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F-Secure hangs up Mac after sleep mode
Hi, If computer goes to power saving mode and I hit a key to reactivate it, the computer completely hangs in the password login window. I can't type, mouse is not moving, trackpad not responding. Only option is to reboot. The Mac affected have the F-Secure Computer Protection Version 21.2 (38681) and Big Sur 11.4 I have…
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Alimenter ou supprimer les logiciels dans Software Updater
Bonjour Comment fait-on pour supprimer ou ajouter des logiciels à diffuser via Software Updater? Merci
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CVE-2021-34481 - Windows Print Spooler Elevation of Privilege Vulnerability
Does F-Secure Server Security and Client Security protect against the vulnerability CVE-2021-34481 ? Is there a newsletter or similar channel to get such information quickly? Thanks - John!
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US-Cert VU#506989 - Microsoft Windows 10 gives unprivileged user access to SAM, SYSTEM, and SECURITY
Does F-Secure Client Security protect against the vulnerability US-Cert VU#506989 - Microsoft Windows 10 gives unprivileged user access to SAM, SYSTEM, and SECURITY ? Is there a newsletter or similar channel to get such information quickly? Thanks - John!
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The F-secure browser extension has a problem.
I use F-secure Computer Protection, and I also use the Chrome extension. Recently, the page display of Google's search results is sometimes erratic. A large blank space appears as shown in the image below. I think it is an F-secure problem because I checked it by turning it On/Off in my browser with only the F-secure…
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f-secure browser extensions
Hi all! Our security team would like to know how data from the browsers is handled (if sent to f-secure for classification, etc). I search any related article but not found. Could you give me an article or explain how data is recollect? Thank's and best regards!
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Autodiscovery Windows hosts installation question
Is it possible to create a task that will check if the computer found in AD is available on the network and when it appears, will it install a specific version of F-Secure?
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Protection against Print Spooler Remote Code Execution?
Hi! My company is a new customer. Just wondered, do F-secure protect against CVE-2021-34527 - Security Update Guide - Microsoft - Windows Print Spooler Remote Code Execution Vulnerability ? Or do we still need to check our clients?
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F-Secure Elements security center. deepguard
Hi.I trying to find a place in the portal where i can see if deepguard is enabled on servers and Clients. I know i can lock the engine to be enabled in the profile but i some cases i would like to be able to disable it locally. but if that happens i can´t find a place where i can see if it´s disabled. In the portal. under…
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Release Mac Computer Protection version 17.11
Hi all, I like to know when will release the version 17.11 for Mac clients in the business portal. I see now is launched for consumers and in this post indicates ask in here: In our business portal when download the client, the version is 17.10(36471) Thank's and best regards!
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Where can I see collected Bitlocker keys in PSB ?
Hello, I can enable key collect in profiles but cannot find where to consult it. Thanks.
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Blank F-Secure Email and Server Security 15 Web Console after upgrading from 12 version
Hi, I've upgraded our installation (v12) to 15 version. After completing setup - web console is shown totally blank (checked in IE and Firefox) - without any error (except cert notification). During initial setup after installation, I set F-Secure to use server cert, but now I've created self-signed cert (Login to F-Secure…
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IIS performance
We have installed F-secure in one of our IIS Server (windows server 2019)and it becomes slow, Please let us know is there any method to optimize the performance.
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Getting ERROR 577 starting F-Secure Ultralight Services
From nowhere one computer in my network does not start F-Secure propely anymore and constantly asks for a system restart. Three services, F-Secure Ultralight Network Hoster, F-Secure Ultralight Hoster and F-Secure Ultralight Protected Hosted, won't start. When I try to force I get the message "Error 577: Windows cannot…
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Notifications about new versions?
Hi all, Has anyone found a way to get notifications when there are new versions? It says on the download page "Subscribe to our product bulletin board to receive product updates and announcements." (Above the Product Bulletin link) But I can find no way to subscribe to anything on the bulletin board, or even save a view…
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Where is support team?
Hi guys. I opened a case in F-Secure support about 2 weeks ago. But they didn't have any reply. Where are them?
