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PM Server Connection Timeout
Hi there i would like to ask some assistant regarding on our PM Server . Scenario: the old PM 12.10 server was Currupted because the Physical Server was Damage then we replace with the new server and copy/replace the Management Server 5\data\h2db back up. after that when we try to push/install new client from PM this was…
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Not receiving all email alerts from server
Hi support team, We are not receiving all email alerts from our F-secure server. We typically only receive error level alerts via email. We do not see security alerts or Fatal errors even though I can see these events in the logs under alerts. I know the relay is working since we will receive some alerts. I opened a…
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New PSB portal release candidate is now available
Hi all! We have finally the full blown release candidate of the new PSB portal available with the new profile editor. Main changes compared to old portal are: - Everything is HTML5 based - also the profile editor. So no need for Java anymore. - New company scope selector, more company focused model and better task flows. -…
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Offload scanning agent and Virtual Desktop’s and Server (SRS)
Hi F-Secure ! i'm re-search about Business Suite product and would like to check with you more clear about 2 functions include on Business suite for Virutal eviromance are Offload scanning agent and Virtual Desktop’s and Server (SRS) Could you pls help to decript to me about 2 functions and how it work indetail ? Thank you…
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F-Secure Policy Manager console
Dear All, We received new F-secure license certificate today. When we want to login F-secure policy manager consonsole & renew the license certificate, but it shows "無法連線到伺服器:因為指定了無效的使用者憑證而使授權失敗". How to fix it? Thanks.
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cash formula review is scam or legit ?
https://www.linkedin.com/pulse/cash-formula-binary-options-review-scam-legit-software-mrinmoy-hasan
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SHA1 infection
Hi Last two weeks my customers are getting this error without any explanation where the infected file is F-Secure Protection Service for Business has identified the following security incidents: Time;Account;Host;Infection;Action;Type;Infected Object;Infected Object SHA1 What to do?
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Using F-Secure Linux Security with fedora & amavis
Hi, I'm trying to implement F-Secure Linux Security version 11.x with amavisd-new on fedora. I've read that it doesn't work very well with amavisd-new, but that's what we've implemented on the servers in our organization, so I'd like to try. I've tried using the following: ['F-Secure Antivirus for Linux…
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Variable doesn't work in e-mail address.
Dear Sir, Please tell me why this setting doesn't work in FSPM 12.2 (as shown marked red, in the attached screenshot). Upon visiting the eicar.com test file website with the endpoint computer, the alert e-mail promptly arrives at the security admin's mailbox. However, the sender value is shown as…
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What client security version support PM 12.1
I will upgrade PM 12.0 to 12.1 However there are some client is running 11.6 and 12.0 client security. Is PM 12.1 support them , will they disconnect or have problem if I upgrade to PM 12.1? Thanks.
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Is this a false Positive?
On monday a number of the user in our organisation received an alert a virus was found and had been removed. The alert came up each time a user loaded the company Intranet page which is hosted by Office 365 using SharePoint. After a little more investigation we found it was only users that use Internet Explorer and…
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Invalid API Key response (Solved)
Greetings! I recently got into this new management API and managed to authenticate just fine and got my authorization token even. Then when I tried to for example get list of all of our companies I received an error response which had "Invalid_api_key" Powershell example below: Invoke-RestMethod -Method GET -Uri…
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Client Security slows down system almost to standstill
In the logfile I see that this afternoon came an automatic update to F-Secure Scanner Manager (together with some virus database updates like aquarius, gemini and so on) which seems to be a part of F-Secure Client Security Premium 12.10 build 600. After that update the system (Windows 10 64Bit still version 1511 build…
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Server Security alert forwarding to event viewer
I am trying to configure alert forwarding from Policy manager. I want to forward alerts (severity error, fatal error, security alerts) to event viewer (i suppose they mean Windows event log?) but in which log are they supposed to show up? I cannot find any log entries in any windows event log that i have been looking in.
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Constant firewall blocking alerts
Several computers on my network began to display the firewall blocking alert with the description of NMAP TCP scan, but all computers in NAT protected by a Security Gateway, and these attacks start from several remote addresses, some coming from google, amazon and akamai . But I realized that these warnings started to…
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PSB version upgrade - possibility to force update?
