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update server version for 10.30 for linux and client for 11.50 does not communication
I need help, updated the PMS for linux 10:10 to 10:30 and 11:50 for customers. clients find the server, do the download, but not install all the applications and not updated antivirus. If you click refresh it says is the latest version of the update, but does not update the console and it shows that the application is not…
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PM 11 and Server Security on the same server
In the release notes of the latest policy manager for Windows it's written that PM must be installed after the Server Security Antivirus because it includes an updated AUA agent. But if I'm installing a new server of a new customer, if I install Server Security before the PM how can I manage the first ?
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Problem with automatic updates when Server Security has been reinstalled in stand-alone mode
Hi! My problem scenario is as follows: I had previously in use the F-Secure Server Security 9.20 product which was centrally managed via our local PMS. I wanted to upgrade our product to F-Secure Server Security 10.50 and at the same time switch our configuration to a locally managed standalone configuration instead of…
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Scan Outlook archived PST files
F-Secure had virus alert on one of the user's email archived pst file. That archived file is over 200MB. F-Secure doesn't seems to be able to report which file was infected. Also it seems like F-Secure is not able to clean or quarantine any malicious items within the archived pst file. What are my options? Also, can…
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Very high CPU usage for the process FSSM32.exe at startup
FSSM32.exe uses a lot of CPU whenever I start my computer, between 75-100%. Why does it do that? I can't use any programs for quite some time while it's doing whatever it's doing. Is there anything I can do to lower that high CPU usage.
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FSS services/processes
Can U pls give me a short description of all Server Security client services and processes running on the serwer? Services: FSMA FSGKHS F-secure Network Request Broker Processes: fsav32.exe fsgk32.exe fsgk32st.exe FSHDLL32.exe FSM32.exe FSMA.32.exe fsqh.exe fssm32.exe thx
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FSPM 11.10 / Automated email with software updater reports
Is there a way to send automated email reports from the Policy Manager regarding the Software Updater? Like the ones that are currently available via the Web Reporting tool. /Perttu
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Moving workstations from one policy manager to another
Situation is that all our workstations (about 900) will be moved to another domain in the near future and under the new Policy Manager. The new Policy Manager has a different key set than old. What is the best course of action to do this. Old Policy Manager version is 10.??. New one is 11.10. I am posting this from home so…
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The foreseeable PSB Java disaster struck.
Hello, Since Oracle Java 7U51 upgrade was released last night, the FSAV PSB webportal Profile Editor will silently refuse to run under any major browser (IE, FF, GC). Customers see a false error message displayed about JRE 6 or newer missing from their computers!. Best regards, Tamas Feher, Hungary.
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F-Secure Client Security and AV-Test results for Nov-Dec.
F-Secure Client Security 11 tested on Win 8 over on AV-Test; http://www.av-test.org/en/tests/corporate-user/windows-8/novdec-2013/ 1. Protection Score-6/6 2. Performance Score-4.5/6 3. Usability-5.5/6 Overall, a very good performance by F-Secure as usual.
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Java Runtime Environment 7 Update 51 stops Profile Editor working under Protection Service portal
We are experiencing issues with the F-Secure Protection Service Portal since an update was issued for Java Runtime Environment to 7 update 51. After logging on to the portal psb1.sp.f-secure.com and attempting to edit profiles under Profiles -> Launch Profile Editor, we now only get the message “F-Secure Profile Editor…
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PMS integration with ArcSight ESM (SIEM)
We are running PMS10.20 on Windows 2008R2 and are deploying ArcSight ESM for central log management and correlation. How can I best send the logging from PMS to ArcSight? Syslog, SNMP or text file based would be easiest. I have found C:\Program Files (x86)\F-Secure\Management Server 5\data\h2db\fspms.h2.db which ArcSight…
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Support for Microsoft Windows XP
Dear all, As you may be aware already, Microsoft will stop supporting Windows XP on 8 April, 2014. F-Secure business licensed products - F-Secure Client Security and F-Secure Anti-Virus for Workstations - will support Microsoft Windows XP with SP3 platform until the end-of-life of the 11-series products as stated on this…
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Two issues with software updates in PSB
Good morning. I have 46 workstations, which 42 need a software update. The first issue is that I order by PSB the updates, and some operations take a few days and still are pending (the PCs are been rebooting). The second issue is about these updates too. When I order update by PSB the workstation, a lot of them don't…
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F-Secure Policy Manager Console - Error MIB
Hello, We have an MIB error in new version of the F-Secure Policy Manager Console for Windows 11.10.49586 with F-Secure Policy Manager Server for Linux 10.30.50076. Error: 1/15/14 10:10 AM Cannot load string table for MIB "FSSVCES": invalid version number at line 112. Does anyone know how to solve this problem? Thank you…
