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PSB Management portal problems with security updates.
Hello, in our PSB management portal I am getting weird behaviour in last 3 days. In home screen overall protection procentage keeps dropping on a daily basis. It is showing that almost every computer has critical security updates to install. But when i check the clients computer it doesn`t show any critical or even…
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Is this really related?
Dear Sirs, Below you will find a trouble report, possibly related to this "known bug" issue: Software updater databases are NN days old https://community.f-secure.com/t5/Known-Issues-in/Software-updater-databases-are/td-p/92002 However, I am not entirely sure if they are really caused by the same bug? Licence: Educational…
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Rest API and PSB alert sending
We want to get AV alerts from PSB from specific customer sent to different email addresses. Workstations alerts to wks@example.com Server alerts to srv@example.com Can this be done somehow with Rest API? I asked about this from the support and they guided me to ask about this from here. Currently PSB only supports all…
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Software updater Not Installed on client.
Hello, Working in F-secure Policy manager I was doing Client security upgrades to version 12.31 wih push installs. Updates went flawless but in my console it shows that Software Updater in not installed, but while doing the push install i made sure Software Updater was selected to be installed with the whole package.…
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Messaging Gateway
Dear Sir/Madam, · Unable to configure outbound in messaging gateway · Unable to get failed mail logs from gateway Please give me the support ASAP and provide me F-Secure india toll free number Thanks & Regards, A.Sanjivikumar
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Installed software status after CS upgrade to 12.30
After PM upgrade from 12.21 to 12.30 we upgraded CS 12.20 host with hotfix FSAVCSPR1220-HF01 to CS 12.30 (host #2 in pic.) also did fresh install of CS 12.30 (host # 1 in pic.). When we look at Satus tab Installed software report we see: Is it correct situation? Does hotfix name must be in upgraded host row (host #2 in…
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Conncet to API via powershell
$apiKey = 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Invoke-WebRequest -Uri https://eu1.psb.fsapi.com/mp/v1/authentication/login -Method Post -Headers @{ 'x-api-key' = $apiKey ; "username" = "XXXXXXXXXX" ; "password"="XXXXXXXXXXXX" } ITHe Apikey work fine but i get this erro no matter what…
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Error when pushing client security 12.31
Hi I justed updated to policy manager F-Secure Policy Manager 12.31 and I am updating my windows clients to version F-Secure Client Security 12.31. In my test group we received the attached error message. The module F-Secure Anti-Virus Firewall Daemon monitored by F-Secure Management Agent has stopped responding or was…
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Software updater disabled on a client computer.
Hello, i have a question about the problem already described in the topic name. I`m fairly new F-secure PSB and I am wondering if there is an option for Administrator to remotely re-enable software updater on a client workstation over PSB interface? Regards, Dean
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UPC Global
When installing UPC Global the following message appears: De installatie kan niet worden voortgezet, omdat er belangrijke bestanden ontbreken. (the installation can not proceed, as important files are missing) Which actions are necessary to complete the installation? Kind regards, Marwin
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Client Update Frequency
On Policy Manager I have the policy set for clients to check for updates every 30 minutes. However on the clients they all update once and usually all to the same version and then don't update again until the following day. For example right now Policy Manager shows it has Version 2017-02-17_17 and all clients have…
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Problems with F-Secure Policy Manager trial
Hi all, I am currently evaluating F-Secure Policy Manager and Client Security (both Linux). I have successfully installed both on separate virtual machines (VirtualBox), but I have not been able to import the Linux client using Policy Manager. Are there restrictions in place that removes the "import new host" feature in…
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Policy Manager can't contact client, seems to ...
Hi! Windows 7 Pro SP1, F-Secure Client Security 12.30. Seems to that Windows has lost contact with PM according to PM, but ... client does get all updates etc., no error is showing. Only thing confirming PM info is that from client side is not changing timestamp nor counter in Policy information section on Settings. From…
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Warnings in Policy Manager after 12.30
Hi again! Windows 7 Pro SP1, F-Secure Client Security 12.30. I was told that in PM appear some "F-Secure Management Agent warning (1)". Well, don't know what warning exactly. About a lot of devices. Did check device(s) ... nothing in events. Any ideas to see from client side errors/warnings? More thanks, Alar.
