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Host not showing in Policy Manager
Hello everybody I have a issue on my PM. Some host, correctly installed, and with exclusions and update working fine, does not show in my console. When I watch the web console, everything is fine, even the adress of the server's PM for remonte administration. The problem is that I can't know witch server is in witch OU. PM…
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PSB Email & Server Security / Recipient for Email Notifications
Hi, I've got a fresh installed version of the PSB Email & Server Security on a Server 2008R2 with Exchange 2010 SP3. So when i try to configure the Recipients of warnings from Microsoft Exchange and Anti-Virus for Windows Server, the console doesnt save the emailaddress? I tried it serveral times with Internet Explorer and…
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Disconnected clients
After migrating the PMS to another server some clients are shown as disconnected on the PMS. But if I'm on the client I can reach the PMS. I don't understand why it worked for some clients and for some other not... so what can I do? Any suggestions? Best regards, Dan
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Device last seen online
Hello, I manage a bit over 100 devices and I'm wondering is there easy and clean way to see when is the last time device is seen online? And make it great is there way to see a list like descending "XX Device seen on 1.1.2017, ZZ Device seen on 2.1.2017". Thanks in advance! --
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Locate/lock/erease a Windows laptop
Hi! Is there any plan for PSB F-secure Workstation to get this features: locate/lock/erease a windows laptop so you can protect it, if it get stolen? Br Matias
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NOT ABLE TO ACCESS MAIL SITE AFTER CLIENT SECURITY UPGRADE TO 12.31
DEAR SIR, REFER SR NO xxxx dtd 08 JUN 17 1. WE ARE FACING ISSUE WITH THE F-SECURE CLIENT SECURITY 12.31. AFTER UPGRADING FROM VERSION 12.00 TO 12.31, MAIL SITE IS NOT WORKING PROPERLY. WE HAVE NOT CHANGED ANY FIREWALL RULES OR SERVICES. BUT WHEN WE ARE DEGRADING IT TO 12.00 ALL SITES ARE WORKING NORMALLY. 2. WHEN WE…
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"You cannot use the subscription key that you entered for this computer anymore", but the key is cor
Hello ladies and gentlemen, I have a problem. I am using the product F-Secure PSB Workstation Security. I shall now describe the order of events that lead to this problem. (May differ for other people who are experiencing the same problem) * Installed F-Secure with subscription key * Got warning about an insufficient…
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F-Secure Policy Manger 12.40 taking long time to start
Dear All, When i open F-Secure Policy Manger 12.40 it's taking long time to start.what is the reason for that?if this is a common issue,Please release hotfix. Thanks
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Servers not connecting to F-Secure PSB - "Waiting for connection"
Hei, Hope someone can help with this...because it is driving me a little batty. Long story short: We are rolling out PSB to all clients and servers. Clients are connecting correctly and reporting in to the PSB. Servers are not. Server installations with the EXE and the correct key are ending correctly. Servers are…
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GPO - Deployement of fspsbwks-12.01.283_PSB1-v5
Hi, I only found old topics on how to deploy Fsecure workstation security Protection Service for Business. I'm looking for a simple way to install it silently on all computers. Well, I have the ritool but I'd prefer to deploy fsecure on computer when they join to the domain. So I want to use a script with AD and GPO. I…
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No Flyer History or Alert Logs
We were have a lot of alerts for various things, so I must have turned something off, but I can't find out how to get them back. We're having some issues with small data fragments, and we pinned down the offending printer and fixed the issue, but now we're getting similar error, but there is nothing listed in the logs. I…
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FSSS-12.11.103
How can I get the keycodes of this version?
