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FSSS-11.01.157 installation
Every time I installed this version (fsss-11.01.157) for server security in windows server 2016 is always going blue screen and need to reformat again the desired server. Kindly help me with this. Thank you.,
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12.01.283_PSB1-v5 not registering on PSB1
I recently installed 12.01.283_PSB1-v5 on a Windows 10 computer as I have done several times with no issues. But this one does not show up on PSB portal. I have uninstalled F-Secure with tool, cleard list of removed computers in PSB and reinstalled -> does not show up in PSB. I then reinstalled Windows 10 from scratch,…
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LICENSE RENEWAL
i renewed my license online and the email said that a key was not necessary. F-secure will automatically update to the new license. this has not happened. The old license has expired. how do i renew
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New Desktops in Policy Manager
Hello I have a problem with new Desktops and the Policy Manager Console. We are running V12.10.7672 I can install F-Secure Client Security without problem pushing from the PMC to new PC's. In former times after the Installation, this new PC was automatically registered in the Domain Tree. But this has not worked for…
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Migration to a new Server
I know its a little bit complicate, but here is my problem I had a issue with PM which I never can solve. now, I have a new Server with a totaly new policy. On this Server I dont have the problems which I have with the old one. Now, I want to move all Hosts from one to the other Server. I will not do the documented way to…
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Software Updater: Superseded Windows Updates
I'm running stand-alone FSSSPR on Windows Server 2012 R2, Windows Automatic Updates can not find other available updates, and FSSSPR warn me missing 3 updates: KB4019215, KB4019217 and KB3033446 but May 9, 2017—KB4019215 (Monthly Rollup) and May 16, 2017—KB4019217 (Preview of Monthly Rollup) have been superseded by June…
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Policy Manager - Java High Memory and CPU Usage
We have upgraded our PM to 12.40 and since we have the Java CPU is running at 96% and 2.2GB of Memory. I have restarted the server and it has not helped. Windows Server 2012 R2 2 x CPU 8GB Memory Any ideas?
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Connection model between PM - PM Console and Clients
Dear support team ! Do you have conection model of PM - PM console and Clients there ? i have saw it before but can't find it now, this model show to us how PM and PM Console connect to Clients through default port 80 443 and 8080, i really need it now and hope you can share it if you have. Thank you very much !
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Software Updater issues
Hi, We have seen cases lately where software updates through CS Premium have broken the PC's (blue screen, loop). Follow up: https://community.f-secure.com/t5/Business/Latest-critical-updates-for-Win/td-p/95217 Reseller
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Product Version Not Updating in Policy Manager
We have pushed out the install of Server Security Premium 12.11 and all servers restarted but under Status > Installed Software on the PM it still shows the previous version of 12.00. If I uninstall FSecure Premium on the server completely and reinstall it, it will then show the correct version in PM. Is there a workaround…
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PM 12.31 Proxy Mode
Hello, I tried to setup a PM proxy node and get an error when I try to create the certificate "C:\Program Files (x86)\F-Secure\Management Server 5\bin>fspmp-enroll-tls-certificate.bat apwienet05.wienet.ads Enter Policy Manager user to authorize certificate enrollment: admin Enter password: Error: error creating bean with…
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Incognito Google Chrome F-secure
I've installed several F-Secure Business clients for customers and i noticed that Google Chrome is started in Incognito and many features are not avaible. I've found out that this has to do with a outdated Google Chrome and F-Secure can't work with that. The solution is to re-install Google Chrome. Does anyone has this…
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PSB installation pb
Hello, I manage 20 computer with the F-Secure PSB Workstation Security 2 computers ask me question. I have "waiting connecting" (global cprotection" and Unknow) I have the same OS than the 18 other and the same configuration Do you have an idea ? Thanks Yo1812
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FfB switches permanently OFF/ON
FfB switches permanently OFF/ON and is meanwhile no longer reliable (location Falkenstein). Internet connection is stable. Are there any known problems with the service or version 1.15.3629.0 ? Is anyone else facing similar problems ? Thanks best regards PatchPanel
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Issue in files downloads with F-Secure Server Security Premium
Hello, we have some issues in big file size file downloads with F-Secure with real time scanner analyzer. Big file size download (~300Mo RPM or iso ) are rejected by the solution. Disabling the reak tile scannerr or setting *.iso and *.rpm exclusion solve this issue. How can be unlimited file size scans ? No settings are…
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Exception wont work
Hey Kinda new with this so if someone could help out. We keep getting allert for one file: Backdoor.PCClient.TCB C:\Users\user.name\AppData\Local\Microsoft\OneNote\16.0\cache\tmp\000004A8.bin I have tried to create exception to the profile that this computer uses:…
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F-Secure PSB and 'Reborn card' or 'Deep Freeze'
Hi. will there be any problem, if i install F-Seucre PSB on a Windows 10pro, and either Reborn Card og Deep Freeze.. I regned i have to enable a virtuel drive ie. V: and then install PSB in that drive. and only let Reborn Card og Deep Freeze on boot and C: drive. Will that be without any sorrow ?
