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Windows Update - Server 2016 - Problem DeepGuard and Real-Time-Scanning
Hello, In the course of the Windows Server 2016 - changeover I increasingly notice that the monthly cumulative updates fail, mostly with this error code 0x800705b4. The error code seems to be a TIMEOUT from Windows Update according to internet research. There are many workarounds on the internet for troubleshooting. After…
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Linux Security 64 will not activate
So, I downloaded the most recent LS64, got it into PMC, exported, moved the zip to the server, installed prequisites (libfuse2 libcurl4 python). (Reading database ... 28427 files and directories currently installed.)Preparing to unpack .../f-secure-linuxsecurity.deb ...Unpacking f-secure-linuxsecurity (12.0.6-1) over…
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F-Secure PSB DataGuard not practically usable in low-tech environments, like public education?
Dear Sirs, I saw an apparent false blocking in FSAV PSB portal and reported it to the F-Secure Virus Lab as follows: Ticket ID: xxxx Date and time: 2019. feb. 22. 11:15:32 Customer: [a hungarian school] Computer: [a desktop PC] OS: Windows 10 64-bit, version 10.0.17763 User: [student's name] Software: FSAV PSB Computer…
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Re: protection malfunction
Hello, I have the same problem with the 14.10 client security premium version. This occurs on differents PC with Win7 or Win10 OS versions. The computers belong to an active directory domain.
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Software updater: update package has to be downloaded manually
Hello, I got this notification (status) when i tried to install a windows service pack. What do u mean by this. Ok i need to download it manually but where do i need to put it. And how do i link it to the policy manager? Kind regards.
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Policy manager server firewall ports
Hi, witch ports i need to open from policy manger server firewall? i try to open ports but still new machines wont communicate to server. Only if i open all ports
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Linux Security 64 more documentation?
We want to switch to Linux Security 64 on rhel 7. But please provide some extended documentation. Wich service is responsbile for what? How to invoke manual configuration update? How to check proper functioning of the antivirus? Eicar test file is not working with full real time scanning on / enable,…
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How do I block a smartphone on PSB
Hi, I would like to know how can I block smartphones via USB port from config profiles in the PSB portal web. thanks in advance.
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Device waiting connection and "Device control" is always Waiting
Some devices (PCs) are with a blue mark saying that they are waiting connection and when I enter in any of them, the function called "Device Control" always is displayed with another blue mark with a rotary update symbol
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F-Secure Policy Manager 14.20 - Install Credentials
Hello, when we try to install a new client with the policy manager (Policy Manager started with Account "Domain\Admin1") and say use different user to install ("Domain\Admin2") the Policymanager try´s to authenticate with "Admin1" at the new Server. (Windows EventLog at the new server). Is this known? Best Regards Steven
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F-Secure policy manager 14.20 Firewall
Hello, In the policy manager 13.10 it was possible to have alerts enabled for firewall rules. Now in version 14.20 i cant seem to find this option. So that when a connection gets blocked on a workstation i get an alert on the policy manager. Is this possible and if so how do i enable it?
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Malicious code found in file. The file was quarantined
Hello, Im getting this alert: I just upgraded my client to 14.10 and i never said anything about automatically putting a file in quarantine. In real time scanning i also have this file added to exclusions. Can someone tell me how to solve this?
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Email and Server Security and Exchange 2016 : smtp relay and Edge roles
Good morning. In admin guide, on page 34, it is specified "Do not specify the server where the Edge role is installed as Internal SMTP Sender." Our internal Exchange servers have all the Edge role. Should we specify their IP address ? This sentence is not clear also : "Note: If the organization has Exchange Edge and Hub…
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Importing Hosts after Policy Manager migration
Hi, We recently migrated our PM to a new server and copied over the DB which displayed all the hosts on the new PM server. We had to do a bit of extra config to get the PM server working and by the time we were ready to get the new PM server to be the live one, the hosts had disappeared due to inactivity. We didn't think…
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Client security 12.x
Hi there, I am using fs client security 12.1 at home, free of charge from my former employer. My question is: is cs 12x outdated and therefore is it risky to use it? 2nd question: I suppose I have to pay in order to upgrade to cs 14.2 or I have to buy e.g. Fsecure safe !for private use? Ps: i don't have the management…
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I am very disappointed with F-Secure.
