-
Problem with download virus definitions from F-Secure servers PMS 13.10
After update linux PMS (SLES 11) from 12.40 to 13.10, have problems with downloading virus definition do PMS server. I have Client Security 12.32 and 12.30 on workstations (no 13 clients yet) but PMC shows: "There are currently no version 12 or older clients in your managed network" what is't true. How to change this. In…
-
F-Secure not auto-fixing security hole in PSB, leaving the manual-menial job to customers?
Dear F-Secure, I am observing this newly published F-Secure vulnerability-hotfix bulletin: FSC-2018-1: Multiple Memory Vulnerabilities https://www.f-secure.com/en/web/labs_global/fsc-2018-1 It says F-Secure PSB customers have to apply the patched new versions themselves: "Fixed versions PSB Workstation 12.01.293 and PSB…
-
Protection Service for Business installation
i have a question the installation steps need internet or not ? as when i install it, it stopped and this message appeared to me ( could not download the required files. check that your network connection is working and try again) so i want to insure that the problem in the internet or any other thing. Nada
-
fsav --version => mgmtlib: DfpGetPolicy error 0xfffffe09
fsav --version Gives error mgmtlib: DfpGetPolicy error 0xfffffe09, retrying... When fsma is stopped How can i resolve this fsav --standalone --version Same error When fsma is running, all OK
-
FSCSPR13 blocking programs without notifying user
Hi! It seems that application control is blocking programs without notifying user. 2018-02-06T19:38:11+02:00,info,appl control,C:\Program Files (x86)\BOINC\boinc.exe,deny,connect out,6,169.47.63.74,443 2018-02-06T19:38:22+02:00,info,appl control,C:\Program Files (x86)\BOINC\boinc.exe,deny,connect out,6,169.47.63.74,443 In…
-
Blocking of application through Deep Gaurd
We are trying to block some application in our client PC. we have entered the SHA1 hash value of the application and in trusted setting set as "NO'. But the user is able to install the application and use it. How to block the application. Aplication name-VMware-workstation-full-14.1.1-7528167.exe…
-
Business Security Management for Cloud
Hi All, I'm still new with F-Secure product and licensing Appreciate if anyone can clarify/provide information for below inquiry. Thanks 1. Business Security able to host at cloud same as Protection Service for Business?. 2. Link License & Feature detail information/KB
-
DataGuard available for Protection Service for Business
Hi All, I'm new with F-Secure product and solution . Appreciate if anyone can help clarify regard to the subject, my understanding that DataGuard only available for Business Suite (On-Premise) Solution?. Thanks
-
blocking skype video conference after exactly 11 second.
Hi , Probably F-secure blocking skype video conference after exactly 11 second. Anyone have the same problem ? On the same subnet work's fine but If I try connect via VPN video conference end's after 11 seconds. Regards, DC
-
Firewall based on network location
How can I assign different firewall profiles based on the network I am in (home, office or public). This was not optimal in the old protection but the new one does not even include an option to do this?
-
Why is every mobile device appearing twice in the list (once for mobile security and once for freedo
Why is every mobile device appearing twice in the list (once for mobile security and once for freedome)? The installation procedure is also complicated as there are two installation phases, which need to be in the correct order for things to work properly.
-
How can I see which profile is assigned to a mobile device and how do I know what is supported on ea
How can I see which profile is assigned to a mobile device and how do I know what is supported on each device? The table in psb does not give any hint. What is the default profile? What are the different profiles that are provided out of the box with wierd names?
-
Security Bulletin FSC-2018-1 - and where is the updates?
F-Secure released FSC-2018-1 on 02-10-2018 as they said in the info we got. They mention updated releases for fscs in there and link to the download page. However the download page only has old versions that were available before the Advisory came out. Where can these updates be found? We have 400+ Clients that have FSCS…
-
PSB for Mac & Windows - difference
Are all computer protection settings applied to both Mac and Windows - what about the firewall components? How are profiles supposed to be used in a mixed environment? How can we know what is where - the portal is veeeery windows-oriented it seems.
-
malware protection is off -why?
