f-secure.com/t5/Business/On-demand-scanner-fsav-exit/ta-p/20254 But it seems, that this list is not complete (or false), because I get…
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Issue with connecting to Microsoft Dynamics NAV - Windows Client
I have a issue with one of our customers who uses your security software - We have downloaded our Dynamics NAV Windows Client on his desktop but when we try to login it cannot connect to the servers so it cannot run the request. We believe it's the safety in your software - we tried to add the client as and approved…
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Windows clients with Computer Protection don't get assigned/updated profile
Hi. I wonder if anyone has the same problem. We are currently replacing our old AV with F-Secure PSB and are in the middle of testing features before we depoly it internally and to on our customers (we are a provider). But we have an issue with the Computer Protection clients, they get the default profile assigned but when…
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PSB Portal: Profile assingement stuck on "Pending"
Hi. I have a problem with some clients, when i assign a profile it get stuck on pending. This happens on various systems and OSes, both workstations and servers. PSB Portal: emea.psb.f-secure.com Br Mattias
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Cannot PING from one VLAN to Another
We are currently facing some connectivity issues with F-Secure Firewall connectivity. We are unable to ping from one vLan to another. However, we can once we allow all traffic via F-secure. Appreciate if you could assist us in sorting out these issues Environment : Windows 2016 Server OS F-Secure Policy Manager :V 12.40.8…
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F-Secure Policy Manager - Access from Laptop / Desktop
Hey, I was wonderring - right now I have a Virtual Server with F-Secure Policy Manager installed. It hosts all the Policies and updates for all my clients. That means - everytime I need to change settings, I have to do a RDP session to that server and then open the program and make the changes. Currently when logging on to…