Hello since the beginning of this year, I have noticed the lack of efficiency with F-Secure products to detect new threats, especially .msi, .lnk, .htm and .vbs threats, I believe that about 75% of new threats are going through F-Secure without being detected. Until last year, when I submitted malware, it took about hours…
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Brother's printer software "brccboot.exe" identified as infection
Hi. One of our customer use Brother's Printers with manufacturer default software. He is protected by F-Secure PSB Computer Protection and it identifies the software "C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe" as an infection "Zero-to-0" with this summary: "An overwriting 403 byte virus of no particular interest.…
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Website not showing fully after adding to allowed sites
We are using F-secure Computer Protection in our company. I was recently asked to block all social media apart from Twitter, Linkedin, and Facebook. I ticked disallow for social networking category. After that I allowed the sites, Twitter and Linkedin worked fine. Facebook was no longer blocked but it was displayed without…
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Next Gen Policy Manager Proxy Statistics / Deploy FSCE updates?
According to https://community.f-secure.com/t5/Business-Suite/What-is-Next-gen-Policy-Manager/ta-p/91823 the new Policy Manager Proxy also deploys FSCE installation packages. How can we verify, that a branch office computer gets its installation package from the branch office PM proxy? Accoring…
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Mandatory manual upgrades to F-Secure Software Updater engines in less than a week, while everyone i
Dear F-Secure, Today I have received an e-mail notification which says anybody outside of the latest F-Secure Business Suite 14.20 version has to install within 7 days either a new minor product version or a hotfix, just to keep the Software Updater module working beyond 2019 July 31, as described here:…
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Failed to save profile with start software update when available active
Profile for Computer Protection contains a Start when available option and when I turn it on it says failed to save profile. I have tried to change the current default profile and others but the error remains. It only happens with changing that setting and not with others. Full error is: Failed to save profileTX-ID:…
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High CPU Usage - fshoster64.exe - Using a Java-Application
Hello, we have a java application, when we start the app fshoster64.exe creates a high cpu usage. How can we stop this? A exclusion rule in Policy Manager already created. App: \\server\app$\jre\64\bin\javaw.exe F-Secure client Security Premium 13.11 build 215 Best Regards Steven
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Cause of fsav.exe return code 12
What is the likely cause of error code 12 in Windows folder? Or put another way: how can we reproduce this error code in a test environment? I get that the description for error code 12 is "Failed to open some targets, these objects may still be infected". * Does this mean the file/folder is locked by another process? *…
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F-Secure Software Updater and the tower of Babel.
Dear Sirs, A hungarian F-Secure PSB customer complains that "Software Updater" module sometimes upgrades the version of various application software with a different national language. For example, WinRAR version N hungarian edition is installed on the computer but F-Secure SWUP replaces it with WinRAR version N+1 in the…
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Complete Unisntall of Client Security
Unfortunately, one of our customer will leave us and choose to completely uninstall F-Secure CS. So I think the best for me is to use one of the following tools : https://www.f-secure.com/en_US/web/business_us/support/support-tools But, there are no information about command line for a silent uninstallation of the product.…
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Antivirus deleteing teamviewer .exe file cannot exclude.
Hello, here is my problem. Our client has a bussiness app, and support for that app uses teamviewer version 6. They have it posten on their website for clients to download. Clients employees ofcourse redownload the exe everytime (because shortcust dont exist i guess). But even with that i have a weird one. Antivirus always…
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HTTPS Communication to PolicyManager 14.20
Hello, i want switch the communication from the clients to the server from http to https. Do i have to export a certificate first to the clients? On the clients when i try: https://policymanager:httpsPORT/ There is a problem with the security certificate of the website. Kind regards
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FW rules from 13 to 14
Business need: 100 workstations of which 20 has USB-printers, sharing them to other users, so incoming "windows networking" is disabled on 80 wks and enabled on 20 wks. Solution in ver 13: Root level (80 wks) -> disabled Separate subdomain "Printshares" (20 wks) -> enabled Solution in ver 14?? Inheritance seems to be…
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Connection Control HyperV Local Virtual Machine
Hi I have a customer who needs Connection control on - They also have a local Virtual machine running on there desktop (Hyper V) When they enter the banking app it disconects the VM and reconnects it The user is then presented with the lock screen on the VM. So they have to re-enter there password. This is just annoying…
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Should svchost.exe be allowed to change files in protected folders? Dataguard
Hello, we are getting quite a lot of dataguard blocking svchost.exe to change files in protected folders. Is it best practice to allow svchost.exe to change the files in protected folders?