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API - List infections
Hello When we use the API - List infections refer: https://help.f-secure.com/product.html#business/psb-rest-api/1.0.0/en/concept_B96DC60361D14375B66B0B83336011B8-1.0.0-en We can't filter the data using "datefrom" and "dateto" to get only specific data within the given dates. please advise how we do this. We are trying to…
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Managment Portal. Device Control Question
Hello I have one question about option on psb managment portal: Is it window show current connected device (example flash disk)? I Plug-in some pendrive but this windows is empty
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Computer Protection slows down Thunderbird
Hello I have a problem with Thunderbird. It is very slowly upon installation of the computer protection. The same probelm is for Mac book and Windows. Is there any proven solution that will help me to add thunderbird and emails which are downloaded to the exceptions? I mean files where thunderbird keeps the messages. Maybe…
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Bulk Adding to Denied sites in Profiles
Is there a way to implement bulk adding to the Denied sites list on profiles for Computer Protection? Sometimes we have to block up to 20+ sites for security and it gets tedious when you have to add those changes to 4 profiles.
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Server security - How to disble scanning of a particular folder
Hello Team, We have Protection service for business security on our servers. What is the proper way to disable scanning of some folders and drives? Thank you, Jino
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Road blocks for the development of the version two of our product
Starting up a business yourself is scary since most of the time there will be no one else with you for an advice. That is exactly my problem. I know this may not be the perfect place to ask this question. But I believe the people here can help me out. I have a hardware startup, the first version of our product is already…
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HOWTO: Password Protection installation
Short explanation of the Password Protection process: 1. add the license to your PSB portal: 2. To install the PSB Password Protection on your PCs, you need to create a user first. Go to "Passwords" and Click "Add user" on the top right. It will open a new page where you need to add the details: This is where you need the…
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How to help with bitdefender antivirus issues.
Hey, thanks for this lovely place to share ideas. I am using Bitdefender antivirus for my devices, one day I got the problem with that then I found this lovely Bitdefender customer service here I got my solution and I feel that I should share this with you all. so if you ever have such issue then you can try this also.
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Security Companies?
Hello, Does anybody have experience and information regarding a good and yes, I do mean 'good' security company here in HCMC? I have experienced a few and to be honest, I have been left wanting, I am completely underwhelmed by what I have seen. The norm appears to be, under trained, under qualified and or just lazy. Sound…
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Workstation Profile to Computer Protection Profiles (Handling Conflicts)
You can find parts of this content in Japanese in the following Community KB article: https://community.f-secure.com/t5/ビジネスセキュリティ/PSB-Computer-Protection-Windows/ta-p/107966 This article gives an overview of the kind of 'Firewall' and 'Scheduled Scanning' conflicts that can occur during the profile migration and gives…
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OPTIMIZE MALWARE DEFINITIONS FOR ISOLATED NETWORKS
Hi girls and guys, I'back for this question, could you help me idenify the channels that I use for my network clients!? I must precise that I work with FSSS 12.11 and FSCS 13.10 managed by FSPM 13.10. In the admin Guide it's writen like writen under: 'conf\channels.json: this contains a list of the channels to be updated.…
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how to allow application
Hello After i had installed f-secure protection service for business, some programs in my pc are not work like autocad and firenet and i want to allow these programs as the antivirus block the kmspico which is the crack of windows and office programs these are the infections so how can i allow these crack? and how to close…
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F-Secure Client Security 13.10 F-Secure Software Updater Protocol
Where is the F-Secure Software Updater log stored in F-Secure Client Security? How can you view this?
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DEFAULT SETTINGS WHEN CREATE POLICY DOMAIN
I guys and girls, like the tittle says, can someone explain me how to create a new policy domain with default settings, something like unerited one!? root level should be great! :) thanks a lot in advance -- Philippe ps: I'm french, don't care of my english!
