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Where can I see collected Bitlocker keys in PSB ?
Hello, I can enable key collect in profiles but cannot find where to consult it. Thanks.
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Blank F-Secure Email and Server Security 15 Web Console after upgrading from 12 version
Hi, I've upgraded our installation (v12) to 15 version. After completing setup - web console is shown totally blank (checked in IE and Firefox) - without any error (except cert notification). During initial setup after installation, I set F-Secure to use server cert, but now I've created self-signed cert (Login to F-Secure…
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IIS performance
We have installed F-secure in one of our IIS Server (windows server 2019)and it becomes slow, Please let us know is there any method to optimize the performance.
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Getting ERROR 577 starting F-Secure Ultralight Services
From nowhere one computer in my network does not start F-Secure propely anymore and constantly asks for a system restart. Three services, F-Secure Ultralight Network Hoster, F-Secure Ultralight Hoster and F-Secure Ultralight Protected Hosted, won't start. When I try to force I get the message "Error 577: Windows cannot…
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Notifications about new versions?
Hi all, Has anyone found a way to get notifications when there are new versions? It says on the download page "Subscribe to our product bulletin board to receive product updates and announcements." (Above the Product Bulletin link) But I can find no way to subscribe to anything on the bulletin board, or even save a view…
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Where is support team?
Hi guys. I opened a case in F-Secure support about 2 weeks ago. But they didn't have any reply. Where are them?
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Samples of scan reports and documentation
Hi there, I noticed that the on-demand scan records which were located at directory C:/Program%20Files%20(x86)/F-Secure/Anti-Virus/FSAV_REP.HTM are now moved to ...AppData\Local\F-Secure\AntiVirus\ScanningReports and also their format is changed. Do you have any documentation for the scan reports? What are the changes…
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Problems printing Computer Protection
After installing F-Secure Computer Protection Premium 21.5 the networkprinter does everything with an enormous delay. It seems that every printingjob is scanned en it takes about 35 seconds for the printer to do something or show a message "offline printer". Only after removing the software is will work fine again.
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Protecting Exchange Server i dont get it
Hello, i'm new to F-Secure and i'm searching my way through the F-Secure Language. I opended a Ticket but i don't have the feeling beeing understand or i do not understand. I'd like to protect a Exchangeserver. What is the current Product for that. Ive been told that if i was using "E-Mail- and Server Security " and like…
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Can somebody explain the Software Update philosphy ?
Hi, I don't understand how the Software Updater is supposed to be working (in fact for the moment it doesn't really work). If I activate automatic updates, let's say for critical updates, then it will install all critical patches, right ? Then what's the point in including anything in the "Include software for automatic…
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PSB portal shows old data on some clients, how to force update the data?
Some Server Protection Premium clients are shown as "critical" because portal shows that client has "very old" malware definitions. When I check the server, everything is up to date and fine. But that data is not refreshed in PSB portal. In PSB portal some computer protection clients are shown to have version 20.1 but in…
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Firewall allow rule with server name (name syntax)
I have rule named "IT-ylläpito" and there I have a list of IP-subnets and a FQDN-server name. All written exactly in such syntax as the guide text at bottom of windows instructs. But still, I get these alerts from several clients. And the strangest thing is that, not all clients are alerting, but only some of them. How…
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feature request for Software updater on Server Protection
Hi. I miss a possibility to set the software updater in report only mode. I had some problems where manual updates were pushed to servers with a mistake and resulted in breakdown. I would like to have the reports but also prevent manual updates to some servers. Regards Carsten
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Updating F-Secure Policy Manager from 15.11 to 15.20 results in fspms.service failing to start.
