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FSDFWD sneds DNS query
Why does FSDFWD send dns queries frequently ? First, we added a blacklist of malicious domain in F-secure firewall rule. And we found that FSDFWD made DNS Client Service (Windows 7) send the DNS Query(malicious domain we added) frequently. Is this Normal ? What should we adjust to improve it ? BTW, our environment is…
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Using Policy Manager with outside clients
Hello everyone! What steps would be needed to use our Client Secuirty package for our outside users (Sales Staff)? These users are rarely in the presense of the Policy Manager Server (perhaps only 2-3 times a year) but we would still like to know their status and be able to get policy updates to them. Any advice would be…
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How to optimize performance of server and client after install PM and Client server security
Dear support team ! My customer is complaining about the Business Suite Premium (they have installed PM in their server and installed client server security premium to their PC already), but the performance of PC is bad after installed F-Secure product, sometime they have to disable F-Secure software to do some other work…
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Significance of FSAV (Email and) Server Security new minor version 12.11?
Dear F-Secure, I see a new minor version 12.11 of the FSAV (Email and) Server Security product has just been released. Please explain its significance to us, because the release notes appeares to be the same for me? Does this new minor version mean that FSAV (E)SS 12.10 has been revoced due to a bug and existing…
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Update Client Security Premium 12 to 12.30 - Error - Anti Virus-Firewall Daemon not responding
Hi, after updating my clients from Client Security Premium 12 to 12.30 at startup the client gets an error. "The F-Secure Anti-Virus Firewall Daemon module, monitored by F-Secure Management Agent, stops responding or has stopped. A reboot is attempted later. If this message is frequently displayed, contact your system…
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PSB Lisenssi avain näkyy kaikissa koneissa?? PSB Security 12.01
Hei, Huomasinpa että kuka tahansa, koulumme koneissa pääsee näkemään tilauskoodin asetuksista? Miten tämän pystyy estämään? Jouduin juuri poistamaan yhden koneen hallinta-portaalista, joka ei sinne kuulunut. Elikkä oppilaat ovat ko. jipon keksineet, ja varmasti näitä tulee lisää. Muokkaus: Kuva poistettu, henkilökohtaista…
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Realtime protection on write only
Hi, Citrix recommends to set realtime protection to only work while writing to disc. I can't find that option Policy Manager anymore - using version 12.31
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Looking for FSPM v.12.00 to v.12.21 upgrade guidelines
Hello all, After reading trough the forums, i've noticed a few people having issues during an upgrade from fspm 12.00 to fspm 12.21. I've downloaded the fspm 12.20 admin guide and it gives clear instructions on how to install the software from scratch, but it does not mention upgrading from a previous version. Is there a…
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FS-CS 12 installation via msiexec fails
Hi there, we try to rollout F-Secure Client Security 12 on Windows 10 with msiexec and need a forced reboot afterwards. Our application calls msiexec -i c:\install\fsecure\setup.msi /forcerestart The F-Secure setup window appears for a second, then the pc reboots before installation is finshed. It seems the setup.msi…
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Migrating to MYSQL failed
i have follow this instruction https://community.f-secure.com/t5/Business/Policy-Manager-on-MySQL/ta-p/88662 to migrate from h2db to mysql but error: could not connect to [ipaddress]:3306: unexpected end of stream, read 0 bytes from 4 server is Centos 6.8 mysql ver 14.14 distrib 5.1.7.3 Firewall off Please help. Thanks.
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CO branding feature
What is a 'CO branding feature' ?? Otherwise can't really understand your message. EDIT: title
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F-secure Policy Manager 12.31 Server port Problem
Hi I just upgraded F-secure Policy Manager 12.21->12.31. We're using default settings of Policy Manager at the moment. After we upgrade, PM pop up error "Cannot connect to the server: localhost:8080. Check that the host name and port number ar correct. Port number 8080 is used by default." I have googled alot of things…
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Menu "Network Connections" is missing in F-Secure Client, version F-Secure Client Security 12.00 bui
We are using F-Secure on all PCs to secure them. On new installations of F-Secure client, in the configurations (Einstellungen in German), I can see the menue "Network Connections" and below that "Firewall" and 3 other submenu entries. On existing intallations I cannot see these menu entries at all. We are using Win 7 and…
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Portal Co-Branding - Quick Howto
Hi all, There was a question on how to co-brand the PSB Portal. Here's a quick guide on how to do that. First of all, you'll need to be holding a "Solution Provider"-type account. Other types of account are currently not eligible for the feature currently. So if you don't see the feature control, then you don't have the…
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Module Crash Detected: Restarting Later
After instaling F-Secure Client Security Premium 12.30 i have error: "The module F-Secure Anti-Virus Firewall Daemon monitored by F-Secure Management Agent has stopped responding or was terminated. An attempt to restart it will be made later. If you see this message frequently, contact the system administrator or reinstall…
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Policy Manager - Configuring a Profile
Hi! Is it possible to configure a profile on the Policy Manager Server so that the F-Secure client is installed without the firewall module? We need only the AV functionality of the client. BR
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Error loading /common/tree.php
Hi all, After I login to the F-Secure control panel on a machine, I get the following error: How can I resolve it? Any help is appreciated.
