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PSB Infection Alerts include malicious content
Hello, When the PSB portal sends an infection alert email message to an administrator, it can include some malicious content. I have seen a case where PSB Workstation has blocked an exploit kit (excellent), but the portal has then emailed the malicious URL to the PSB Admin in an infection alert, where it has been clicked…
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FS CS prevents hyper-v VMs from starting
Hi! After upgrading my win10 hyper-v host to version 1607 Hyper-v guests are no longer starting, but stuck in "Starting..." status (or "Restoring...", if VM was saved before upgrade). Excluding C:\windows\system32\vmsp.exe from the real time scanning solves the problem, but is not ideal. F-secure, PLEASE FIX THIS ASAP.
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How to turn off notification message for recipient(s)?
Hello there. We are using F-Secure email and server security 12.00. I accidently switch on the option “Send notification message to recipient(s)” for inbound mail, when attachments are stripped. I also did the same thing in the keywords section. How can I turn it off? I can’t seem to do anything else then switch between…
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F-SECURE POLICY MANAGER CONSOLE: Automatic update versus summary domain latest policy update
Good morning, From the console of f-secure, after updating the definition of virus with the downloaded files (windows) of the official page and distributing the policies, in the tab of SUMMARY Domain section I can see that the hosts that have the last policy are all I have (100% 10 HOSTS) but when I go to the STATUS…
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Help me win a case of champaign
To win a case of champaign, I need to answer this question : How much online reputation requests does F-secure analyses daily ? -1.5 bln -2 bln -2.5 bln -3 bln Help me :)
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Delete duplicate devices
Hello! I have a MMC installed (v. 12.21.78001) and I'm looking for a way to filter and/or delete duplicate Devices that sometimes appear in the console. Is there an option in the console it self that could be the solution to my problem? Thank you!
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Slow disk while scanning
My problem is the same as in the question: https://community.f-secure.com/t5/Business/slow-disk-while-scanning/td-p/50403 The solution to that one is wrong. He did not ask about limiting CPU usage, but limiting the IO usage that the F-secure real-time scanning is taking. It renders my high-end macbook pro useless (even…
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Push installation button in FSPM 12 doesn’t work
Hi, The push installation button in FSPM 12 doesn’t work. When I push I nothing happens. I can access all the other features in FSPM without any problems. Can it be a windows security settings problem? Is there a proper log to pin down this problem? Thanks in advance!
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BranchCache settings on F-Secure firewall
Hi, We are implementing F-Secure Client Security to our workstations. In our tests we noticed that F-Secure firewall blocks BranchCache from working. Microsoft has a TechNet article about the needed settings (https://technet.microsoft.com/en-us/library/dd837649(v=ws.10).aspx), but I am unsure how to configure them in…
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latest DeepGuard Update "kills" 16Bit Apps
Hi there, we encountered the following problem: since that latest DeepGuard Update (in which the Scan Algorithm were optimized as stated by the support hotline) we cannot start any 16Bit App as long as Deepguard is active! Even defining an Exclusion from realtime Protection for the Binary and distributing it via the Policy…
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Software Update from FSCSPR 12.20 - Not installing some updates
Hey everyone! Just implemented FSCSPR12.20 and from a clean PC I started deploy updated from Software Update and all was going fine until that simply 2 udpates are not going thrue. Both are Non-security (Security Update for Microsoft Graphics Component,CVE-2016-3209,MS16-120 and Java 8 Update 112). The results are the same…
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Moving Policy Manager Server to a new server Problem
Hello everyone, I moved my PM server to new server yesterday. After backing up source from old PM, I had 2 files [date].backup.zip and [date].sdata.backup.zip I'd followed steps from this post https://community.f-secure.com/t5/Business/Moving-Policy-Manager-Server-to/ta-p/68727 and after that, I replaced…
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How to change PM to other server ?
Hi Support team ! it's me again, i have one other issue need refer you. I'm using Business Suite product for 30 clients, i haev installed Policy Management in server A Now, i want to change to install Policy Management to server B could you give me the safe way to do it ? Thank you !