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FSPMS 11.10 - how to set F-Secure Update Server as first channel
Good Morning to all. I'm using "F-Secure Policy Manager 11.10" in a DMZ for manage pc's that migrate from internal lan to outside. Doing this I've realized that traffic increazed because FSCS download updates from local FSPMS. I can't find a way to set F-Secure Server's as first update site instead of local FSPMS. Anyone…
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H2 database size
I am curious what is the expected size of the DB, (# of nodes/ DB size ratio) PMS10.01 is installed on VM Win 2003 server For roughly 1400 nodes DB reached already 17GB, whie the last Friday it was "barely" 15GB. Since it is a Virtual machine I can at least easily resize its hard drives, but would be nice to know if…
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Hotfix for Client Security 10.01 and 11.00 (Standard and Premium)
Hello, F-Secure has published a hotfix for Client Security 10.01 and 11.00 (Standard and Premium). This hotfix solves an issue with the firewall filtering rule. The filtering rule failed if IPv6 addresses in the rule started with a letter. To download the hotfix files, visit the product download pages for Client Security…
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Do not allow users to uninstall F-Secure
Hi In the "Centralized management" overview, I went to top level on one of my policy managers and then I removed the mark in "Allow users to suspend all downloads and updates" and also in "Allow users to uninstall F-Secure products" - In the option "Allow users to unload products" I selected "Not allowed" - And still the…
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Policy Manager & CS 11.5
Hello Sometimes I need to install the CS on offline machines on the network, I need someone to let me understand exactly what happen when I go to Policy Manager -> Installation tab -> Installation Packages -> Import button "here I imported CS V11.5-309". Then there is Export button so the package will be exported as .msi…
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F-Secure blocks access to Lacie network station
Hi, how can I add my network station (Lacie2) to F -Secure Client Security? Everytime I want to access the station I have to shut down F-Secure.... Not very safe. BR, Jennifer
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Web reporting doesn't work on Linux (CentOS 6.4) Policy Manager Server 10.20
Hi, On all our PMS (Linux Centos 6.4), Web reporting doesn't work. Our servers are only in command line (no graphical interface). When we configured the PMS server with the command /opt/f-secure/fspms/bin/fspms-config, the web reporting was enable and listen on default port. We have tested to change the listening port,…
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Pre-installation checklist for F-Secure Linux Security version 10.x
The information in this Community post is now available in our End-point security knowledgebase. Please refer to knowledgebase article.
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F-Security Business Suite urgent Need Installation Help
Hello folks, We have bought the Fsecure business suite and we want to install it on our servers and deploy it and secure all our computers in the network please can anyone help me i was unable to find any solutions online?
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Client can't connect to management server
Hi, first off, I've inherited a F-secure environment and I'm a F-sec newbie and this is my first post here. Problem, every host/client seems to be in a disconnected/offline mode for some reason that I still have not figured out. From the log on the workstation: 1 2013-12-27 14:07:02+02:00 WORKSTATIONNAME…
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CS Restarting
Hello I'm dead because something horrible happening with users' computers, that is CS doing automatic restart after update without any single notification. What thing do I need to change on the policy manager console?
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F-Secure Management Agent is not responding error after reinstall
Hello, one of our clients has a Server 2003 server which we had F-Secure Server running on. For the past few months I've been receiving alerts stating that the definitions are outdated. When I logged onto the server I could not get the software to recognize that it had downloaded the latest updates even though I could see…
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Policy Manager 11.10 and offline updates
Hello. How can I update my network clients connected to PM 11.10 on server without internet access? fsdbupdate9.exe is not working with newest Policy Manager, and I don't want to downgrade Policy Manager - I already have 11.50 clients. I can stop policy manager and replace some files, but where to get them, which files?
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Information regarding Software Updater
We now have the software updater working in our trial and I have a few questions I wasn't able to answer with the documentation. 1. How are the updates distributed? Are they downloaded to the Policy Management server and then distributed through the proxies etc? Or are the clients just instructed to download the updates…
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Task Scheduler properties
Both the Software Updater and Scheduled Scanning are stored as scheduled tasks based on the choices made in the Policy Manager, but there's certain need to be able to change the tasks properties directly from the Policy Manager. Is is somehow possible to create/modify these tasks with "Run as soon as possible after a…