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Samples of scan reports and documentation
Hi there, I noticed that the on-demand scan records which were located at directory C:/Program%20Files%20(x86)/F-Secure/Anti-Virus/FSAV_REP.HTM are now moved to ...AppData\Local\F-Secure\AntiVirus\ScanningReports and also their format is changed. Do you have any documentation for the scan reports? What are the changes…
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Problems printing Computer Protection
After installing F-Secure Computer Protection Premium 21.5 the networkprinter does everything with an enormous delay. It seems that every printingjob is scanned en it takes about 35 seconds for the printer to do something or show a message "offline printer". Only after removing the software is will work fine again.
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Protecting Exchange Server i dont get it
Hello, i'm new to F-Secure and i'm searching my way through the F-Secure Language. I opended a Ticket but i don't have the feeling beeing understand or i do not understand. I'd like to protect a Exchangeserver. What is the current Product for that. Ive been told that if i was using "E-Mail- and Server Security " and like…
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Can somebody explain the Software Update philosphy ?
Hi, I don't understand how the Software Updater is supposed to be working (in fact for the moment it doesn't really work). If I activate automatic updates, let's say for critical updates, then it will install all critical patches, right ? Then what's the point in including anything in the "Include software for automatic…
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PSB portal shows old data on some clients, how to force update the data?
Some Server Protection Premium clients are shown as "critical" because portal shows that client has "very old" malware definitions. When I check the server, everything is up to date and fine. But that data is not refreshed in PSB portal. In PSB portal some computer protection clients are shown to have version 20.1 but in…
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Firewall allow rule with server name (name syntax)
I have rule named "IT-ylläpito" and there I have a list of IP-subnets and a FQDN-server name. All written exactly in such syntax as the guide text at bottom of windows instructs. But still, I get these alerts from several clients. And the strangest thing is that, not all clients are alerting, but only some of them. How…
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feature request for Software updater on Server Protection
Hi. I miss a possibility to set the software updater in report only mode. I had some problems where manual updates were pushed to servers with a mistake and resulted in breakdown. I would like to have the reports but also prevent manual updates to some servers. Regards Carsten
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Updating F-Secure Policy Manager from 15.11 to 15.20 results in fspms.service failing to start.
Hello, We run F-Secure Policy Manager 15.11 on Ubuntu 20.04.2 LTS. We updated to version 15.20 but now the fspms.service fails to start. We see the following error message in journalctl: mai 17 16:36:33 server1 fspms[3981]: * Starting F-Secure Policy Manager Server mai 17 16:36:33 server1 su[4909]: (to fspms) root on none…
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Error upgrading to Policy Manager Server 15.20
After upgrading to 15.20 from 15.11, the server service does not start. Below is a screenshot from the console. [root@fspm-srv tmp]# rpm -U fspm-srvs-15.20.95099-1.x86_64.rpm Stopping fspm-srvs (via systemctl): [ OK ] ******************************************************************************** * F-Secure Policy Manager…
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Installation in Docker container
I'd like to use F-Secure Linux Security inside Ubuntu 20.04 docker container. Managed to get past the missing systemctl by using a slightly customized docker-systemctl-replacement, because of ExecStart=@ ... Now i am stuck at this output: Selecting previously unselected package f-secure-linuxsecurity. (Reading database ...…
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Nes server PolicyManager 15.20 agents clean migration
Hello guys, I have a question, regartding PMS and ClientSecurity 15.20. Is there a way to cleanly migrate ClientSecurtiy 15.xx to a new pms 15.20 without h2db backup / import? I can remember in earlier versions one had to remove the admin.pub on the client. Nowadays I cannot find this file anymore. Thankyou for all…
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Software updater try to install not unneded security updates for several days
Hello, We have here a Windows AD with a Server 2016 and Windows 8.1 clients with MS Ofiice 2013. For security we have a Windows 2012 server with policy manager 15.11.94088 and F-Secure 15.11 premium clients. A WSUS for Microsoft updates is also there. Since severeal days F-Secure try to install MS office updates:…
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block unsafe query setting cause DNS query to local intranet DNS zone 3 seconds delay on response
Hello, from 2021/05/05 we can see that our servers with Server Security Premium 14.10 have delay of approx 3 seconds (2,8) for DNS query / response for A record in local intranet zone (local DNS server is authoritative for that zone). It happens on servers which do not have internet connection. This delay in response cause…
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Web content control - category block not working
Hi there, we are using F-Secure Client Security with Policy Manager. When I activate web content scanning with category block all categories are ignored. Only directly entered websites are blocked. Has anybody a suggestions what I'm doing wrong? Thanks in advance. Regards