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FS Server security slowing down/preventing windows update
Hi, as long as I remember, I've had problems with F-secure products and windows updates (10+ years). For now example, I'm trying to update 2020-01 Cumulative for Win Server 2016 and it's been sitting in 0% for couple of hours while fssm32 hogs up all the CPU. Is there ever going to be any change on this by F-secure? (maybe…
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Update (fsaua) doesn't work on my Linux servers
Hi, On my Linux Ubuntu 14.04.5 LTS (yes, it's old and no longer maintained, but it is the system required by one of our provider - shame on these guys!). There are information about versions: - Ubuntu 14.04.5 LTS - F-Secure Linux Security 11.10 build 68 - F-Secure Firewall Daemon 11.10 build 68 - F-Secure Integrity Checker…
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Cannot install F-Secure Email and Server Security on Email-gateway in the DMZ
Hello, I successfully installed F-Secure Email and Server Security 14.00 on all our Mailbox Server Win2016 from the PM Version 14.30. When i try to install it on our Email-gateway in the DMZ I get the Error: Installation failed. MSI error code is 1603. On the Email-gateway i see the Service F-Secure Launcher, all looks…
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host names replaced by unique ID
hi, In our PM, a large number of hosts are showing up with their unique ID (56314-4433-11e5-bfb4-97xxxxxxx) instead of their hostname. Is there an easy way to fix this? thanks, Kris
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Linux Security 64 memory usage
We upgraded to Linux Security 64 and notice a high memory usage. Each server has 11 big processes(/opt/f-secure/baseguard/bin/fsicapd) consuming from 600Mb to 1.5Gb memory. Is there a way to control these processes?
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How to remove "trojan.tr/patched.ren.gen7"?
Our colleague removed a message: the object could not be cleaned. When we clicked details, it shown trojan.tr/patched.ren.gen7 in infection & the action is failed. Please let us know how to remove it. And this is not the first time received this message. Thanks.
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Windows 10 v1903 Failed to Install Error
While installing the latest Windows 10 May 21, 2019 update version 1903 I am getting the error message failed to install. The Windows 10 v1903 freezes while installing, I run the update troubleshooter but this won’t worked for me can anyone know install the latest May 2019 version 1903 update in Windows 10.
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Exceptions for Windows Server 2019 Cluster / Hyper-V Host and SQL Server 2019
Hello community, does F-Secure PSB automatically set exceptions for a Windows Server 2019 cluster / Hyper-V host and SQL Server 2019? Or do you have to add the exceptions suggested by Microsoft manually? https://support.microsoft.com/en-us/help/3105657/recommended-antivirus-exclusions-for-hyper-v-hosts…
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Code:256#012FATAL: Failed to get configuration
I would like to know the meaning of "Something wrong in initializing backend. Code:256#012FATAL: Failed to get configuration" This an extract of my shell script: quisuisje=$(whoami); /usr/bin/logger -t Antivirus "Je suis : ${quisuisje}" ; /usr/bin/logger -t Antivirus "Verification antivirus du média DVDROM" ;…
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[FSLS] How to change keycode in cmdline or through webui (standalone)
Hello, I haven't found any information about how to change license key on a standalone installation already registered. I must change the license key, but I don't want to uninstall / reinstall to put keycode in parameter. Not really user friendly... Is there a method to change it in commandline ? Thank you in advance for…
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Software updater: Missing .Net 4.8 for Windows 10 1607
Hello, In software updater I can't find .Net Framework 4.8 for Windows 10 1607 (KB4486129) With Regards Dušan Pirc
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PBS & Citrix PVS (Golden Image & Portal)
Since there is nothing mentioned @ the Forum about this I put what I've found together with the question. First for golden images this link will be helpfull :https://help.f-secure.com/product.html#business/psb-portal/latest/en/task_764A7058CC4841F4A0CC222EBF917317-psb-portal-latest-en But then we have the clones in the…
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Server Security Premium 14.10 - Browsing Protection misconfigured
Hello, We have 3 servers running Server Security Premium 14.10 and applying the same domain policy. This domain policy disabled the Web Protection module but one of these servers doesn't respect the domain policy and keep the Web Protection Module enabled. How can i troubleshoot this problem ?