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The localization of your products need to be improved
1.Because of your website revision, some localized links in PM have 404 error. eg oftware downloads in Chinese UI,it open https://www.f-secure.com/zh_CN/c/portal/layout ,but 404. 2.The localization of different user interfaces is not the same. eg:About product
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PROBLEM INSTALLING FSPMS [MANAGER SERVER] in LINUX REDHAT 6.1
PROBLEM INSTALLING FSPMS [MANAGER SERVER] I´m intalling in a RED HAT 6.1 server the following files fspmaua-9.01.3-1.x86_64.rpm fspms-12.31.79713_x86_64.rpm The first one without problem you can see the status oK [root@ ]# /etc/init.d/fsaua status Checking F-Secure Automatic Update Agent: [ OK ] The second one : [root@ ]#…
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Terminal/Remote desktop printing problem
We are running a terminal server environment which hosts POS software for our retail shops (various locations). PSB Workstation 12 in use. We are having problems with remote printing, POS software prints to a local USB receipt printer. I have setup "the usual suspects" IGMP, Windows networking 1 & 2, SMB tcp/udp both ways.…
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I installed fspsbwks-12.01.283_PSB1-v5 .. panic
Hi I installed last version in 2 different lan. In the first case, I had problem with oulook that used IMAP whit internal mail server, normally I had a "problem" with CA (of server) but I confirm outlook pop-up, and mail in and out are ok. After install no pop-up and error of outlook. Only with disable real-time email…
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Client Security Premium 12.31 installation error
I was installing 12.31 client from msi and got this error during setup. Computer rebooted automatically and everything seems to work. Client is Win7 x64. Everything ok?
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Version 1.15.3629.0 prevents PSB Workstation Security updates
Hello, the latest version prevents PSB Workstation Security from updating... "Verbindungszeit ist abgelaufen" (Connection time expired...something like that). When switching Freedome off all goes back to normal. This is reproduceable. Freedome runningFreedome is off Any clue ? best regards PatchPanel
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F-Secure Freedome for Business
Dear sirs, what's the difference between licensing of F-Secure Freedome for Business: - Standard license - Advanced license Thank you. Best regards Ivo Straka
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How does the Content Filter work ?
Hi, I am just playing around with the content filter and e.g. activated the content blocking for PDF (application/*pdf as well as the line with extension *.PDF). Made sure that the profile has been updated. But still I can download/open such files and content ?! How does that work ? best regards PatchPanel
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PSB Configuration Against Ransomware
Hello everyone, We've received quite a lot of questions around ransomware and PSB lately, and how should our users configure their policies to ensure best possible protection against ransomware. F-Secure Protection Service for Business offers protection against the ransomware, such as WannaCry, on several layers to ensure…
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Device disappears on management portal after removing his and locally reinstalling of PSB Endpoint S
I have removed one device on management portal and uninstall the software in Windows Control Panel. Thereafter reinstalled PSB Endpoint Security locally. I was waiting for a day. I have noticed that no single device appeared on management portal.
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F-Secure PSB Workstation Security Updates Fail
Hi, I Have had a couple of Windows 10 Computers not Connecting to the F-Secure Server for updates. When I force an update is says failed. I Visit the F-Secure Server in a web browser, psb1-bw.sp.f-secure.com and I see the Correct page If I ping the Server I get Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft…
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Connection error between PM and Client
Hi support team ! i have an issue about connection pls help me to check - On the Client -> F-Secure client security display status normal, and the update is up-to-date - On the PM server (customer using Business Suite Premium) => Display the connection status is "Disconnect" and the last connected is from Mar 28 2017…
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How to install Webui Hotfix 1?
I downloaded and imported the hotfix for 12.1x server products. However, when I go to the "Installation" tab, there's no option to deploy the hotfix to servers running F-Secure Server Security 12.11. Why not?