Why does PSB show malware protection as being off when my profile has realtime scanning turned on? This is for computer protection, the old protection shows that malware is turned on. I have verified in my client that is shows malware protection being on.
-
How to stop SQL Injection
Sir , How to stop SQL injection , CrossSite Scripting and URL manipulation in domain PCs from FSPM Server ? And how to set the alert for the same if anybody trying to use above mention methods
-
Application control
Sir, If an application is denied by FSPM server by making rule in application control that no body can use that application or software , if any body tries to use that denied application then where we can get the details of that particular user\host FSPM server. And an alert will reflect under alert tab in FSPM server or…
-
pls help to check the current process of my ticket ?
hi cc team ! could you pls check the current process of my tickets, ID xxxxx and xxxxx i have submit these ticket 3 days ago but i haven't received any response yet. Thank you ! EDIT: Removed PII (Case numbers)
-
Policy Manager Server error and maintenance tool
Hello Our customer is not able to log into policy manager server. We offered customer to use the maintenance tool in order to repair the database as it is writen in the admin guide. The problem is that customer does not have the tool in the folder so he is not able to use it. I know also that there is an option to restore…
-
Message: No scanner engines loaded and enabled. Virus protection is disabled.
Hi All, We get a few alerts from various machines with the following text in the body of emails ' Message: No scanner engines loaded and enabled. Virus protection is disabled'. The machines that report the error are Windows 7 and 10 wih Client Security 12.31. These are machines that haven't been upgraded recently and there…
-
Policy Manager V13.10 - High JAVA CPU Issues
Hi All, Over the past 2 days we have experienced Java running at high CPU on our Windows 2016 Policy Manager. The JAVA CPU usage has been so high that the PM server has become usable, and only a reboot has resolved the issue. While the JAVA CPU is high no client seem to be able to communicate with the PM. This issue looks…
-
an error occurred while scanning \DEVICE\HARDDISKVOLUME2
From the event log, I found many messages " an error occurred while scanning \DEVICE\HARDDISKVOLUME2 .....". I found the same problem from https://community.f-secure.com/t5/Business/Client-Security-9-32-Error-3/td-p/17612 Is it the same problem?
-
PM: How to clear "unknown applications reported by hosts"
Hi! Taking over PM from my predecesor. I have ~3000 entries in settings -> application control -> Unknown applications reported by hosts. how can I 1) clear the whole table 2) tell if the application is server or client applications 3) tell when is the application reported
-
Block Windows Store using Computer Protection
Hello, Is there any posibility to block app from Windows Store using Computer Protection. I block websites like facebook but employees find way to use it using Windows Store apps.
-
PST file misery magnified after removal of traffic-level e-mail scanning from FSCS / FSPSB.
Dear Sirs, Considering that NDIS-level e-mail flow scanning has been removed from FSAV PSB Computer Protection and FSAVCS 13, I think it would be important to add intra-PST file disinfection and deletion capability to F-Secure endpoint products, in addition to the already existing detection-only capability. Previously we…
-
F-Secure Policy Manager Console Wont Start 13:10
Hi , I have an issues since I upgraded from 13.00 to 13.10 , the console seems to be not working anymore. I am getting the error : f secure policy manager console cannot connect to the server internal error the log file shows : Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException I can post the complete…
-
F-Secure PSB Mobile Devices Overall Status?
Hi! I tried to look for every document but couldn't find the answer. In mobile devices, whats the difference between green Protected and yellow Managed under Overall Status? And if a device is Managed, how can I get it to change to Protected? Thanks in advance!
-
PSB Portal
Hello, i need to know if the user in the red circle protected in the portal or not and if not what i should do ?
-
How to disable F-Secure CS for one client only by PM
Hi F-Secure team ! i have 2 issues would like to check with you, pls help me to feedback. 1. How can i disable F-Secure Client secuirty for one client? which feature on PM can do this. Because sometime we don't want to run F-Secure in this PC and need to disable all F-Secure feature on it. 2. About anti spam feature. could…
-
Where are the log files
Hi! I'm trying to backup couple of virtual workstaions protected by FSCSPr. The backup fails to inject files that are needed. Where I can find the log files, that shows me which component is preventing backup from working?