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PM server change for existing clients
Dear community, is there a way to change PM server for already installed F-Secure client and server security? We want to move all clients to a central PM server and we would like to avoid clean install on all of them since F-Secure is already there. Thank you!
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fscs 13.10 error network connection malfunction
What is the cause of the antivirus error? The error disappeared after doing windows updates completely. is there any specific KB?
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Device Control Statistics Missing?
Hi We have PM 13.10 and run FSecure Premium 13.10 on our workstations. I'm looking to statistics on what USB devices are being used. Lots of the manuals say in Advanced View under Device Control there is 'Statistics' but this appears to be missing. I have the option "Report Installed Devices" set to Yes. Does this feature…
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PM advertising old upgrades
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Virus Source Analysis
we are managing our clients through FSPM console. whenevenever virus incident occurs, F-Secure antivirus sometime delete infected file, quarantined infected file, rename infected file and sometime f-secure take no action in infected file. For analysis of virus, we want to change the setting in FSPM console in such a way…
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How to install client security premium in remote branches
Hi, Installed one Policy manager server and client Security premium in our main office. How can I implement client security premium in our other branch offices which is different IP series. I am using Sophos gateway level firewall in main office where PMS is installed and also I am having static IP. Do I need to do any…
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Application Control 2.0
We are soon launching Application Control 2.0 for Windows clients with Computer Protection Premium subscription. It prevents execution and installation of applications, and prevents them from running scripts. Application Control mitigates the risks posed by malicious, illegal, and unauthorized software in the corporate…
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About "Push installation" feature on PM
Hi support team ! i'm trying to use Push installtion feature to install F-Secure on client, but we meet one issue that on PM, we can't browse IP of client, display "Unable to connect" so we can't access client and move to next step to remove install We have check to telnet from PM server to Client (PC), the telnet is ok…
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Messaging security gateway in Vsphere
Any plans to support and create a guide how to install this on vSphere with out the WMWare client? I only have a webinterface where I can upload the ovf file to but I don't know where to go from there because I can't follow you guide at all. https://www.f-secure.com/sv_SE/web/business_se/messaging-security-gateway
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FSAUS.PM\data\db folder is too big
Hi Is it ok to delete C:\Program Files (x86)\F-Secure\FSAUS.PM\data\db since it consumes about 33GB and server is running out of space. Thanks
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Problem installing F-Secure Client Security Premium 13.10 MSI using SCCM task sequence
HI all. i'm trying to install the newest version of client security premium 13.10 using sccm. but i get an error every time. the old version works just fine. i get the following error code 0x87D00324 Kind regards Simon Olsen
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Support? Where is Support?
Hi, Folks. I am looking for telephone support. I have a serious false-positive issue that has left a client unable to accept donations for nearly 3 days now. I am in Canada, it is 9:34AM local (eastern standard) time. 1-866-476-0216 is the listed phone number - it plays a recording that says the office is closed. Online…
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IGK: Zimbra using IMAP/SMTP
Hello guys, I have a customer with Zimbra using IMAP and SMTP. Can I protect this mail server with Internet Gatekeeper (POP/SMTP)? Regards, Manuel
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Server license - Waiting for connection
Hello, I have installed f-secure server security on a DC with Win R server 2016, on the DC f-secure look fine, updating, all good but when I check it in cloud control I have : Device : Unknown Overall protection : Waiting for connection (with a blue dot ...just like refreshing ....) Subscription : all good with green PS :…
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Software Updater fails to update PDF-Xchange PRO - invalid signature
Hi, software updater is not able to update this software on a Windows 10 1703 client. PM reports an "invalid signature". What does this mean, can we fix something? There is no more information available to track down the issue. German UI says: Nicht sicherheitsrelevant PDF-XChange Pro 7 x64 Gold PDF-Xchange PRO 7.0.324.2…
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Fsecure blocking my website
Hi, I am an entrepreneur and have a website aricrypta.com. The website is completely business related to IT. Fsecure is blocking access to the website. I have run many anti malware and scans but the website is turning out to be completely clean. I have even reinstalled the complete website However, for some users, the…
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Improvements to API
Hi, we are using automatically provisioned servers in our environment, which creates problems as all started servers reserves own license each time those are restarted. For this I created a powershell which looks for devicename which are same in PSB portal and picks up the biggest id number and delete others from portal.…
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Aquarius self-false alarms and many "Trojan.Inject.TM" detections on RAR files in FSAV PSB 12?
