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Why is there a Real-time scanning disabled alert and how to fix it?
I have a computer showing an alert "Real-time scanning is disabled". Real-time scanning is mandatory in profile and cannot be turned off by users. What can be causing this and how do I fix it?
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Usb flash not unblocked
Hello to all, I am new here and I want to ask a question relating to the Policy Manager that we are using here in our company. We have deployed F-Secure 15.11.94088 on Linux Ubuntu 20.04 and we are trying to set device blocking policy for usb flash. For now I am experimenting with this feature. I Tried to set blocking on…
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Security cloud connectivity
On the dashboard one PC has this message: Security cloud connectivity Unstable htt ps://psb-emea.doorman.fsapi.com/doorman/v1/tokens (without the space after htt) What does it mean and what can I do about it?
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Allow applications that DeepGuard has blocked to run through PSB portal
Is there an easy way to allow application that has been blocked to run from the PSB portal? In this case it is a false alarm as can be seen below:
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F-Secure Elements Endpoint Protection / Partner Managed / Computer Protection: Device Details?
Hi Community! Is there any documentation available for the "Device Details" info in F-Secure EEP (Computer Protection) portal's Devices view? * Why do some devices show this info, and some don't? * Why doesn't the "Export all computers report (CSV)" not include this info? It's a really nifty feature, and I'd be happy to…
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Overall protection has no status when installing f-secure from Terminal on MAC
Following the guide linked under and status shows services. Installing in GUI is a workaround that works. But would be nice to install from terminal. sudo installer -pkg /path/to/pkg -target / works fine Looks like services are running! $ sudo launchctl list | grep f-secure Password: 58505 0 com.f-secure.orspclient 61735 0…
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Clients from evaluation period can't connect to EDR portal
Hi, we switched from an evaluation license to a full subscription of EDR. However, some clients from our evaluation phase can't connect to the EDR portal, because they are apparently still registered with the old license. This article describes my problem exactly: But the link with the hotfix is expired :( Can you please…
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USB disc not automatically scanned when inserted into PC
Hi, We have F-Secure client security 15 on PC's and when I insert a USB key or disc, the USB media is not automatically scanned. I have to the scan it manually. Is there a way that allows , as soon as I insert the media, to automatically scan the media ? (I didn't find the option under Policy Manager and on the PC, I've…
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Good practices with SQL Servers
Hello, What are Fsecure's recommendations for setting up Fsecures profiles for Microsoft SQL Servers. Do you have any recommendations in terms of Policy for the analysis? Thank you for your answers.
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Notification about F-Secure system extension not allowed on Mac
Since the latest update to F-Secure Elements EPP for Computers a new system extension is needed: Yet the portal shows that everything is great and green. Why is this extension needed if it's absence is not shown in the portal? Is there a way to get a notification about this so I would know to allow it? Can you add…
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RDR Product Feedback and Bug Reports?
Please post your F-Secure Rapid Detection & Response (RDR) product feedback and improvement ideas here (by replying to this post) for product management team to review and other partners to comment as well. For bug reports please use the official support reporting form by picking from the Product Details field "Corporate…
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Policy Manager not receiving updates from the internet "connection refused" / guts2.sp.f-secure.com
We set up FSPM 15.20 recently, in a partly non-internet environment. I configured it to isolated mode and imported the updates.zip from another machine connected to the internet according to the documentation. this worked fine. whenever i imported a new batch of updates they were distributed amongst the clients by the pm.…
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Problem with Policy Manager
Hi, I had problems with the server where F-Secure Policy Manager was installed. today i have installed policy manager 15.20 on another server. Within fspm I have configured AD using ldap and therefore I have all clients unmanaged. I tried to install F-Secure on two clients but both still remain in the unmanaged menu. What…
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WithSecure Elements Connector
Elements Connector is an on-premise product that may serve two purposes: Optimizes traffic between managed endpoints in your environment and WithSecure services by caching Software Updater and malware definition updates. That is the heaviest type of external traffic consumed by WithSecure endpoints caching that can…
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F-Secure Win10 feature update
Hi Is it possible with F-Secure to install W10 feature updates? Like to upgrade W10 to the next version? Thanks! Br, Di
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How can a user enable the F-Secure browser extension on Microsoft Edge?
