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The localization of your products need to be improved
1.Because of your website revision, some localized links in PM have 404 error. eg oftware downloads in Chinese UI,it open https://www.f-secure.com/zh_CN/c/portal/layout ,but 404. 2.The localization of different user interfaces is not the same. eg:About product
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PROBLEM INSTALLING FSPMS [MANAGER SERVER] in LINUX REDHAT 6.1
PROBLEM INSTALLING FSPMS [MANAGER SERVER] I´m intalling in a RED HAT 6.1 server the following files fspmaua-9.01.3-1.x86_64.rpm fspms-12.31.79713_x86_64.rpm The first one without problem you can see the status oK [root@ ]# /etc/init.d/fsaua status Checking F-Secure Automatic Update Agent: [ OK ] The second one : [root@ ]#…
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Terminal/Remote desktop printing problem
We are running a terminal server environment which hosts POS software for our retail shops (various locations). PSB Workstation 12 in use. We are having problems with remote printing, POS software prints to a local USB receipt printer. I have setup "the usual suspects" IGMP, Windows networking 1 & 2, SMB tcp/udp both ways.…
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I installed fspsbwks-12.01.283_PSB1-v5 .. panic
Hi I installed last version in 2 different lan. In the first case, I had problem with oulook that used IMAP whit internal mail server, normally I had a "problem" with CA (of server) but I confirm outlook pop-up, and mail in and out are ok. After install no pop-up and error of outlook. Only with disable real-time email…
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Client Security Premium 12.31 installation error
I was installing 12.31 client from msi and got this error during setup. Computer rebooted automatically and everything seems to work. Client is Win7 x64. Everything ok?
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Version 1.15.3629.0 prevents PSB Workstation Security updates
Hello, the latest version prevents PSB Workstation Security from updating... "Verbindungszeit ist abgelaufen" (Connection time expired...something like that). When switching Freedome off all goes back to normal. This is reproduceable. Freedome runningFreedome is off Any clue ? best regards PatchPanel
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F-Secure Freedome for Business
Dear sirs, what's the difference between licensing of F-Secure Freedome for Business: - Standard license - Advanced license Thank you. Best regards Ivo Straka
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How does the Content Filter work ?
Hi, I am just playing around with the content filter and e.g. activated the content blocking for PDF (application/*pdf as well as the line with extension *.PDF). Made sure that the profile has been updated. But still I can download/open such files and content ?! How does that work ? best regards PatchPanel
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PSB Configuration Against Ransomware
Hello everyone, We've received quite a lot of questions around ransomware and PSB lately, and how should our users configure their policies to ensure best possible protection against ransomware. F-Secure Protection Service for Business offers protection against the ransomware, such as WannaCry, on several layers to ensure…
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Device disappears on management portal after removing his and locally reinstalling of PSB Endpoint S
I have removed one device on management portal and uninstall the software in Windows Control Panel. Thereafter reinstalled PSB Endpoint Security locally. I was waiting for a day. I have noticed that no single device appeared on management portal.
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F-Secure PSB Workstation Security Updates Fail
Hi, I Have had a couple of Windows 10 Computers not Connecting to the F-Secure Server for updates. When I force an update is says failed. I Visit the F-Secure Server in a web browser, psb1-bw.sp.f-secure.com and I see the Correct page If I ping the Server I get Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft…
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Connection error between PM and Client
Hi support team ! i have an issue about connection pls help me to check - On the Client -> F-Secure client security display status normal, and the update is up-to-date - On the PM server (customer using Business Suite Premium) => Display the connection status is "Disconnect" and the last connected is from Mar 28 2017…
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How to install Webui Hotfix 1?
I downloaded and imported the hotfix for 12.1x server products. However, when I go to the "Installation" tab, there's no option to deploy the hotfix to servers running F-Secure Server Security 12.11. Why not?
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F-Secure Fscs-12.10 email scanning randomly blocking incoming mail for no reason
Hi All, Good Day. I am having this issue with incoming mail, always getting "This message was modified by F-Secure Email scanning" Local mail and oversea mail randomly, this happen after I reformatted the PC but use back the same installer, previously was fine very weird. When people from oversea send an email another…
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How do I know which updates I should install?
I'm using F-Secure Client Security Premium 11 on updated Windows Embedded POSReady 2009, it show me missing one critical and seven important security updates. How do I know which updates I should install? Will the updates be installed automatically?