Dear F-Secure, Please expedite the case " Virus Lab xxxxxx / Sandbox xxxxx" if possible. I feel these potential self-false alarms in FSAV PSB 12 on Aquarius engine files and RAR files (in realt-ime protection?!) could be important. Thanks in advance, Yours Sincerely: Tamas Feher, 2F 2000 Kft., Hungary. EDIT: Removed Case…
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How to filter or exclude particular malware names from the Infections list in the F-Secure PSB webpo
Dear Sirs, Is it possible to enter the F-Secure PSB portal (SoP account) web interface, visit the Reports page / Infections list and click on a malware name there and somehow select or set that I don't want to see any further alerts with a particular malware name? For example I wish I would not see any more alerts in the…
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Waiting for update...
F-Secure Client for Mac 12.31 -OSX 10.13.2 waiting something update about a week...? https://www.dropbox.com/s/qaqwxsghh2wh66s/Screen%20Shot%202017-12-11%20at%2008.06.38.png?dl=0
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PSB Server Security : Installation Failed
Hi Guys, I tried to install Server Security on my 2008 R2 SP1 Server, and im getting this error : Installation has Failed. internal error. Target operating system is not supported. Do you know how i can solve this ? Thanks by advance for your help.
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Action after found virus/spyware or other
Hi support team ! i would like to check with you one issue relating to scan and action mechnism of F-Secure. The statistic display result mention F-Secure has found 6 viruses and 2 spyware (total 8) but in Action menu: Only display - 1 disinfected - 3 quarantined => So total 4 virus/spyware has been solve My question is:…
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connection
Hello, I have a question After i had installed f-secure psb on pc, it is not protected on portal and still waiting for protection from 2 hours so what is the problem w and the solution of it Thanks
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How to use RSA for both authentication and secrecy?
Hey guys, I had this question in my mind. And the doubt was cleared off recently. So, I thought of posting it here to have a discussion about that. In addition to that, I would like to learn more about these things! Curious indeed! RSA(Rivest, Adi Shamir and Adleman) also known as asymmetric cryptography is a public key…
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DeLorean with flux capacitor kit spotted in the PSB portal.
Dear F-Secure, Is it possible to ban impossible entries from appearing in PSB portal or re-normalize them before display? In the following case for example, the CMOS calendar/clock of a workstation computer is obviously mis-adjusted, so it is "time-travelling" and submitted a malware alert with a future dating for 20th…
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Configurating alerts periodically through PSB
It's possible somehow, to configure alerts to send to e-mails periodically through PSB? Like sending alerts 1 time per month about infections, hosts without communication and etc without I need to extract it from PSB manually? Best Regards, Felipe Santana
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compatibility
Hello, I need to know the solution for this error message which appeared after i had installed the psb computer protection package on the customer pc while it was protected till the appearance of this message
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Web console not working
Hi! I'm trying to access F-secure web console to check out some email rules. However, the links on the left side isnt working. How can I do this without installing java on my email server? Running 2008r2 and email and server security premium 12.11
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IMPLEMENTATION GUIDE
Hi guys and girls, I've to write a guide for test and configure PM, CS and SS, and I don't want to list and write all settings with the risk of forget somes, so could you help me to export the entire list of settings for CS and SS!? Great thanks in advance! -- Phil From France
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Policy Manager Proxy vs neighborcast
Is there any benefit to use neigborcast in branch office when there is also a Policy Manager Proxy v13.10 installed.