Hello, We run F-Secure Policy Manager 15.11 on Ubuntu 20.04.2 LTS. We updated to version 15.20 but now the fspms.service fails to start. We see the following error message in journalctl: mai 17 16:36:33 server1 fspms[3981]: * Starting F-Secure Policy Manager Server mai 17 16:36:33 server1 su[4909]: (to fspms) root on none…
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Error upgrading to Policy Manager Server 15.20
After upgrading to 15.20 from 15.11, the server service does not start. Below is a screenshot from the console. [root@fspm-srv tmp]# rpm -U fspm-srvs-15.20.95099-1.x86_64.rpm Stopping fspm-srvs (via systemctl): [ OK ] ******************************************************************************** * F-Secure Policy Manager…
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Installation in Docker container
I'd like to use F-Secure Linux Security inside Ubuntu 20.04 docker container. Managed to get past the missing systemctl by using a slightly customized docker-systemctl-replacement, because of ExecStart=@ ... Now i am stuck at this output: Selecting previously unselected package f-secure-linuxsecurity. (Reading database ...…
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Nes server PolicyManager 15.20 agents clean migration
Hello guys, I have a question, regartding PMS and ClientSecurity 15.20. Is there a way to cleanly migrate ClientSecurtiy 15.xx to a new pms 15.20 without h2db backup / import? I can remember in earlier versions one had to remove the admin.pub on the client. Nowadays I cannot find this file anymore. Thankyou for all…
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Software updater try to install not unneded security updates for several days
Hello, We have here a Windows AD with a Server 2016 and Windows 8.1 clients with MS Ofiice 2013. For security we have a Windows 2012 server with policy manager 15.11.94088 and F-Secure 15.11 premium clients. A WSUS for Microsoft updates is also there. Since severeal days F-Secure try to install MS office updates:…
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block unsafe query setting cause DNS query to local intranet DNS zone 3 seconds delay on response
Hello, from 2021/05/05 we can see that our servers with Server Security Premium 14.10 have delay of approx 3 seconds (2,8) for DNS query / response for A record in local intranet zone (local DNS server is authoritative for that zone). It happens on servers which do not have internet connection. This delay in response cause…
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Web content control - category block not working
Hi there, we are using F-Secure Client Security with Policy Manager. When I activate web content scanning with category block all categories are ignored. Only directly entered websites are blocked. Has anybody a suggestions what I'm doing wrong? Thanks in advance. Regards
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Is there a place to see the URL that was blocked by content filter, or any filter?
Security events don't show the URL that was blocked. Where can I see what websites users are attempting to access, so I can allow a site, question why it's needed, or discuss why the site is inappropriate?
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F-secure notification about trojan file
Hello, We have been getting F-Secure deletion notification for ReaderDCManifest3.msi from the Adobe ARM folder. Anyone had same issue? Can anyone tell me if this is a legitimate file? F-Secure Protection Service for Business has identified the following security incidents: Time|Account|Host|Infection|Action|Type|Infected…
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How can i detect if Browsing Protection by F-Secure is ENABLED by registry or by file?
Hello! i am writing a script to read the settings, if user had deactivated the setting. The only thing i found is the regystrykey "Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\PreferenceMACs\Default\extensions.settings\jmjjnhpacphpjmnnlnccpfmhkcloaade" On my PC it has following values:…
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F-Secure browing protection extension
At our company we have enabled the F-Secure browing protetion extension through GPO for Microsoft Edge chromium. For most of the users the extension is silently installed. But some users receive a pop-up that the extension is installed and can choose between the options Enable extension or remove extension. Can anyone help…
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Installation with grouppolicy's of F-Secure Protection Service for Business gives error
We currently facing a error by installing F-Secure Protection Service for Business we have followed the knowledge base articles but we are getting errors. Currently we are using Symantec Endpoint Manager and we tried to deinstall this product with the removal tool of F-Secure . The Group policy for this looks like: The…
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F-Secure Proxy for Software Updater won't work
Hi there, while it was quite easy to make the F-Secure Proxy work for antivirus updates, I cannot make it work for Software Updates. I cannot find a good "how-to" on the documentation. I'm on a AD domain, with the F-Secure proxy installed on a server. I've tried to import the proxy certificate to my clients machines (and…
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Installation failure on CentOS 8
Hello, I want to install the server protection on a Linux server running under CentOS 8. But I get the following error when trying to install the product: # /opt/f-secure/linuxsecurity/bin/activate --psb --subscription-key XXXX-XXXX-XXXX-XXXX-XXXX Installing F-Secure Linux Security... Installing F-Secure BaseGuard...…
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Linux Protection compatibility with Postfix/Mailscanner on CentOS
Hello, I have a mail server running on a centos machine with postfix/mailscanner and f-secure as an antivirus engine. Up until now i had no problems using Linux Security product from f-secure ver 11.10 and emails get scanned for viruses and other malicious code. Yesterday I upgraded f-secure to Linux Protection as linux…
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Vulnerabilities (CVE-2021-26855, CVE-2021-26857, CVE-2021-26858, and CVE-2021-27065)
Afternoon all, When can we expect to have patches released and available to be pushed out for the above CVE's? Thanks, Liam
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Chiavi Prodotti F-Secure Client Security
Goodmorning everyone. I have installed the new F-Secure Policy Manager 15 and applied the customer license key, but I cannot understand where to apply the keys of the client .jar packages that I have already imported that have a format XXXX-XXXX-XXXX-XXXX-XXXX Thanks for support.