How can a user enable the F-Secure browser extension on Microsoft Edge?
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This rule blocks F-Secure services
Hi, we are currently planning to switch to F-Secure Client Security 15 and have created 2 firewall profiles with corresponding rules. The selection of the profile is done by the detection of our DNS servers in the internal company network. If a DNS server is found, then everything is allowed. If no DNS is found, then the…
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macOS 11.3 battery preferences inaccessible
Hi, F-Secure Computer Protection 17.10 interferes with something in the battery settings on macOS 11.3, causing all the options to be greyed out. Apple support suggests uninstalling F-Secure. Is there a plan to fix this on your end?
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Is there plans to sign the packages and provide repository hosting ?
My use-case requires RPM packages for FSPM but this probably applies to other packaging formats and tools: 1 - The most pressing to me: do you plan to add RPM signing in the future (or packages in general) ? Most systems do not allow unsigned packages install as a rule and signing the packages in-house is a bit moronic as…
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Asking about Configuring scheduled scanning
Hello I want to configure a scheduled scan of workstations the description is here https://help.f-secure.com/product.html#business/policy-manager/15.20/en/task_864E9EA00EF44D618F79E70896D0C8B4-15.20-en but there is no information about what can be entered in the "Task Type Specific Parameters" field. "Scan local disks":…
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Reboot computers using F-Secure (Automated tasks)
Hello Pls we planne to reboot all computers in our network using F-Secure (Automated tasks) all sundays at 4h am In the profil, in automated tasks list, how can i change parameters addind a new task ? Thks for help
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create Firewall Rule that allow print to any IP printers
Hi, In Policy Manager 15.20, how do I create a Firewall rule that only allow Windows client to print to any IP printer? Appreciate the help, Douglas
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Client silent upgrade?
Hi all! Please provide info on how to upgrade Clients but silently through the F-Secure Policy Manager Console. Thanks!
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CVE-2021-30858 and CVE-2021-30860?
Can F-secure EEP protect Apple device(iPad, macOS, iPhone) from CVE-2021-30858 and CVE-2021-30860?
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Follow-up: Software Update Statistics
Sorry, I clicked the "Accepted Answer" too soon earlier. There's a larger question about the statistics that appear on the EPP dashboard. For example, right now for one organization I see 136 computers listed for "Protection status" (left hand radial graph) but only 112 systems listed for "Software update status" (right…
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F-Secure Policy Manager slows down the printing of documents
Hi all, since one week, my server Windows RDS (! connect to him via remote desktop) has a problem with document printing: the most serious is when I print pdf, but similar events occur when I try to print with Word, Excel and other apps. I noticed that when I click on the print menu, F-Secure starts with the process called…
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MIBs to translate oid's in policy exports?
Hi, We are looking at a simple way to document our policys and reasons to make exceptions. So the policy export seemed like a good template to script trou and insert in documentation. But for that to work, I need to get the oid's to text to translate into documentation language :) Anyone know where those MIB's is, or if…
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Protection for CVE-2021-40444
I would like to know the moment F-Secure Elements Endpoint Protection and Client Security has protection for CVE-2021-40444. Recommended registry changes have been set up using GPO, but it takes time and needs workstation reboot.Since F-Secure is installedhe default MS Defender is disabled, defender has protection for this.
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Whitelist with F-Secure Linux Security 64
Does anyone know if you can create a whitelist within F-Secure Linux Security 64? And if its possible, how? Thanks!
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Citrix Golden Image
how to install F-Secure EPP in Citrix server, which is also having Golden Image