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FS Policy Manger Proxy NG
Hello "Next-gen Proxy is a role of Policy Manager Server, in which it proxies some requests, for example policy, status, and alert information, to the master server while distributing antivirus and installation packages to managed hosts. " Does FSecure have any road map to FSPM Proxy NG with timeing when, what will be…
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FSSS-11.01.157 installation
Every time I installed this version (fsss-11.01.157) for server security in windows server 2016 is always going blue screen and need to reformat again the desired server. Kindly help me with this. Thank you.,
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12.01.283_PSB1-v5 not registering on PSB1
I recently installed 12.01.283_PSB1-v5 on a Windows 10 computer as I have done several times with no issues. But this one does not show up on PSB portal. I have uninstalled F-Secure with tool, cleard list of removed computers in PSB and reinstalled -> does not show up in PSB. I then reinstalled Windows 10 from scratch,…
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LICENSE RENEWAL
i renewed my license online and the email said that a key was not necessary. F-secure will automatically update to the new license. this has not happened. The old license has expired. how do i renew
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New Desktops in Policy Manager
Hello I have a problem with new Desktops and the Policy Manager Console. We are running V12.10.7672 I can install F-Secure Client Security without problem pushing from the PMC to new PC's. In former times after the Installation, this new PC was automatically registered in the Domain Tree. But this has not worked for…
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Migration to a new Server
I know its a little bit complicate, but here is my problem I had a issue with PM which I never can solve. now, I have a new Server with a totaly new policy. On this Server I dont have the problems which I have with the old one. Now, I want to move all Hosts from one to the other Server. I will not do the documented way to…
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Software Updater: Superseded Windows Updates
I'm running stand-alone FSSSPR on Windows Server 2012 R2, Windows Automatic Updates can not find other available updates, and FSSSPR warn me missing 3 updates: KB4019215, KB4019217 and KB3033446 but May 9, 2017—KB4019215 (Monthly Rollup) and May 16, 2017—KB4019217 (Preview of Monthly Rollup) have been superseded by June…
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Policy Manager - Java High Memory and CPU Usage
We have upgraded our PM to 12.40 and since we have the Java CPU is running at 96% and 2.2GB of Memory. I have restarted the server and it has not helped. Windows Server 2012 R2 2 x CPU 8GB Memory Any ideas?
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Connection model between PM - PM Console and Clients
Dear support team ! Do you have conection model of PM - PM console and Clients there ? i have saw it before but can't find it now, this model show to us how PM and PM Console connect to Clients through default port 80 443 and 8080, i really need it now and hope you can share it if you have. Thank you very much !
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Software Updater issues
Hi, We have seen cases lately where software updates through CS Premium have broken the PC's (blue screen, loop). Follow up: https://community.f-secure.com/t5/Business/Latest-critical-updates-for-Win/td-p/95217 Reseller
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Product Version Not Updating in Policy Manager
We have pushed out the install of Server Security Premium 12.11 and all servers restarted but under Status > Installed Software on the PM it still shows the previous version of 12.00. If I uninstall FSecure Premium on the server completely and reinstall it, it will then show the correct version in PM. Is there a workaround…
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PM 12.31 Proxy Mode
Hello, I tried to setup a PM proxy node and get an error when I try to create the certificate "C:\Program Files (x86)\F-Secure\Management Server 5\bin>fspmp-enroll-tls-certificate.bat apwienet05.wienet.ads Enter Policy Manager user to authorize certificate enrollment: admin Enter password: Error: error creating bean with…
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Incognito Google Chrome F-secure
I've installed several F-Secure Business clients for customers and i noticed that Google Chrome is started in Incognito and many features are not avaible. I've found out that this has to do with a outdated Google Chrome and F-Secure can't work with that. The solution is to re-install Google Chrome. Does anyone has this…
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PSB installation pb
Hello, I manage 20 computer with the F-Secure PSB Workstation Security 2 computers ask me question. I have "waiting connecting" (global cprotection" and Unknow) I have the same OS than the 18 other and the same configuration Do you have an idea ? Thanks Yo1812
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FfB switches permanently OFF/ON
FfB switches permanently OFF/ON and is meanwhile no longer reliable (location Falkenstein). Internet connection is stable. Are there any known problems with the service or version 1.15.3629.0 ? Is anyone else facing similar problems ? Thanks best regards PatchPanel
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Issue in files downloads with F-Secure Server Security Premium
Hello, we have some issues in big file size file downloads with F-Secure with real time scanner analyzer. Big file size download (~300Mo RPM or iso ) are rejected by the solution. Disabling the reak tile scannerr or setting *.iso and *.rpm exclusion solve this issue. How can be unlimited file size scans ? No settings are…
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Exception wont work
Hey Kinda new with this so if someone could help out. We keep getting allert for one file: Backdoor.PCClient.TCB C:\Users\user.name\AppData\Local\Microsoft\OneNote\16.0\cache\tmp\000004A8.bin I have tried to create exception to the profile that this computer uses:…
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F-Secure PSB and 'Reborn card' or 'Deep Freeze'
Hi. will there be any problem, if i install F-Seucre PSB on a Windows 10pro, and either Reborn Card og Deep Freeze.. I regned i have to enable a virtuel drive ie. V: and then install PSB in that drive. and only let Reborn Card og Deep Freeze on boot and C: drive. Will that be without any sorrow ?