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Please post your experiences with FS Software Updater
Hi, just to make sure it's not me or our environments, what are your experinces using FS software updater? F-secure paints a frightening picture on their webiste (and seminars) "4 out of 5 cyber-attacks on businesses come from bugs in outdated software, and most malware could be avoided with up-to-date software." They also…
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F-Secure Email and Server security strips random xls files
Hi, We are running F-secure Email and Server security premium on 2008R2 , exchange 2010 server. For some reason, random .xls files are not coming trough. When I check from web console Email traffic scanning -> strip these attachments -> edit, the .xls extension is NOT listed. When I check FIle Quarantine, there are no…
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Software updater, how to make downloaded update available for patching
Hi, Trying to use FS Software updater to update Foxit Phantom PDF. This is not working, and I opened a support case . The reason is that foxit has changed the download method for updates. Anyways, I've now downloaded the new version, how can I import it to PMC, so clients could download it? For some reason support has send…
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Question about Release 19.5
Dear Maaret, > Default Block Illegal Sites What does this exactly mean for blocked web content? Sharing the latest blockbuster movies and commercial software crackz over bittorrent site, under-age pornography hubs or jinnhadist tenorism forums? Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.
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Prevent Users from installing certain applications
Is there a way to have Computer Protection RDR prevent users from installing a certain application? Example: Application: Dell vWorkspace File: OEMClient.exe
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Trying to change subscription keys in portal but getting error.
I'm running into "One device has been excluded because it is not supported for this operation" Trying to change our two DC subscription from Computer Protection Premium and RDR > Server Protection Premium and RDR in the portal.
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Easier for enduser to understand - The popup info/box shoud be within a big ? logo and the 'F-Secure
Hi. This is for ewery F-Secure product. Safe, PSB what else.. !!!! As subject... One of my customer ask what this was, and i coud say thats all right.. - The enduser doesen´t know what exactly they have bought, thelogo is missing, and the word 'F-Secure'/logo is missing... I regned that coud be more understanding for…
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F-Secure Computer Protection MacOS - scanning exclusions
Hi, I'm running into problems on my MacOS laptop that are related to F-Secure Computer Protection installation: After installing F-Secure Computer Protection (version installed: 17.5 (20488)) I have noticed significant performance loss especially when running virtual machines in VMware Fusion. I have tried to apply this…
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Software updater restart notifications
Even though we have restart notifications turned off, the end users are still getting continuous prompts to restart.
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Please make F-Secure Server Security 14.10 smarter!
Dear F-Secure, Please make sure to release a bugfixed version of the F-Secure Security 14 for Windows Server product. It should have a "smarter" install kit, which senses the presence of F-Secure Policy Manager on the server and automatically makes sure the nertwork ports used by FSPM Server are NOT blocked by uncustomized…
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Computer Protection Premium blocking Windows feature update.
My computer was installing Feature update to Windows 10, version 1903 today and after restarting started rolling everything back. I later found from the Computer Protection event history that it had blocked the SetupHost.exe under C:\$WINDOWS.~BT\Sources. Reason: Ransomeware:AccessControl. How do I avoid this problem?
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Software updater "Could not install update"
Trying to update notepad++ company wide. I'm getting "Could Not install update" status message. Where to start troubleshooting? FSCSPr 13.11, PMC 13.12
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massive unistallation tool from PMC
Sometimes upgrading packages in PMC troubles with connections between client and PMC arises. many times troubles with FsUninstallationTool.exe I have solved on clients individually the question is: is it possible to launch a massive FsUninstallationTool.exe from PMC? Thank you. A.Perito
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Disabling F-secure Computer Protection for MAC update notification
Hi, Is it possible to disable the notification to update F-secure in F-secure Computer Protection (PSB) We have centrally managed software updates through Munki and users doesnt have admin rights to install the F-secure update themselves. I mean this notification:
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Self-false alarm in F-Secure PSB "Software Updater" subsystem hits new 32/64-bit versions of Firefox
Dear Sirs, I am seeing the below quoted, curious malware alerts in the F-Secure PSB EMEA "SoP" webportal. I have reported them to F-Secure Virus Lab as cases xxx and xxx and they are asking for samples in response. I find that request bizarre, considering that F-Secure Corp. itself is distributing these files on which the…
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FSCSPr 13.11 How to turn on "notify me when installing updates" for multiple computers
Hi, I'd need to enable "Notify me when installing updates" company wide. Because I'm feeling quite lazy, I'm not going to do this manually for each computer. I've set "Notify about intallation" to 'Yes' in PMC, but it didnt help. Any ideas, how to do this?
