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PSB Computer Protection Premium - Dataguard blocking msiexec
Hi I have a user trying to install an application that dataguard is blocking. This application launches msiexec.exe which in turns try to access a location %userprofile%\Documents\(Extracted folder from download)... as this is where the installation package was downloaded to. I have tried to add this location as excluded…
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RDR testing tips
Let's start a topic for RDR testing tips of the day to safely simulate an attack that generates detections. As you probably know, testing RDR with some simple detections can be as simple as opening command line prompt and running "whoami" on a target endpoint. However, you may also try safely something more advanced with…
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No connection to Security Cloud on Client Security 13.11
Hi everybody... I need your help to configure correctly the Security Cloud feature. On the main Dashboard, I have 413/425 computers with 'No connection to Security Cloud' However if I check the following setting, it is activated : F-Secure DeepGuard > Settings > Use Security Cloud = Enabled So I suppose that I need to…
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Howto prevent automatic installation Microsoft KB4517389 in F-Secure Client Security Premium 14.10
We do have the problem that on some computers the KB4517389 fails to install and we want to prevent Client Security to try install it.
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Cannot install Protection Service E-Mail security
I am not able to install E-Mail security because when trying to connect to the MSSQL database I get the following error (tranlated from geman): The setup could not find an appropriate SQL-Provider ont the Host. SSL Security Error. It does not matter if I use the inbuild SQL Express installer of F-secure or if I install…
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14.10 Security Premium isn't Premium
I have a ticket in, but it's taken two weeks so far and not getting anywhere yet. Not sure why this wasn't brought up in the first ticket, but now they're telling me the client I have installed isn't Premium, just Standard. I have the Premium package in the Policy Manager. We are licensed for Premium. I only get one…
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Password Protection - development ended?
Hi, has development for Password Protection completely ended? There hasn't been feature updates in ages. I'm realy missing features like chrome autofill-extension and fingerprint login on mobile phone.
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Lack of SHA-1 checksum on certain malware alert in the webportal
Dear F-Secure, I would like to repeatedly request that PSB endpoints should report the SHA-1 checksum on every malware alert to the webportal. Currently only Deepguard module based detections provide a checksum in F-Secure alerts, but traditional virus detection module based alerts do not. Let me explain why that asymmetry…
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Citrix XenApp published apps, Session no logoff
Hello, since we installed on our citrix server the new "Server Security Premium 14.00 1958" after closing remote Apps f-Secure holds the session "up". Is there a hotfix? With open AppWith closed published App, F-Secure Server Security Premium - Notification Icon hold the session Best regards Steven
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computer protection block all website
hi all, how do I block all website not allow surf website? just only allow 4 website, other is block. thank you
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Cyber Monday and Black Friday VPN Deals are here.
Cyber Monday and Black Friday are days when online sales skyrocket. However, this is a hunting season for hackers as so many users are shopping online without any proper digital security. This is precisely why so many people are investing in Black Friday VPN deals as these services are designed to protect users while they…
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Mail not sent on alerts from Client Security 14.10
Hello I have configured by policy the sent of mails on alerts of f-secure client security from the client machines from years ago. But from version 14.10, when an alert appears on one client, no mail is sent. Does anybody know how resolve this problem? Thanks Best regards
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Computer Protection for MacOS upgrade
Hi, Is there a way to automatically apply upgrades to Computer Protection on MacOS? Most of my clients don't have administrative rights to perform the upgrade. Is there a community topic where I can sign up to get information on upcoming release dates? Can I do the upgrade from terminal without using the gui? Regards,…
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Move to the new V14 windows based firewall?
Hi, We are planing an upgrade from v13 with an "old" and network rules focused firewall setting, to the new windows application based firewall in v14. The problem for us, is that our rules are quite heavily based on normal acl priority based rules. How do you guys handled the move to the new firewall way of thinking? We…
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How to add new licenses on top of my existing license for policy manager business suite?
