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Way to Set Sort Order of Devices, Etc?
Hello again, Is there a way to set the sort order that will be used when listing devices by name, such as under the main "Devices" table? We have device names in English and Japanese, and while the English names are listed alphabetically, Japanese names seem to appear at random, or at least, not at all what you'd expect…
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Error during installion of f-secure-mdr-1.0.23-1.x86_64 in Linux machine
Hi, why do i get the above error during installion of f-secure-mdr-1.0.23-1.x86_64 in Linux machine
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How to Interpret Software Update Statistics?
Hello, I've just started using EPP here and am confused by the various statistics that appear regarding software updates. For example, right now the EPP dashboard shows 112 devices in the graph with 93% up-to-date. The data below shows 5 missing critical security updates, 2 with real-time scanning turned off, 3 missing…
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Can non domain joined Mac clients connect to the Policy Manager?
In the past we have had many non domain joined Windows clients that were unable to contact our Policy Manager server so they have to reach out to the web to get virus definitions. We were wondering if Mac clients work the same way?
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Bug-report: Full disk access warning in macOS Big Sur
When running F-Secure Computer Protection on macOS Big Sur 11.4 (stable release) or macOS Monetrey beta 3 (developer preview), the status window says it lacks the full disk access permission, even though it has it. Removing and adding the permission doesn’t solve the issue. The status indicator in the menu bar does however…
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Reports
Hello, is there a database of predefined reports or how to create our own reports? Thks
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web-server
Hi. I have my own web-server. email server and 8 domains hosted. Which version of F-secure do I need?
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Policy Manager 15.20/SWUP: "Software updates - Last update is 7 day(s) old"
Hi, Getting back from vacation I'm seeing "Last update is 7 day(s) old" for Software updates in the "Server Events for the last 24H" box in PMC. Anyone got a solution to this? Seems that after v13 you can't force a connection to the update servers so I have no idea about how to troubleshoot except for digging in the…
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USB keys blocked
Hello We hv a problem to open the following USB keys although they are declared in the portal We are using Windows 10 An idea? Thanks
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Updates of the macOS client
Hi, Is the macOS client supposed to update itself automatically? Right now that doesn't seem to happen on any of our devices, only the database updates.
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F-Secure hangs up Mac after sleep mode
Hi, If computer goes to power saving mode and I hit a key to reactivate it, the computer completely hangs in the password login window. I can't type, mouse is not moving, trackpad not responding. Only option is to reboot. The Mac affected have the F-Secure Computer Protection Version 21.2 (38681) and Big Sur 11.4 I have…
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Alimenter ou supprimer les logiciels dans Software Updater
Bonjour Comment fait-on pour supprimer ou ajouter des logiciels à diffuser via Software Updater? Merci
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CVE-2021-34481 - Windows Print Spooler Elevation of Privilege Vulnerability
Does F-Secure Server Security and Client Security protect against the vulnerability CVE-2021-34481 ? Is there a newsletter or similar channel to get such information quickly? Thanks - John!
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US-Cert VU#506989 - Microsoft Windows 10 gives unprivileged user access to SAM, SYSTEM, and SECURITY
Does F-Secure Client Security protect against the vulnerability US-Cert VU#506989 - Microsoft Windows 10 gives unprivileged user access to SAM, SYSTEM, and SECURITY ? Is there a newsletter or similar channel to get such information quickly? Thanks - John!
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The F-secure browser extension has a problem.
I use F-secure Computer Protection, and I also use the Chrome extension. Recently, the page display of Google's search results is sometimes erratic. A large blank space appears as shown in the image below. I think it is an F-secure problem because I checked it by turning it On/Off in my browser with only the F-secure…
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f-secure browser extensions
Hi all! Our security team would like to know how data from the browsers is handled (if sent to f-secure for classification, etc). I search any related article but not found. Could you give me an article or explain how data is recollect? Thank's and best regards!
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Autodiscovery Windows hosts installation question
Is it possible to create a task that will check if the computer found in AD is available on the network and when it appears, will it install a specific version of F-Secure?
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Protection against Print Spooler Remote Code Execution?
Hi! My company is a new customer. Just wondered, do F-secure protect against CVE-2021-34527 - Security Update Guide - Microsoft - Windows Print Spooler Remote Code Execution Vulnerability ? Or do we still need to check our clients?
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F-Secure Elements security center. deepguard
Hi.I trying to find a place in the portal where i can see if deepguard is enabled on servers and Clients. I know i can lock the engine to be enabled in the profile but i some cases i would like to be able to disable it locally. but if that happens i can´t find a place where i can see if it´s disabled. In the portal. under…
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Release Mac Computer Protection version 17.11
Hi all, I like to know when will release the version 17.11 for Mac clients in the business portal. I see now is launched for consumers and in this post indicates ask in here: In our business portal when download the client, the version is 17.10(36471) Thank's and best regards!
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Where can I see collected Bitlocker keys in PSB ?
Hello, I can enable key collect in profiles but cannot find where to consult it. Thanks.
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Blank F-Secure Email and Server Security 15 Web Console after upgrading from 12 version
Hi, I've upgraded our installation (v12) to 15 version. After completing setup - web console is shown totally blank (checked in IE and Firefox) - without any error (except cert notification). During initial setup after installation, I set F-Secure to use server cert, but now I've created self-signed cert (Login to F-Secure…
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IIS performance
We have installed F-secure in one of our IIS Server (windows server 2019)and it becomes slow, Please let us know is there any method to optimize the performance.
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Getting ERROR 577 starting F-Secure Ultralight Services
From nowhere one computer in my network does not start F-Secure propely anymore and constantly asks for a system restart. Three services, F-Secure Ultralight Network Hoster, F-Secure Ultralight Hoster and F-Secure Ultralight Protected Hosted, won't start. When I try to force I get the message "Error 577: Windows cannot…
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Notifications about new versions?
Hi all, Has anyone found a way to get notifications when there are new versions? It says on the download page "Subscribe to our product bulletin board to receive product updates and announcements." (Above the Product Bulletin link) But I can find no way to subscribe to anything on the bulletin board, or even save a view…
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Where is support team?
Hi guys. I opened a case in F-Secure support about 2 weeks ago. But they didn't have any reply. Where are them?
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Samples of scan reports and documentation
Hi there, I noticed that the on-demand scan records which were located at directory C:/Program%20Files%20(x86)/F-Secure/Anti-Virus/FSAV_REP.HTM are now moved to ...AppData\Local\F-Secure\AntiVirus\ScanningReports and also their format is changed. Do you have any documentation for the scan reports? What are the changes…
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Problems printing Computer Protection
After installing F-Secure Computer Protection Premium 21.5 the networkprinter does everything with an enormous delay. It seems that every printingjob is scanned en it takes about 35 seconds for the printer to do something or show a message "offline printer". Only after removing the software is will work fine again.
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Protecting Exchange Server i dont get it
Hello, i'm new to F-Secure and i'm searching my way through the F-Secure Language. I opended a Ticket but i don't have the feeling beeing understand or i do not understand. I'd like to protect a Exchangeserver. What is the current Product for that. Ive been told that if i was using "E-Mail- and Server Security " and like…
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Can somebody explain the Software Update philosphy ?
Hi, I don't understand how the Software Updater is supposed to be working (in fact for the moment it doesn't really work). If I activate automatic updates, let's say for critical updates, then it will install all critical patches, right ? Then what's the point in including anything in the "Include software for automatic…