-
How can i verify that someone who has contacted me, is indeed an employee from F-Secure?
I have been called bij someone who claims to be an employee from F-Secure, but there is no way to verify that he is indeed an employee. I can not find a phonenumber to call to aks. How can i be sure that he is from F-Secure? Petri Koning
-
Standalone server install and pm for workstations
Just a thought - Is this viable option? Two servers using standalone install and 8 workstations using Policy manger and client secuirty?
-
Error installing FSCSPr 13.10
Hi! Installing fscspr 13.10 on exported msi package to win7 laptop. I get an error "Windows requires a digitally signed driver". https://ibb.co/f7fpCc How do I fix this?
-
Client cannot get updated policy information
Hi, PM running 13.10. Installed F-Secure 13.10.215 and in the client Settings > Other Settings > Central Management, when clicking on Check Now under Policy Information, it is not updating. Running Windows 7 Enterprise. C:\ProgramData\F-Secure\Logs\fspmsupport\nrb.log shows: dc8-56c6d29c86bd&Counter=' to '"C:\Program Files…
-
PSB Server security - Turn off Software update
Hi, Will the software update and inventory part of Server Security in PSB run even if I don't use it ? If so can I disable it? I can't use it because it takes to much memory and CPU on my virtual machines. 70-90% CPU and 1GB memory for 15 minutes is way to much when trying to preserve resources. any plans to make it more…
-
F-Secure for Microsoft Exchange
Dear community, we have several exchange servers in our enviroment. I have installed F-Secure for Microsoft Exchange on all of them. Everything is working properly but users do not receive notification if email is blocked. The only possibility for nitification settings which I have found is Notification Sender Address on…
-
CRAB files not identified as unsafe by F-Secure
Hello, Friday the ransomware virus infected my PC and all of my personal data is encrypted. The PC containts the F-Secure Computer Protection software. The moment i've runned a scan on the PC with the scan options of F-Secure, no infected file or threats was found. How is it possible that F-Secure cannot detected the…
-
Upgrade of Policy Manager
Existing setup ============== Policy manager 12.31 installed on Windows 2008 server Clients are mix Windows XP and Windows 7 Plan Setup ========== Policy Manager 13.x latest on Windows 2016 server Clients will be Windows 10 and Windows 7 Installation will be in parallel using new server and same license then move all PCs…
-
F secure Server Security & Server Security Premium - Reset Password !
Hi Support Team F secure Server Security & Server Security Premium have web console and built in need to use User Name and Password for Login and Change settings. 1-How can disable user and password ? 2-how change the password after crating msi file and installed AV ? 3-And is there any whey to reset the password ? I mean…
-
Automatic remoting of the removível device
good afternoon!Is it possible to parameterize a full scan automatically in the Polyci Manager when a removable device is inserted in the computer?
-
EXPORT / IMPORT RULES
Hi guys and girls, I'm looking for a valid method, wich permit me to export all, or parts of a domain policy , from an isolated network to another. Help! Great thanks in advance -- Phil From France
-
Installation error
Launching an installation package from policy manager console, F-Secure 12.31.105 reported an error as immage, could anyone help me?
-
Computer Protection Silent Installer
Is there a silent installer for Computer Protection? We would like to mass deploy to our users through PDQ.
-
Policy Manager - how to delete old alerts from database
Hello, In policy manager we have more than 124.000 alerts – oldest are from year 2012. How can I delete old alerts? Manually is out of question! I know that I can hide them, but when policy manager generate scheduled report, I get all the infections... Regards, Dušan
-
PM server change for existing clients
Dear community, is there a way to change PM server for already installed F-Secure client and server security? We want to move all clients to a central PM server and we would like to avoid clean install on all of them since F-Secure is already there. Thank you!
-
fscs 13.10 error network connection malfunction
What is the cause of the antivirus error? The error disappeared after doing windows updates completely. is there any specific KB?
-
Device Control Statistics Missing?
Hi We have PM 13.10 and run FSecure Premium 13.10 on our workstations. I'm looking to statistics on what USB devices are being used. Lots of the manuals say in Advanced View under Device Control there is 'Statistics' but this appears to be missing. I have the option "Report Installed Devices" set to Yes. Does this feature…
-
PM advertising old upgrades
-
Virus Source Analysis
we are managing our clients through FSPM console. whenevenever virus incident occurs, F-Secure antivirus sometime delete infected file, quarantined infected file, rename infected file and sometime f-secure take no action in infected file. For analysis of virus, we want to change the setting in FSPM console in such a way…
-
How to install client security premium in remote branches
Hi, Installed one Policy manager server and client Security premium in our main office. How can I implement client security premium in our other branch offices which is different IP series. I am using Sophos gateway level firewall in main office where PMS is installed and also I am having static IP. Do I need to do any…
-
Application Control 2.0
We are soon launching Application Control 2.0 for Windows clients with Computer Protection Premium subscription. It prevents execution and installation of applications, and prevents them from running scripts. Application Control mitigates the risks posed by malicious, illegal, and unauthorized software in the corporate…
-
About "Push installation" feature on PM
Hi support team ! i'm trying to use Push installtion feature to install F-Secure on client, but we meet one issue that on PM, we can't browse IP of client, display "Unable to connect" so we can't access client and move to next step to remove install We have check to telnet from PM server to Client (PC), the telnet is ok…
-
Messaging security gateway in Vsphere
Any plans to support and create a guide how to install this on vSphere with out the WMWare client? I only have a webinterface where I can upload the ovf file to but I don't know where to go from there because I can't follow you guide at all. https://www.f-secure.com/sv_SE/web/business_se/messaging-security-gateway
-
FSAUS.PM\data\db folder is too big
Hi Is it ok to delete C:\Program Files (x86)\F-Secure\FSAUS.PM\data\db since it consumes about 33GB and server is running out of space. Thanks
-
Problem installing F-Secure Client Security Premium 13.10 MSI using SCCM task sequence
HI all. i'm trying to install the newest version of client security premium 13.10 using sccm. but i get an error every time. the old version works just fine. i get the following error code 0x87D00324 Kind regards Simon Olsen
-
Support? Where is Support?
Hi, Folks. I am looking for telephone support. I have a serious false-positive issue that has left a client unable to accept donations for nearly 3 days now. I am in Canada, it is 9:34AM local (eastern standard) time. 1-866-476-0216 is the listed phone number - it plays a recording that says the office is closed. Online…
-
IGK: Zimbra using IMAP/SMTP
Hello guys, I have a customer with Zimbra using IMAP and SMTP. Can I protect this mail server with Internet Gatekeeper (POP/SMTP)? Regards, Manuel
-
Server license - Waiting for connection
Hello, I have installed f-secure server security on a DC with Win R server 2016, on the DC f-secure look fine, updating, all good but when I check it in cloud control I have : Device : Unknown Overall protection : Waiting for connection (with a blue dot ...just like refreshing ....) Subscription : all good with green PS :…
-
Software Updater fails to update PDF-Xchange PRO - invalid signature
Hi, software updater is not able to update this software on a Windows 10 1703 client. PM reports an "invalid signature". What does this mean, can we fix something? There is no more information available to track down the issue. German UI says: Nicht sicherheitsrelevant PDF-XChange Pro 7 x64 Gold PDF-Xchange PRO 7.0.324.2…
-
Fsecure blocking my website
Hi, I am an entrepreneur and have a website aricrypta.com. The website is completely business related to IT. Fsecure is blocking access to the website. I have run many anti malware and scans but the website is turning out to be completely clean. I have even reinstalled the complete website However, for some users, the…