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malware protection is off -why?
Why does PSB show malware protection as being off when my profile has realtime scanning turned on? This is for computer protection, the old protection shows that malware is turned on. I have verified in my client that is shows malware protection being on.
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How to stop SQL Injection
Sir , How to stop SQL injection , CrossSite Scripting and URL manipulation in domain PCs from FSPM Server ? And how to set the alert for the same if anybody trying to use above mention methods
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Application control
Sir, If an application is denied by FSPM server by making rule in application control that no body can use that application or software , if any body tries to use that denied application then where we can get the details of that particular user\host FSPM server. And an alert will reflect under alert tab in FSPM server or…
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pls help to check the current process of my ticket ?
hi cc team ! could you pls check the current process of my tickets, ID xxxxx and xxxxx i have submit these ticket 3 days ago but i haven't received any response yet. Thank you ! EDIT: Removed PII (Case numbers)
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Policy Manager Server error and maintenance tool
Hello Our customer is not able to log into policy manager server. We offered customer to use the maintenance tool in order to repair the database as it is writen in the admin guide. The problem is that customer does not have the tool in the folder so he is not able to use it. I know also that there is an option to restore…
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Message: No scanner engines loaded and enabled. Virus protection is disabled.
Hi All, We get a few alerts from various machines with the following text in the body of emails ' Message: No scanner engines loaded and enabled. Virus protection is disabled'. The machines that report the error are Windows 7 and 10 wih Client Security 12.31. These are machines that haven't been upgraded recently and there…
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Policy Manager V13.10 - High JAVA CPU Issues
Hi All, Over the past 2 days we have experienced Java running at high CPU on our Windows 2016 Policy Manager. The JAVA CPU usage has been so high that the PM server has become usable, and only a reboot has resolved the issue. While the JAVA CPU is high no client seem to be able to communicate with the PM. This issue looks…
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an error occurred while scanning \DEVICE\HARDDISKVOLUME2
From the event log, I found many messages " an error occurred while scanning \DEVICE\HARDDISKVOLUME2 .....". I found the same problem from https://community.f-secure.com/t5/Business/Client-Security-9-32-Error-3/td-p/17612 Is it the same problem?
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PM: How to clear "unknown applications reported by hosts"
Hi! Taking over PM from my predecesor. I have ~3000 entries in settings -> application control -> Unknown applications reported by hosts. how can I 1) clear the whole table 2) tell if the application is server or client applications 3) tell when is the application reported
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Block Windows Store using Computer Protection
Hello, Is there any posibility to block app from Windows Store using Computer Protection. I block websites like facebook but employees find way to use it using Windows Store apps.
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PST file misery magnified after removal of traffic-level e-mail scanning from FSCS / FSPSB.
Dear Sirs, Considering that NDIS-level e-mail flow scanning has been removed from FSAV PSB Computer Protection and FSAVCS 13, I think it would be important to add intra-PST file disinfection and deletion capability to F-Secure endpoint products, in addition to the already existing detection-only capability. Previously we…
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F-Secure Policy Manager Console Wont Start 13:10
Hi , I have an issues since I upgraded from 13.00 to 13.10 , the console seems to be not working anymore. I am getting the error : f secure policy manager console cannot connect to the server internal error the log file shows : Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException I can post the complete…
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F-Secure PSB Mobile Devices Overall Status?
Hi! I tried to look for every document but couldn't find the answer. In mobile devices, whats the difference between green Protected and yellow Managed under Overall Status? And if a device is Managed, how can I get it to change to Protected? Thanks in advance!
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PSB Portal
Hello, i need to know if the user in the red circle protected in the portal or not and if not what i should do ?
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How to disable F-Secure CS for one client only by PM
Hi F-Secure team ! i have 2 issues would like to check with you, pls help me to feedback. 1. How can i disable F-Secure Client secuirty for one client? which feature on PM can do this. Because sometime we don't want to run F-Secure in this PC and need to disable all F-Secure feature on it. 2. About anti spam feature. could…
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Where are the log files
Hi! I'm trying to backup couple of virtual workstaions protected by FSCSPr. The backup fails to inject files that are needed. Where I can find the log files, that shows me which component is preventing backup from working?
