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Policy manager database maintenance fails
When trying to run the database maintenance tool, to solve another issue, the maintenance tool itself fails to complete. It stops on the step "Verifing database integrity" and the only thing useful that comes out is the text below "Failed to move database file to maintenance directory". Does anyone have an idea of why this…
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PSB portal jumps back to login screen after entering the credentials and can't find the cause.
Dear Sirs, A customer complains he is automatically and instantly thrown back to the EMEA PSB webportal's login screen, after entering the username and password, thus unable to use the administrative interface. I suspect the problem may have something to do with their network configuration (e.g. some kind of gateway…
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SPF (Sender Policy Framework)
Has F-Secure plans to implement SPF (Sender Policy Framework) checks in Internet Gatekeeper software?
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Infection History extended to 6 months
Hi, Seeing a long timeline is essential, when you need to understand past events and correlate them with the current system state - for example when studying a security incident. You need to know what happened, when, and where. Being able to track trends over longer periods of time is also especially valuable in…
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Manual scan + report ?
Hi I'm french and I've a PSB . A scan is periodically programmed but when I receive ths report, it said that the details aren't uploaded to the portal, so I've to go on each computer ... : "Une infection a été détectée pendant une analyse manuelle. Les détails du rapport de l'analyse manuelle n'étant pas chargés sur le…
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FSAV PSB on Mac Boot Camp vs. Paralles
I run Windows 10 on my MacBook Pro in two ways: 1. Via Boot Camp, i.e. directly booted into Windows 2. Via Parallels Desktop, launching the same Windows 10 Boot Camp installation running concurrently with Mac OS. Currently, this scenario takes out two licenses from our pool - as the FSAV licensing sees these two scenarios…
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Upgrade from FSPMS 9
Hello, One of our customer still have a Linux Policy Manager Server in version 9. We would upgrade this server to the version 12, but the type of database have changed in version 10, unfortunately the upgrade was not this simple, after the update, the server was in a "clean install" state. Maybe we have to update to the…
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Unattended Install of PSBESS 12.10
Greetings! I'm installing PSBESS 12.10.280(to be exact) from our Pre-Installation script. The problem seems to be that the installation actually never returns when I call from powershell: "Start-Process ....psbess1210.exe -Wait" Older versions worked fine and returned after the installation. I can fix this by stopping all…
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Software Updater - list of installed updates
Hello, is there any list (log) of installed updates on client? With regards, Dušan
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Patch management for MAC computers?
Hi We are testing F secure in our school. Nice feature build in "patch management" where you can update third part software is very handy for our windows machines, but 70 % of our clients are with MAC and iPad/iPhone devices. Is there any future plan to include patch management feature for MacOS/iOS in F Secure? Thanx in…
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User for releasing mail from F-Secure E-mail and Server Security
Hello, Is it possible to have user with minimal privileges on server which is allowed to release only messages (emails) from Quarantine on F-Secure E-mail and Server Security. In documentation state that user must have administrator rights on server: “When the Web Console login page opens, enter your user name and the…
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does F-Secure offer any protection against DDoS attacks for businesses?
Hi F-Secure, may ask does F-Secure offering any DDoS Protection for business customers ?
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Client security renew license question
Hi, I purchase a new f-secure license key. We use PM to export f-secure client security to 12.3 version MSI file with the key. However , as we are using old key in all client PC, they will expire soon. Will those client don't update or have message to prompt for expiry if I haven't installed new 12.3 to them? I am afraid I…
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FSAV PSB not suitable for classroom use, due to lack of SWUP moderation?
Dear Sirs, In F-Secure PSB's Software Updater module, there is a policy setting called "Scan on system startup" with the selectable values of "Yes, always scan on system startup" and "No, only scan if other criteria require scanning". Let's consider the case of a school's computers located in classrooms. These are are…
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Policy Manager Proxy mode
From https://download.f-secure.com/corpro/pm/current/fspm-12.31-rtm-release-notes.html * Policy Manager installed in proxy mode now supports caching of software updates. I'm interested in how to install Policy Manger in proxy mode. Couldn't find information anywhere.