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Pop up when I loose connection
Dear all, we use F-Secure Premium for our costumers and as they are traveling a lot they always get a pop-up which says: "F-Secure Management was not able to connect to the server and is now operating in Offline Mode (error number 12002") Does anyone know, how I can turn off this pop-up in the central administration…
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Client Security 12.20 offline
HelloAfter PM upgrade from 12.21 to 12.30 / 12.31 we upgraded CS 12.20, all host offline. When we look at Satus tab Installed software report we see all host offline at 19.01.2017, because the clients are already online. On the client ist installed Client Cecurity P. 12.10 an 12.20, all clients dont have a current…
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Howto Tell F-Secure to block certain file extensions- if they be written?
Hallo, i will Tell F-Secure to block, not allow to write certain file extensions. Is there a way to do it? This Couleur be a step in securin against ransomware. sincerly Peter
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Pls help to check my ticket request
Hi support team ! i would like to check the process of my ticket has been submit to F-Secure on portal in last friday, the ID is F-Secure: XXXXXXXX, we are looking forward to received the feedback from f-secure for this case. Pls let me know if you have any update to me Thank you !
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Limited support extension of Client Security 11-series, until 10th of February 2017.
Hi, Ive read that CS 11 series went EOL Feb 10th. https://www.f-secure.com/documents/10192/406825/Client+Security_11series_EOL+announcement.pdf/fe349017-7e11-4b72-9d93-6567a128ea35 I have just checked the few we have remaining and all have 2017-02-27_1 signatue updates So if they are still updating with defintions then…
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Will PSB make a dozen for servers?
Dear Sirs, I would like to ask if there are plans to raise F-Secure PSB's Windows Server protection to major version 12 (twelve)? (I'm telling customers to look the PSB for protecting road-mobile and/or remote small office computers, but they sometimes voice concern that PSB versions are way behind the titles found in…
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Exclude a location/URL from Web Traffic Scanning
I have a .jar file which is detected by Web Traffic scanning, which is in this case important for the customer. It is on a local web server. How can I exclude this location or URL from Web Traffic scanning?
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Is it possible to strip a email for hyperlinks?
Hi We got F-Secure Protection Server ® - Version 8.0 and due to a lot of problems with Cryptolocker I would like to strip the email for hyperlinks. Is that possible?
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How often does FSPM get AV Updates from F-Secure?
We are under an audit currently and they are asking to know how often FSPM gets the AV updates from F-secure? Are they pushed out at regular intervals? Does FSPM request them? How is my server knowing there is an update that it then downloads for my clients to download from it?
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Data Flow for F-Secure Protection Server in Cluster (Master & Agent)
Hi, Is there any place where we can find the data flow diagrams for various use cases for F-Secure Protection Server 8.x. Basically, we want to understand how the mails and logs flow between clients, agents, master and mail server to understand the product functioning and arrive at an appropriate architecture. Thanks Rajesh
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No PC info of some endpoints in Policy Manager.
Hi, Has anyone seen these on hostname and know what is causing this and possible resolution. Image on this link: https://drive.google.com/open?id=0BxNGD4g8wX_PdmNQMlRPdDlSdzQ
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Quarantine Query: Buttons/Functions not working anymore
Hi everybody, we have Email and Server Security 12.00 build 502, Hoftfix 1 installed, running on Windows Server 2008 R2. From today, 2017-02-20, we cannot access the quarantine-query functions anymore. The query windows opens and the items show up, but the buttons (e.g. "Release", "Delete" etc.) do not work anymore. Things…
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Email trusted senders
Hello, In F-Secure Email and server Security I set strip attachments for inbound mail. I want tahat attachments were not stripped for email from specific domains for example *@domain.com. I create list of trusted senders and set this list in List of trusted senders in transport Protection->Inbound Mail->Other. This not…
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AMSI support on F-Secure Client Security?
Noticed from a Twitter feed that there's a pretty old article on new features of Windows 10 targeted for anti-virus companies and started wondering, has F-Secure implemented this feature on their products or not? More info:…
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F-Secure client secutiry blocks DNS queries to my internal servers, including fsecure policy manager
Hi. This problem started today. All my clients can't resolve some of my internal addressed because f-secure blocks the query. Worst is that even my internal fsecure policy manager is blocked, so I can't distribute a policy with DNS query filtering disabled to unlock this situation.
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Is there a way to customize PSB Welcom/install email?
Is it possible to customize email from "PSB Mail Sender" to include company info/instructions? Our users have been taught to just ignore all generic installation messages, so most of the emails sent from PSB portal are getting deleted.