We use an ISL to provide support for our customers. WithSecure AV detects it almost every single time, our mailbox is full of its reports. We tried to make an exclusion by inserting paths and hashes for the file in Profile/Scanning/ but it does not work. Is there any way to avoid this and make withsecure for our customers…
Hi I am currently managing a site with over 100+ clients licensed with the Premium option. I am concerned that I did not see a development for the business suit in quite some time. Are you going to kill the Business suite or what is going on ? Will there be any new versions and features to this product line ?? I can see…
Hello, I'm trying to install F-Secure Mail and Server Security 15.10 on Server 2002 with Exchange 2019 CU12. Everything works fine until the services get started. Then I get: I've checked the local securiy policy and the service account has the right to "logon as service". Why is it failing? Where can I find helpful logs?`…
Hi all, Recently three of my clients have the following message: Details: Could not install the following update: F-Secure Ultralight Core (64-bit) 2023-07-06_01 (F-Secure Client Security). And these are constantly being emailed that it is not being updated. I already put the hotfix on 1 of them which can be found here:…
Hi Does anyone know how to migrate an already existing PM Proxy Server to a new PM Server? Our team is considering to migrate our PM Proxy to a new PM Server. Currently the PM Proxy is connected to our (old) PM Server, but we want to reroute it to a (new) PM Server that we are planning to build in the future. I know that I…
Hi, I have a problem with policy manager server failing to start, I have checked the logs and the event viewer as belove but not specifics are given for the fail to start, in the logs of the policy manager server at management server 5\logs it just says it's failed to start but no other specific service or part that is…
Is it possible to use wildcards like * in Application Scope > Application path when creating Firewall rules in F-Secure Policy Manager v15.3.96305? The problem is constantly changing paths like: C:\Program Files\Google\Drive File Stream\78.0.1.0\googledrivefs.exe where version number changes from time to time. So we would…
SSH connection is blocked after the installation of F-Security Linux Security. What are the root cause and solution for this issue? Find the resolution here!
Hello, I have all hosts giving me this alert 2 or 3 times per day since 06 July 2023, I tested install and uninstall of the client security app from the hosts and run diagnostics to test the internet connection from the hosts to the Policy Manager server and everything seems to be OK but this update is not installing on…
Over a year ago I asked about Debian 11 support for Policy Manager: Nothing happend on that regard. Now Debian 11 is the "new" oldstable since Debian 12 was recently released. I guess you can skip over 11 now and hopefully support Debian 12 soon?! Debian 10 is soon EOL. LTS mode ends in less than a year! Whats your ETA for…
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