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Update 14.10
Unable to update 13.10, 13.11 or 14.02 to 14.10 premium client.
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Re: Windows Firewall
What is the reason for the replacement? F-Secure Firewall works so well, and is easy to configuration. Windows Firewall seems more limited and less flexible
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Software updater - Reboot notifications
Policy Manager 14.10 Client Security Premium 14.0 Settings > Software Updater Show reboot notifications to (workstations): Nobody Show reboot notifications to (Servers): Nobody Even though we have restart notifications turned off, the end users are still getting continuous prompts to restart. Is anyone else experiencing…
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Elements Endpoint Protection / Server Protection Early Access
We now offer the possibility to define some of your endpoints as part of a early access group through the Elements Security Center Portal. Administrators can set in Profiles General Settings | Early access to client software (was: Pilot Client) -toggle on, identifying the computers that will receive our product update in…
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Re: Aquarius updates not being sent out to clients
unfortunately from my point of view F-Secure has made a very wrong decision to have switched Bitdefender's engine to Avira, after February F-Secure is detecting at most 10% of the new threats received. I have used F-Secure for more than 10 years in my corporate network, it was the best AntiVirus in the market so far, but…
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Impossible product registration
I need your support for the resolution 'a problem, I'm trying to deploy the solution F-secure but I have trouble registering my product despite the fact that proxy is well configured and https traffic is allowed in the par -fire and proxy credentials are specified in C: \ Program Files (x86) \ F-Secure \ Management Server…
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Problem updating versions previous to F-Secure Client Security Premium to 14.02
Problem updating versions previous to F-Secure Client Security Premium to 14.02 When I click on the upgrade button, I get message "Choose installation package" without any possibility to make a choice. I use Policy Manager 14.10.88509
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Scheduling scan and report
Hello, I have the F-Secure portal, i able all my clients on it. I programmed a scan for all my customers, but i wanted to know if it's possible to generate a report after this scan. I receive an email when a file is blocked by f-secure but after a scan i don't know if the antivirus has been launched or there is an…
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Clients doesn't connect to the Policy Manager anymore
Hello, my Clients (Client Security 14.02 and Server Security 14.00) can't connect to Policy Manager anymore (Version 14.10) since some days. That means, that no client doesn't get any Policy, update or installation. The update protocol of all clients shows the error code 201 (timeout) 2019-06-04 09:28:19.546 [122c.1494] I:…
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Question about features on PM
Hi F-Secure team ! i have some questions below would like to check with you, pls help 1. About device control - Can we config the scan mode (quick scan or full scan) depend on the size of USB ? for example, if the USB lower than 8Gb, the scan mode is quick scan, but if it has >8Gb the scan mode full scan will be use? 2.…
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How agent selects a SRS when he get multiple primay server?
Hello, Sorry for my english I ask you to figure out the selection by an agent of several servers SRS when he get multiple primay server From this place "F-Secure Offload Analyzer Agent> Settings> Connection" ("Primary Servers" and "Backup Servers"), we can specify mulitple IP On the other hand, how is an agent selected on…
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Quarantine in Linux Security
Hello, I recently installed Linux security 11.10 and discovered there's no quarantine feature, while other products of the Business Suite have it. Does an alternative feature exist for the Linux clients? I see a 'Rename' action for infected files, but it's pretty different since we can't set quarantine policy, which is…
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Windows 10 1703 update failes via Software Updater
Hi, Some Windows 10 1703 unable to install the latest MS update via Computer Protection Software updater, those failes. Any help?
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Cloning image
We have F-Secure installed on our master image and before we upload the clone image we run: "C:\Program Files (x86)\F-Secure\Client Security\BusinessSuite\resetuid.exe" RESETUID RANDOMGUID On version 14.02 However when we pull down the image they clients do not check into the policy manager again, we have left this for a…