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real time scanning problem version 14.0 (30708)
Hello there, newbe here but using F-secure client already since years. After installing MAC OS Big sure i get the notice that my macbook is not secure because there is a problem with real time scanning version 14.0 (30708). What do i have to do to fix it? GRts and thw in advance. Ronn
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PSB Software Updater Open Office 4.1.7 do not update
Hello F-Secure Updater unable install Important update for Open Office 4.1.7, it stuck on error message "Failed to validate downloaded file" F-Secure Computer Protection Version is 20.6 Is it a known issue?
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REST API get/post/put in F-Secure Policy Manager 15.0x?
Hi, I am wondering if someone knows if there is any way of using the API with POST/PUT data to FSPMS 15.0x? I am looking for a way to push urls to the webbrowser protection. For example when we get ioc that a phishing try is in the wild in our org. It would be great if it was possible to do that programmaticaly so that not…
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How to debug dataguard blocking svchost.exe
Hi Couple of Windows 10 computers running psb are sending me blocking messages about svchost.exe every other week. Is there a log where I can check what exactly causes this block? AV Alert that I get: F-Secure Protection Service for Business has identified the following security incidents:…
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Log Client Security Premium
Hi, where are the logs of sites blocked in version 15 located? Thank you
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more info regard dns query is blocked
Hello, Where can I found more info regard dns query is blocked from network filter alerts I saw in Policy Manager ? i would like to know reason why is request blocked. Thank you Kind regards Nenad
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aua log files rotation
Hello, Server Security Premium 14.10 - Can anyone explain how aua log files are rotate ? I have found them in c:\ProgramData\F-Secure\Log\AUA\ aua.log aua1.log aua2.log Are they rotate every week, or when log file fill up to some size or some other rule is in place ? Thank you Kind regards Nenad
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How to upgrade existing licence from PSB Computer Protection to Premium licence.
I have client with PSB Computer Protection and I would like to upgade them to Premium licence. Do you have a solution for this situation od we have to wait till the current licences get expired. Thanks in advance
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Connect to PSB API with Powershell
I just got access to an API key and would like to pull some data from the PSB portal and compare with AD. Sadly I cannot figure out how to connect via Powershell. Found this: https://community.f-secure.com/en/discussion/91901/conncet-to-api-via-powershell where it seemed to be solved but the solutions isn't shown in the…
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How to install and configure F-secure PSB, Partner Managed Remote Desktop Protection
Hello all, please I need some assistance with PSB Remote Desktop Protection installation and configuration. After installing PSB Server Security, I didn't found where it can be accesed and configured Remote Desktop Protection. Thanks
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usb armory，Secondary development
Our company intends to purchase usb armory. But now we have a problem. We intend to use usb armory as a trusted computing module to verify the trustworthiness of computers and certain programs. Therefore, whether usb armory supports secondary development and whether the secondary development is convenient is very important…
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Overall protection "waiting for connection"
Since 2 days ago some devices (PCs) are with a blue mark in Overall protection saying "Waiting for connection". Further, when your see The protection Status in the seccion Computer Protection is Not Available; Automatic updates Unkown; Device control, Dataguard (Premium) and Application Control (Premium saying Waiting. I…
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Portal showing Critical security updates missing when there are none
My PSB portal is mostly red today and most devices seem to miss critical updates. However when clicking open the device details there are no critical updates to install. What causes this?
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F-Secure Ultralight Hoster
We use a web application called HubTran and we have 2 users that it will not load images unless the F-Secure Ultralight Hoster service is disabled. We have other users that don't have this issue. I updated the F-Secure agent to 14.22 but that didn't fix the issue.
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Exception from blocking usb rules
I'm using a software called cardpresso. It uses a usb dongle for the product's licence, in order for the software to work. The problem is that, I would also like to block all usb drivers access to that pc. Is there a way to block usb access , but have an exception for that software?