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Client Security 11
How to dl client security 11 .jar ? i was removed and cant find the file in website
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Vendor list in Radar.. or PSB
I have a thought.. a naughty list inside radar. So in scanning networks, just about every device comes up with something. Running down vendors and demonstrating holes in their products is overwheilming and at times not efficient use of time. What if in Radar or someplace partners can share security issues in products and…
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Macbook on High Sierra not compatable with F-Sec client security for MAC
following installation of "f-secure client security for mac" on a new macbook running High Sierra - installation works for some machines but fails to complete on others stating "waiting for update to start" . checked all browser extensions are installed and rebooted. there is no proxy or firewall involved - direct internet…
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MAC - Standalone installation of F-secure client security
I've followed the installation guide how to install client security for MAC (version 13). Everything worked perfect: - upgraded to policy manager to version 13.x - imported the jar - exported to dmg. During the export I provided the license key, and policy manager setting. No other setting were possible (big difference to…
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Where to see the assigned profile in CP client ?
Hello, where is the assigned profile visible in new CP (Premium) client ? As far as I can see it is neither listed in download list nor in the log file. Any hint ? Thanks kind regards PatchPanel
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Update with no Policy Manager
Hi Support Team I have a network , and some client are portable,and alwaye are not stays in office, Is there any way to update F-Secure Client and Server Security without connecting to policy manager?
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Email Scanning and Fsecure client premium 13.10
Hi after update to Fsecure client premium 13.10, "Scan and remove viruses from emails" is no showed under real time scanning? is this feature io no more supported? if no could someone tell me were i cha change email stettings? thanks Marco
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slow application operation (LAN)
hello, I have a problem after updating the software to the version 13.10 (F-secure Client Security Premium). The problem is the slow operation of the application in LAN network. Login process and daily work in applications they are about 30% slower. I tried change the settings (advanced -> real time protection->excluded…
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Problem with installing program/OS updates from F-secure
Hi I have about 10% of my workstation, that have problems with installing security updates like Adobe Flash player or Shockware player I have in the F-secure web portal set Adobe Flash player and Shockware to install the update on all client that are missing the updates, but F-secure client has not install update over 1…
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Installtion error code 53
Dear Team we are using F-secure policy manager console & server 12.40.81151,we are facing deploying issue,can not install F-seucre to client systems through policy manager,we are getting windows error code 52 and installation got failed.I checked dafault admin share(admin$) also available in client systems even i tried…
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Can F-Secure Client Security Premium detect and block attacks via Meltdown and Spectre?
According to one of the comments to this article it can, but can I get that confirmed? When testing to read memmory with a "Spectre-attack" F-Secure Client Security Premium version 13.10 did NOT react at all. https://safeandsavvy.f-secure.com/2018/01/04/meltdown-and-spectre-two-things-you-need-to-know/ Thanks, JW
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create schedule scanning policy on linux hosts via Policy Manager Console
hi, this guide is too simple, https://help.f-secure.com/product.html#business/linux-security/11.10/en/concept_7EE6DB41EE5A40B4934A73ED820A8D11-11.10-en does anybony knows how to configure schedule scanning via the PMC?
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Anti-Virus firewall daemon stopped responding
We have recently upgraded from Client Security 12.00 to 13.00 on a number of workstations, and on a nightly basis we receive the following error message from many of them: The module F-Secure Anti-Virus Firewall Daemon monitored by F-Secure Management Agent has stopped responding or was terminated. An attempt to restart it…
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Connection Control jumps in randomly
Hi! I have users complaining, that several times a day Connection Control jumps in, even if they are not visiting any special sites (banks etc). I had this confirmed today, while I was browsing to https://techinternets.com/copy_calc and connection control popped up. Is there a way to make connection control less…