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F-Secure PSB Server Security 11 - Firewall/mail scanning
Hi, I can see on the admin page that firewall and email scanning is not installed. Are there anyone who knows how to get these installed? Can I uninstall and reinstall on the server using the same license code?
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Relay or Sub Management Console Server
Hi All, As per subject above, does F-Secure Management support relay option for deployment with requirement multiple branch with relay option to minimize multiple connection back to main office e.g agent status and update?. Thanks
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How to delete VIRUS in Outlook Data File (.pst)
Hello Sir/Madam I'm looking for a way to delete Virus in Outlook Data File (.pst) . If you have any advice, please let me know. Thank you. Scanning Report 01 February 2017 12:00:00 - 12:37:14 Computer name: P2NC0249 Scanning type: Full scan Target: C:\ D: \ + system + rootkits Result: 1 malware found…
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How to update full license key from trial license
Hi support team ! I'm using the Business Suite product for my company, with trial key Now i already purchased license from F-Secure, my question is how to update my new license from Policy managerment Thank you very much !
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FSPM Upgrade failure
Hi, I'm hoping I am pointing this to the correct part of the forum, When we upgrade our FSPM from version 12.00 to 12.20 after the upgrade and subsequent reboot the policy manager is no longer reachable, From what I can see Jetty is crashing and there are numerous errors in the upgrade logs. I have tried this upgrade twice…
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Problem understanding Firewall Policy Auto Select
Hello Everyone, I have a problem understanding the auto-select function for firewall policy’s in CS 12. I defined several auto-select rules and it is working for me. My question. What happens if the client got multiple network interfaces? For example my primary interface got a 172.160.x.x address and a secondary interface…
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Policy manager 12.3 - client security installation error
Hi, After upgrading to Policy manager 12.3 i am having a problem with upgrading the client security to 12.3. I upgrade by loading the installation package (.jar) into the policy manager and then upgrading the client group by group using the policy manager. The problem that we have is that once you click upgrade for the…
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Frequently request from our customers side.
Hi We have two frequently request from our customers side. 1- Password for unload product for a short time. (Just for unload not uninstall) 2- Deny admin users to stop F-Secure services. (In normal cases admin must can to access to services but in organizations antivirus administrator want to set strict policies) Is this…
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Upgrade FSPMS 12.10 => 12.21 : PM console not reachable
Hello, I updated our PM 12.10 to 12.21. I run the PM and The PM Server on a WS 2008 R2. The PM Server Manager status indicates, that Administration module at Http port 8080 : "A connection with the server cannot be established". When I changed the Http port from 8080 to 8081 I get a status "OK" But I can't start the policy…
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How to manually exclude a folder?
Hi! I how can I manually exclude folder in F-Secure Server Security 12.00 (build 502) ? The server is connected to policy manager, but server admins need randomly to exclude folders and I cannot let them use PM. I tried the web console, but if I add an exclusion and open the configure windows again, the exclusion is gone.
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F-secure disabled after restarting computer
For the last few weeks, I and a few others have noticed that our F-secure client is disabled after we restart our computers. Upon getting logged in we have a box popup saying that both "Windows Defender and F-Secure are disabled which would you like to enable?" Anyone have an idea as to why this is happening or what we can…
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New F-secure User here
Hi Guys and Girls I'm a new PSB Workstation Security user. Does a best practice setup exist for Domain-joined Windows machines? I'm not sure about some of the settings, should I allow WMI provider and a few others also activating the web content control, and a site gets blocked, are there any way to see why it's blocked…
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Need to remove file from exclusion list
Hi, I was in the process of setting up an application on a terminal for a user when I got prompted for an action by F-Secure Client to access a license.rtf file. I accidentally chose the exclude option which ulimately added the file to exclusion list. What I meant to do was to ignore any action on the file and let the…