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PSB » (« Protection Service for Business »). vs F-secure server security
We must renew or F-secure server secrurity. we are a school.We have 3 servers doted with F-Secure server security, we use for the management the Policy manager et we just renew or f-secure client security licences (154 licences for 3 years).Our intermediate, for cost reason, propose us to use PSB. Is it an interesant…
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Unknown computers
Hi. I am managing F-secure PSB Workstation Security on 44 computers in three countries. Some of the devices in the online portal is unknown to me. Is there any way I can figure out who uses these computers? Is it possible to contact a certain user, or fint out if there is an e-mail address associated with the installation?…
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F-Secure says Microsoft Updates are required. Windows Update says none are required.
Why? What to do about it?
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Malfunction error after change PM to new server - URGENT
Dear CC Team ! We are using Business Suite product, before we have installed PM to server A, but just now we change, we remove the PM on server A and reinstall PM to server B with the same customer number the installation on server B is completed, but after we do it all F-secure client security in my company display…
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Quarantine questions
Hello, I have my mail solution working. During the full store scan it put some mail and attachments aside. Now I have a few questions about what ended up in the quarantine. 1. 1 mail that has an excel (macro) attachment is being blocked. Attachment 'HA4028_2016.xlsm' matches 'Disallowed Inbound Files' stripping condition;…
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Using high amount of RAM by F-Secure Server Premium through Java platform
Hi, I've just purchased a Business Suite and start to using it. I Installed the policy manager and a premium server edition on Win server 2016 64 bit but it takes too long to open policy manager and also java platform using a huge amount of memory on that server (500MB). I have to mention that Windows server is installed…
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F-Secure Corp. not reacting to wrecking of "corp-reg" HTTPS address by latest Microsoft IE hotfix?
Dear F-Secure Corp, Some customers are reporting that F-Secure Policy Manager 12 is no longer able to connect and activate (do customer validity check) at the website address "https://corp-reg.f-secure.com:443/" If checked manually, the website loads OK in Firefox 53.0.2 or Chrome 58 browsers and displays the usual one…
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F-Secure Browsing Protection | Chrome | not showing up
Hello, I recently removed the browsing protection extension in Chrome by mistake. So I tried to add it again by - reinstall the browsing protection component during setup -> no success - reinstall client security premium 12.31 completely -> no success - packed the chrome extension from the NIF folder and tried to manually…
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Connection control management
Where can I find the section to manage the "Connection control" options of the client ? I found them configure to "Allow all" but I would like to be set to "Ask" from the portal.
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How to uninstall F-Secure Client module?
I have F-Secure Client Security 12.31 build 105 Client installed on workstations. Where Client Package Installed with following modules: F-Secure Clietn Security - Browsing Protection F-Secure Clietn Security - Deep Guard F-Secure Clietn Security - Device Control F-Secure Clietn Security - Email Scanning F-Secure Clietn…
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Server and Email security and Exchange 2010
Hello, I just deployed the Server & Email Security package to our exchange server. During the install I got this [x] Anti-Virus for Microsoft Exchange (only update) what does this “only update” mean? Do I need to install something else first like it was 5 years ago? When I open the console on that server I can see a lot of…
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F-Secure Policy Manager: How do I exclude a library from Application Manager
Dear All, I have recently installed F-Secure Policy Manager. We need to test this because we wan't to change our AV solution. So far everything looks great, but yesterday I saw a problem I don't know how to solve. Currently we have Application Control enabled and set it to Deny applications by default. We want to monitor…
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Remotely verifying proper operation of components like "F-Secure Scanner Manager Update"?
Dear Sirs, A corporate customer's sysadmin has contacted us to say that, while centrally updating the version of FSAVCS on endpoints, one workstation failed to install or update the "F-Secure Scanner Manager Update" module. However he only learned of this issue via a phone call from an alert end user, intead of Policy…
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F-Secure Policy Manager: Scheduled Tasks (Task Type Specific Paramters)
Hey experts, I have a question. Currently I have set up a Scheduled Task for scanning my computer / servers. I'm curious what the "Task Type Specific Parameter" is for? I can't find anything about it (might just be me)? Currently the task loos like this; What kind of paramters can be set? Currently it slows the machine…
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F-Secure, Outlook, Swyx
hi, I have a problem with Outlook addin from Swyx Communicator, every time after the restart PC, when I am opening Outlook I am getting security message from Outlook. Message says that a programm want access to my Address Book, swyxit addin, and it also says that my antivirus is not up-to-date but it seems to be updated.…