Hi All, I have existing business suite licenses. I have purchased additional new licenses. How do i insert this license key into policy manager (basically how it works?) thank you JC
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Grayscale menubar icon on Mac OS
As of today, the Mac OS clients for PSB and Safe add a blue menubar icon. This icon should be in grayscale to harmonize with the rest of the Mac OS UI (just like the Freedome icon already does).
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protection malfunction
I am getting the same initial message, saying that i need to restart which i have now done 20 times and still keeps telling me there is a protection malfunction. What can I do?
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Choosing a proxy
Hi all, I'm fairly new here and I'd like to start of with a question: I've been looking up proxy providers for a while now (I'm gonna be using proxy for web scraping/ private browsing mainly). And it's pretty difficult to choose one. I dont have a big budget for that so I'm looking for a fairly cheap and reliable option.…
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How to configure HTTP proxy for PSB Computer Protection Software Updater?
Hi, We want to use the proxy only for Software Updater (PSB). What are the steps to do so? Settings below don't seem to work EDIT: Title to match inquiry
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Duplicate computernames in F-Secure console
I do have a lot of duplicate computernames in F-Secure. Is there a possibility to do a cleanup with a tool, so that only 1 computername remains?
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F-secure on e-mail and server security premium running on Exchange 2013
Hello, I have a question. I can not find the manual for the Exchange F-secure anti virus software. I want to white list a few domains that are being threated as SPAM. What is the syntax to whitelist a complete domain name ? Thanks, Roderick
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strange power shell script
Dear Support, today i discovered a windows 7 workstation that during the user access was starting a strange powershell script. Looking in Run key of the registry i seen this string: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] "cmstsitf"="rundll32 shell32.dll,ShellExec_RunDLL \"cmd\" /c start /min…
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The base policy file on F-Secure Management Server is invalid
Hello all, I have this error for many computers in my company. Some days everything is ok but somedays all the time sending this error; Product: F-Secure Management Agent Severity: security alert (5) Message: The base policy file on F-Secure Management Server is invalid. This may happen if someone has manually replaced the…
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PSB server Subscription has ceased
First of alll the license is valid: 17 may 2020 I have two options Renew now or enter key. If try to enter the key again it complains that the key is already in use. What could have triggered this? I know that we have extended the amount of licenses but still the same key. And what should I do to fix this?
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Add mailaddress to alerts in web console
Hello to all, I've a question. When I try to change or add an e-mailaddress to the web console in the alerts section. The console seams to save the new settings but after a refresh of the site the old settings are still present. How can I edit these settings? We use the F-Secure Server Security F-Secure Anti-Virus Scanning…
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PSB Software Updater Proxy
Hi, from te manual : "To minimize Internet traffic, you can set up Software Updater to receive its updates through an HTTP proxy" Is there recommendations how many endpoints we are talking about when it is a good idea to take proxy in use ? What proxy software F-Secure recommend ?
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Cannot log into PSB
Hi! This morning when i try to log into our PSB Portal, i get the following message. Even though my license doesnt expire until January next year ?!
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Software Updater - Reboot Notification
I have some questions to the Notification: - is it possible to activate the button "later" instead of "restart" as default? Cause we had some Users who are wroting a letter and by hiting enter, the pc will restart. - why the popup shows again when i shutdown and power on the PC instead of restart? - is it possible to set a…
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Web content filtering
hi, we use client security premium 14.10 how we can block sites like "porn" etc. ? i suppose that we are using it but if i test it. it wont blocking porn sites. We need that filtering because this computer will be used on library for public use.
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Is it possible to buy F-Secure PSB Server Security in Premium Edition?
Hello, Is it possible to buy F-Secure PSB Server Security in Premium Edition? It should be, according to the below quoted two webpages. Yet, one of our sales ladies claims her order form submitted for a fully Premium PSB was sent back by F-Secure with the reasoning that Premium can only be purchased for workstation…