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Fine Tuuning Network Quarantine
Hi guys, i still have an issue with the network quarantine, in my case i need to permit access to a private laboratory network in case the definitions is not updated. The network is 169.254.0.0/16. I have changed the Internet shield 8 settings of the client editing under rule --> security level --> network quarantine and…
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Impossible to affect a custom profile in my LAN
Hi, If I make a custom profil, for example in creating a new profile based on Laptop's one, I can affect it to any computers of my IT infrastructure! Each of the computers is noted as "Computer Protection". If I check some and try to change its profile, I just can select between F-Secure Laptop and F-Secure Office. Why ?…
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Problem with download virus definitions from F-Secure servers PMS 13.10
After update linux PMS (SLES 11) from 12.40 to 13.10, have problems with downloading virus definition do PMS server. I have Client Security 12.32 and 12.30 on workstations (no 13 clients yet) but PMC shows: "There are currently no version 12 or older clients in your managed network" what is't true. How to change this. In…
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F-Secure not auto-fixing security hole in PSB, leaving the manual-menial job to customers?
Dear F-Secure, I am observing this newly published F-Secure vulnerability-hotfix bulletin: FSC-2018-1: Multiple Memory Vulnerabilities https://www.f-secure.com/en/web/labs_global/fsc-2018-1 It says F-Secure PSB customers have to apply the patched new versions themselves: "Fixed versions PSB Workstation 12.01.293 and PSB…
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Protection Service for Business installation
i have a question the installation steps need internet or not ? as when i install it, it stopped and this message appeared to me ( could not download the required files. check that your network connection is working and try again) so i want to insure that the problem in the internet or any other thing. Nada
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fsav --version => mgmtlib: DfpGetPolicy error 0xfffffe09
fsav --version Gives error mgmtlib: DfpGetPolicy error 0xfffffe09, retrying... When fsma is stopped How can i resolve this fsav --standalone --version Same error When fsma is running, all OK
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FSCSPR13 blocking programs without notifying user
Hi! It seems that application control is blocking programs without notifying user. 2018-02-06T19:38:11+02:00,info,appl control,C:\Program Files (x86)\BOINC\boinc.exe,deny,connect out,6,169.47.63.74,443 2018-02-06T19:38:22+02:00,info,appl control,C:\Program Files (x86)\BOINC\boinc.exe,deny,connect out,6,169.47.63.74,443 In…
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Blocking of application through Deep Gaurd
We are trying to block some application in our client PC. we have entered the SHA1 hash value of the application and in trusted setting set as "NO'. But the user is able to install the application and use it. How to block the application. Aplication name-VMware-workstation-full-14.1.1-7528167.exe…
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Business Security Management for Cloud
Hi All, I'm still new with F-Secure product and licensing Appreciate if anyone can clarify/provide information for below inquiry. Thanks 1. Business Security able to host at cloud same as Protection Service for Business?. 2. Link License & Feature detail information/KB
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DataGuard available for Protection Service for Business
Hi All, I'm new with F-Secure product and solution . Appreciate if anyone can help clarify regard to the subject, my understanding that DataGuard only available for Business Suite (On-Premise) Solution?. Thanks
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blocking skype video conference after exactly 11 second.
Hi , Probably F-secure blocking skype video conference after exactly 11 second. Anyone have the same problem ? On the same subnet work's fine but If I try connect via VPN video conference end's after 11 seconds. Regards, DC
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Firewall based on network location
How can I assign different firewall profiles based on the network I am in (home, office or public). This was not optimal in the old protection but the new one does not even include an option to do this?
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Why is every mobile device appearing twice in the list (once for mobile security and once for freedo
Why is every mobile device appearing twice in the list (once for mobile security and once for freedome)? The installation procedure is also complicated as there are two installation phases, which need to be in the correct order for things to work properly.
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How can I see which profile is assigned to a mobile device and how do I know what is supported on ea
How can I see which profile is assigned to a mobile device and how do I know what is supported on each device? The table in psb does not give any hint. What is the default profile? What are the different profiles that are provided out of the box with wierd names?
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Security Bulletin FSC-2018-1 - and where is the updates?
F-Secure released FSC-2018-1 on 02-10-2018 as they said in the info we got. They mention updated releases for fscs in there and link to the download page. However the download page only has old versions that were available before the Advisory came out. Where can these updates be found? We have 400+ Clients that have FSCS…
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PSB for Mac & Windows - difference
Are all computer protection settings applied to both Mac and Windows - what about the firewall components? How are profiles supposed to be used in a mixed environment? How can we know what is where - the portal is veeeery windows-oriented it seems.