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Standalone/Air-Gap Usage
Hi Folks, I'm looking over various anti-virus solutions right now for potential use, but I have a unique wrinkle. I work in an air-gapped environment, where the systems do not have access to the internet for signature and product updates. My question is: Does F-Secure have a method of using their endpoint protection…
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Using Miracast screen projection with Windows 10 and Client Security (or PSB Workstation)
Hi, I was wondering if anyone had experience with using Miracast screen projection with Windows 10 together with PSB for Workstation and/or Client Security 12.xx while having the f-secure firewall enabled. If so, would it be possible to share details (screenshot etc) as to what kind of firewall rule/rules need to be in…
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Signature check failed on all computers.
Hello, All of computers in policy manager console reports “signature check failed (…) policy.bpf did not pass signature verification. The file may have been manually modified. If the problem persists, please contact the system administrator.” Is there a chance to renew admin and hosts keys, to resolve this problem? I…
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Upgrade FSPMS 12.10 => 12.21 : Big problem
My FSPM 12.10 on linux debian work fine : But after update 12.21.... : Not possible to connect with Windows Console and Fsecure Client connection problem... I think they are a problem...but why ???
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How to set firewall policy for Server Security ?
Hi Support team ! I'm using Business Suite and have one issue need to check with you. i'm using both Client security and Server security. - Which "Client Security" - We have F-Secure internet shield => So i can set policy firewall and then Client will run follow the filewall policy has been set - Which "Server securiy" -…
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how to configure e-mail alert forwarding
Hi All, how to configure e-mail alert forwarding?i'm using google email server.i have configured the settings but virus alerts are not coming.the problem is, there is no place to enter authentication settings Thanks
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DeepGuard seems to cause problems for PostgreSQL database
Recently we started seeing problems in PostgreSQL and the logs were full of error messages like the following: 2016-11-14 10:21:45 CET LOG: could not reserve shared memory region (addr=00000000022C0000) for child 000000000000060C: error code 487 2016-11-14 10:21:45 CET LOG: could not fork autovacuum worker process: No…
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problem login to the local control panel
Dear Support Team, We ave a problem in managing F-secure on our servers. When we wanna login to the local control panel on a system, after typing the username and password it won't login and also no error is displayed!! It seems it logs in and immediately logs out to the login page again. By the way, we use the following…
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License count report
Hi ! Is there any report in Policy manager that I can use to get a list of licenses/clients per Domain ? Thanks in advance!
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Linux Installation
Hi sir, How to install linux client via Fsecure policy manager 12.0? Or else Suggest me how to do install linux client?
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F-secure policy manager proxy and domain
Hi, does F-secure Policy manager proxy need to be joined to domain, or is it able to obtain updates and policies from the F-secure Policy manager only using port 443? We are trying to open the least amount of ports to DMZ. Also, is Policy manager proxy free product or is separate license needed?
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d/l articles with graphics
I am horribly angry!!! I bought this software from VTEC SUPPORT and they ONLY SELL IT, THEY DON'T HAVE A _______ IDEA OF HOW TO USE IT. I have asked for my money back because this program blocks so much that I cannot get my work done. I previously had been able to d/l articles and it included the graphics. Now I cannot do…
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F-Secure Gatekeeper crashing Windows Server 2003 R2 SP2
Hello, F-Secure Gatekeeper has crashed our Citrix server running Windows Server 2003R2 SP2 twice now. Both times the Event log has a lot of errors about different files: The description for Event ID ( 1 ) in Source ( F-Secure Gatekeeper ) cannot be found. The local computer may not have the necessary registry information…
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I do not see new hosts in the polis Manager
I do not see the new hosts polis manager. Version is 12.10, the installation of a new machine is not visible (New Host = 0)
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Block All Websites - allow WhiteList
Hey Guys, A Customer of ours wishes to Block access to ALL external Websites and only allow particular ones in the Trusted Sites List. I wish to know if it is at all possible to block all the websites and if so, how this could be done. The Client has On Premise - F-Sercure Policy Manager.
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how to change the policy manager https port
hi all, how to change the default policy manager https port(443) to another port like 444?i have changed the port according to the below link but clients stops communicating after applying the settings. https://community.f-secure.com/t5/Business/Unable-to-connect-to-the-Policy/ta-p/85137 Thanks
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DB recovery
Where can i find db-recover tool for linux. I need to recover my database Thanks, Jeni