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Change target directory for installation
Hello communiy, we use for our branch offices the PSBInstaller-PSB1.exe file. Is there a possibility to change the directory of the installation? In general the installer put all files to c:\program files (x86) ... We need to change these path to d:\ ... I tried to use the msi-file with the variable 'targetdir' or…
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HEUR/APC detected when compile application
Helo Guys, i recently wrote some application in c#. While compiling the application the F-Secure, the application was detected as HEUR/APC. After some test, i found out if i didn't handle the input arguments as variable in the code, F-Secure will detect it. I am wonder how and why is was detected as HEUR/APC? Thanks guys!
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F-Secure Quarantine Management
Hello, When a file is put it quarantine it will appear in the Quarantine managent in PM. Is it possible to safely extract this file via f-secure? This can be usefull for a file that is perhaps a false positive so i can upload it to F-secure for analysis. Kind regards.
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F-Secure Reseller related Question
Hi. i was checking the Locator | F-Secure webste (https://www.f-secure.com/en/business/partners/locator) and in the country list there is no name of Iran so is that mean F-Secure do not business with Iran due to U.S sanctions as well? cause we have a company calling itself F-Secure AUTHORIZED Reseller. also if you can't…
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F-Secure 14 does not use Engine Aquarius?
F-Secure 14 does not use Aquarius Engine, I am having a lot of problems with new threats, practically no new threats are being detected in version 14.22, mainly the .msi and .lnk threats I looked in the update history, it is not even listed, is it possible to enable it? In dbtracker it appears only for Server 12…
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F-secure 14.10 can't to download file
Dear All, I have installed the F-secure software on Windows 10. And they can connect to the server, but the client can't to download the security patch file from server. Some of computers have occurred this issue. Anyone know to help me fix the issue? Thanks.
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Client Security Premium 14.22 and install Windows 10 Pro 1909 update
I would like to upload the package to install the Windows 10 1909 update through the Software Updater functionality, but the link in the Manual Downloads section of the Policy Manager doesn't contain a package to be download Where can I find the package to be uploaded in the Policy Manager ?
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Blocked program install
I blocked a program install. How do I change the setting so I CAN install this program?
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Can I monitor F-Secure Linux 64 with snmp?
Is it possible to monitor with snmp, i found all MIB's/oid's, but don't get any results.
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Policy Manager 14 Firewall
Hello, Im configuring a firewall profile for my endpoint clients (v14.10). I know that there is no order anymore in this firewall version, so 1 is not validated before 2. ( what strange is for firewall rules). I read somewhere that if u have a rule that allows something specific and u have a general rule that blocks…
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the security center has not recorded an antivirus product
When I run a performance check I find this error, should I be concern? I have the latest install of f-secure on my 2012 server and it is all up to date. Thanks for input you may have! JimBow
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difference version computer protection
what is the difference between computer protection version 19.9 and version 20.1
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F-Secure does not detect new .msi threats
After switching the Bitdefender engine to Avira, F-Secure hardly detects any new threats in .msi. Every day I submit all threats to F-Secure to create the vaccine, but it is becoming unfeasible to submit the samples, as the attackers probably only change the hash of the file and it is enough to pass through F-Secure. You…
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Some hosts' IPs are not shown in PM
The IP of some hosts is not shown in the PM. This is strange for only some hosts. In the impression, the old version of PM can use scheduled scanning, task type: generic method, Ability for endpoints to report all information in host properties. Can someone provide it?
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web-reporting configuration issues
I have two requests: 1. We want to change or We can choose when to send the scheduled report, such as attachments., or see attachments sshot-40.png. 2. We need statistical reports for time intervals. E.g : Send the monthly report on April 1, The content of the report should be data from March 1st to March 31st or list all…
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Can i get new policies to isolated cworkstations and how?
Can I import new policy (PM is latest version) manually to isolated workstations (windows 10, client security premium 14.22)? This is because of corona situation, of course. I need to get the isolated workstations to start updating windows updates with software updater, since they are not in contact with our AD and WSUS.
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Business suite clients temporary without domain connection?
Hi, Is it correct that with business suite clients automatic updates can be downloaded only from policy manager server, proxy or neigbourcast? We have a situation when few of our normally network connected laptops should be temporary used without domain connection because of Covid-19. What happens to virus protection?…