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Support for Windows Server 2016
Hello, When will there be a version of the PSB client that is supported on Windows Server 2016? Is there a beta or preview version avaialable that I can opt-in to install as a test? Thanks, Nick
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harmful fscure
Estimados hace días he tenido inconvenientes en ingresar desde distintos navegadores a ciertas paginas me aparece un mensaje de HARMFUL BLOCK dandome la opcion de ACEPTAR para poder abrir el contenido de la pagina esto me pasa con mis usuarios desde la consola administrativa tengo desactivado la opcion de WEB CONTROL si…
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FsrmReportManagerInproc-Errors 52 up to 82 daily
Hello F-Secure Experts, SBS 2011 - F-Secure F-Secure E-mail and Server Security 12.00 build 502 F-Secure Anti-Virus für Microsoft Exchange 12.00 build 163 F-Secure Content Scanner Server 7.50 build 136c F-Secure Anti-Virus 9.52 build 232 F-Secure Automatic Update Agent 9.01 build 124 F-Secure Management Agent 10.0 build…
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PSB Management portal problems with security updates.
Hello, in our PSB management portal I am getting weird behaviour in last 3 days. In home screen overall protection procentage keeps dropping on a daily basis. It is showing that almost every computer has critical security updates to install. But when i check the clients computer it doesn`t show any critical or even…
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Is this really related?
Dear Sirs, Below you will find a trouble report, possibly related to this "known bug" issue: Software updater databases are NN days old https://community.f-secure.com/t5/Known-Issues-in/Software-updater-databases-are/td-p/92002 However, I am not entirely sure if they are really caused by the same bug? Licence: Educational…
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Rest API and PSB alert sending
We want to get AV alerts from PSB from specific customer sent to different email addresses. Workstations alerts to wks@example.com Server alerts to srv@example.com Can this be done somehow with Rest API? I asked about this from the support and they guided me to ask about this from here. Currently PSB only supports all…
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Software updater Not Installed on client.
Hello, Working in F-secure Policy manager I was doing Client security upgrades to version 12.31 wih push installs. Updates went flawless but in my console it shows that Software Updater in not installed, but while doing the push install i made sure Software Updater was selected to be installed with the whole package.…
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Messaging Gateway
Dear Sir/Madam, · Unable to configure outbound in messaging gateway · Unable to get failed mail logs from gateway Please give me the support ASAP and provide me F-Secure india toll free number Thanks & Regards, A.Sanjivikumar
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Installed software status after CS upgrade to 12.30
After PM upgrade from 12.21 to 12.30 we upgraded CS 12.20 host with hotfix FSAVCSPR1220-HF01 to CS 12.30 (host #2 in pic.) also did fresh install of CS 12.30 (host # 1 in pic.). When we look at Satus tab Installed software report we see: Is it correct situation? Does hotfix name must be in upgraded host row (host #2 in…
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Conncet to API via powershell
$apiKey = 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Invoke-WebRequest -Uri https://eu1.psb.fsapi.com/mp/v1/authentication/login -Method Post -Headers @{ 'x-api-key' = $apiKey ; "username" = "XXXXXXXXXX" ; "password"="XXXXXXXXXXXX" } ITHe Apikey work fine but i get this erro no matter what…
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Error when pushing client security 12.31
Hi I justed updated to policy manager F-Secure Policy Manager 12.31 and I am updating my windows clients to version F-Secure Client Security 12.31. In my test group we received the attached error message. The module F-Secure Anti-Virus Firewall Daemon monitored by F-Secure Management Agent has stopped responding or was…
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Software updater disabled on a client computer.
Hello, i have a question about the problem already described in the topic name. I`m fairly new F-secure PSB and I am wondering if there is an option for Administrator to remotely re-enable software updater on a client workstation over PSB interface? Regards, Dean
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UPC Global
When installing UPC Global the following message appears: De installatie kan niet worden voortgezet, omdat er belangrijke bestanden ontbreken. (the installation can not proceed, as important files are missing) Which actions are necessary to complete the installation? Kind regards, Marwin
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Client Update Frequency
On Policy Manager I have the policy set for clients to check for updates every 30 minutes. However on the clients they all update once and usually all to the same version and then don't update again until the following day. For example right now Policy Manager shows it has Version 2017-02-17_17 and all clients have…
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Problems with F-Secure Policy Manager trial
Hi all, I am currently evaluating F-Secure Policy Manager and Client Security (both Linux). I have successfully installed both on separate virtual machines (VirtualBox), but I have not been able to import the Linux client using Policy Manager. Are there restrictions in place that removes the "import new host" feature in…