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Installing Computer Protection to Mac (Catalina)
Hi! Client has Mac computers. Installing went fine but one computer won't prompt the Accept button on System Preferences -> Security and privacy -> General tab. After installing Computer protection won't work properly. Any ideas?
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Blocking USB memory storage
Hi all, i know that is possible on PolicyManager to control USB devices, but i was thinking is it possible to denny acces to some USB devices. Here is the example: USB memory not encrypted - can not be allowed, and can not be accesed USB memory encrypted - can be accesed on Client computers Is this possible?
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Feedback for new "Unprotected devices" feature
Hi, we are just rolling out a new "Unprotected devices" feature for piloting in all EMEA portals. This feature allows you to scan your Active directory domains for devices that do not have any PSB product installed and might be unprotected. It works by using existing PSB clients with Windows Computer or Server Protection…
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PM Server address- guts2.sp.f-secure.com
Hi, We are running FSPM in isolated network environment. Generally, FSCS installed on clients shows the name of our FSPM server on PM server address. But after upgrading to face 14.02, we have observed sudden increase in number of clients with issue, which starts showing guts2.sp.f-secure.com as LM server address and stops…
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PSB Server security installation failed
Hey all, i have just received a new purchased PSB certificate and when trying to install the server security into my existing Windows Server 2012 R2 i get an error as attached on this case: Can anyone suggest me what is happening and help? Thanks
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Policy Manager 15.01 no Scanning reports
After Police manager upgrade, there are no Scheduled scan reports for all but one computer. There is a report on the computers about the completed scan. Does anyone have a suggestion on how to solve it?
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What to do incase it returns error: something went wrong
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Workstation Security and Server Security have reached their end of life
Workstation Security has reached end of life in March 2019 and replaced by Computer Protection. Server Security has reached end of life in February 2020 and replaced by Server Protection. At the end of the third quarter of 2020, our old back-end services that support the Workstation Security and Server Security products…
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Ransomware: AccessControl message
Hi F-Secure How to can create a exception for one app detected as Ransomware: AccessControl buy this is safe? From the PSB Console don' is possible, this display this info: Attention: DataGuard Action: Blocked But any info about how to can unblock these action or detection. BR Linck Tello Flores
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Policybased install CS 15.00 disturbes users
I did an policy based ugrade install from 14.22 to 15.00. I noticed on several Win 7 and Win 10 desktops, that during install it opens Windows Explorer. One of my users also reported, that it blinked her display as if I would have connected her PC via VNC. One hour after I distibuted policies, she called me and asked if…
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Old scheduled web reports?
I've been receiving HTML-reports weekly from my Policy Manager via email. If I remember correct, I scheduled those already years ago into Web Reporting. Now I tried first time this new PMC 15.01 Web Reporting and I'm surpised that "Schedules" list is empty, but I'm still receiving those old reports. Is the old web…
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Updated script/instructions to uninstall F-Secure using Group Policy or Powershell?
I have seen older threads explaining how to remove the software using GPO/Powershell but none seem to work for me. My goal is to uninstall F-Secure Computer Protection (v 20.4) from the computers in our domain. Any help would be appreciated.
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Why was Grouped by Vendor updates removed?
If you don't put it back, I'll have to end my partnership with F-Secure.
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Disable firewall in client security for Mac (v14)
How can we disable/uninstall/rid off the firewall component in client security for Mac? We don't want to use f-secure's firewall at all. In policy manager the mac client is discovered and communicates well with the policy manager. We disabled the firewall in pm (Settings/Mac/General), and distributed the policy but the…
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Cannot launch Policy Manager Console after updating to v15
I cannot launch Policy Manager Console after upgrading it to v15. After login entry get weird error in error log: "...IllegalArgumentException: Unterminated quote". Full Administartor.error.log entry can be viewed in pastebin. I was upgrading the console to update clients to v15. v14 console was telling that I need v15 to…