We are installing our new desktops with version 12 PSB and it works fine for our use. We would like to have the same version on all of our workstations to simplify management and problem solving, unfortunately at the moment we are living with three versions of PSB (10.5, 10.6 and 12). Is there an existing way to force…
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Warning to PSB management API beta customers - real API keys needed after next PSB release
Hi, next PSB release rolled out during next week (after Monday 12.9), will be verifying the API keys properly. So please make sure, you have gotten the proper API key for you solution provider account and you have changed your integration to use it. Petri
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Applying Profiles to Mac OS X
Hello, I've installed Workstation Security on a Mac OS X laptop. I've gone into PSB, created a new profile and am trying to assign that profile to the OS X laptop. However, when I select the device and click assign profile, choose my profile and click "Assign" I get the following message in blue at the bottom of the…
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Antivirus for Workstations - Migration to Client Security.
Hi, Since Antivirus for Workstations will get no more updates i need to migrate to Client Security. How would one go about doing that?? We have about 3500 machines with Antivirus for Workstations - at 200 different locations - in different domains, workgroups - with different users, passwords etc. which means Push Install…
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Management API for Protection Service for Business
Protection Service for Business can be fully integrated with a SIEM, RMM, or any 3rd party solution via a Management API. The API is an integration interface that allows complete integration of the PSB management platform and clients with a third-party management system. All operations (except product ordering) that are…
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New portal: is it possible to "lose" some profiles?
Hi all, could I kindly ask you if you ever faced a situation where, after the migration to the new PSB Portal, you have "lost" some of the profiles that you had in the old portal?
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High cpu utilization after upgrade to 12.10
After upgrade from pms 12.0 to 12.10 java process on server ( fspms) uses permanenty above 16% of CPU. Before upgrade it was much less. PMS manages only 70 stations, such a utilization is all the time, no changes. SLES linux 11 SP4 on virtual machine, 1 CPU, 3GB ram. How find out what is happening?
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F-Secure Policy Server - it has much less space on disk
I was doing routine maintenance on a server F-Secure Policy Server and noticed that it has much less space than some time ago. A little more and a monitoring system would report that the lack of space. I looked out which folders are the culprit and found this one: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp…
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F-Secure PM Proxy 2.11 how to start using it ?
Dears, since we are using FSecure Business suite, we tried to install through the website the F-Secure PM Proxy 2.11 in order to start using it also but it doesnt show us anything at all? On the FSecure console nothing can be done is there a way we need to do more in order to set it up somehow ?
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Changing the Subscription key
Can you change the Subscription key by use the command line?
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Application Control Feature
Hi, Is the Application Control feature also available for your Server Security product? In our PM we only see unknown applications reported by Clients and not by Servers. Thanks in advance Policy Manager v12.00.67239 Client Security 12.00 Server Security 11.01
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Re: Ransomware Protection
We have a computer that has all the documents encrypted - they all have got the extension .zepto. If I scan the computer with F-Secure PSB, it does not find any virus or trojan on the computer, and the computer is reported clean. But if I instead scan it with Spyhunter 4, it can find an infected file + it finds the bitmap…
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MSG SMTP queue summary accountability
MSG's SMTP queue summary needs improving. Firstly, I notice that the counts of messages lag by several minutes behind the current situation. Secondly, the "Process" button is deliberately obtuse. It probably will work, but it won't say when. Let's say that there are messages in the queue that failed to deliver, and are…
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How do I install a registration JSON file on F-Secure Policy Manager?
Hi I have been given a registatio ntoken for a server with no access to the internet but no instructiions on how to install it. I have copied it into the Root of the F-Secure folder but still no joy. Anybody know where/how to install the file? Thanks
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Can't run Zimbra Desktop without unloading PSB software
Hello! We have problems using Zimbra Desktop 7.2.7 GA Release, Java SE8 Update 102 runtime with F-secure Protection service for Business. F-secure Scanner Manager 32bit - fssm32.exe use a lot of CPU and can't run Zimbra Desktop, rpocess stuck I tried: 1. Removed all java versions, installed latest. 2. Exlcude zimbra, java…