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Accessibility Issue: Unable to Access Target from "Security Events" Tab
Bonjour, Quand je suis dans l'onglet "Événements de sécurité" et que je clique sur la cible pour pouvoir l'ouvrir, je n'arrive pas à accéder à la cible. J'arrive à accéder aux paramètres de la cible depuis l'onglet "Appareils". Est-ce normal ou s'agit-il d'un problème de l'interface ?
How to Fix: Malware and Spyware Protection Malfunction. Please restart.
For some time now, I've been getting an alert on my Policy Manager console, with this message: "Malware and Spyware Protection Malfunction. Please restart." I've checked the machine remotely and it seems that Windows Defender is still activated, but as soon as I deactivate it, it reactivates after restart. Do you know a…
[linuxsecurity-installer] Client install failed
Hello, When I try to install AV client with f-secure-linuxsecurity-installer, I have a 404 error when installer requests guts2 url on the Policy Manager : ------------ package f-secure-linuxsecurity-12.0.19-1.x86_64 is already installed Preparing... ######################################## Failed to install the product!…
Issue with Install
Hi I have an issue with installing F-Secure Client Security Premium 15.30 We are logged in with Admin and UAC is disabled ' There is a problem with this windows installer package. A Program run as part of the setup did not finish as expected. Contact your support personanel or package vendor.' 15.30 work fine on windows 10…
Update check failed, error=211 (server returned an error)
Greetings! I have the following issue: When trying to request virus-signatures or other updates, both the clients protected by WithSecure Business Suite and the Hyper-V (Which currently runs With-Secure Server Security Premium) fail to request the updates. I get the following logs in C:\ProgramData\F-Secure\Log\AUA…
How to fix WA_VMOD_ERROR_PRODUCT_NOT_SUPPORTED and WA_VMOD_ERROR_INSTALLATION_FAILED issue
Hello, I tried to update PDFCreator 5.0.3 and VirtualBox 7.0.8 via my software updater through my F-Secure Policy Manager to version 15.30 but it returns an error message (WA_VMOD_ERROR_PRODUCT_NOT_SUPPORTED) for PDFCreator and (WA_VMOD_ERROR_INSTALLATION_FAILED) for VirtualBox and it doesn't work on any of the PCs in my…
Installation in Docker container
I'd like to use F-Secure Linux Security inside Ubuntu 20.04 docker container. Managed to get past the missing systemctl by using a slightly customized docker-systemctl-replacement, because of ExecStart=@ ... Now i am stuck at this output: Selecting previously unselected package f-secure-linuxsecurity. (Reading database ...…
Ultra high CPU useage
Hi, Every now and then my computer slows to a crawl. Its shows the same symptoms as the high memory usage thread, but is an issue with the "WithSecure Pisces Hoster" Anything I can do to get rid of this issue? Steve
Turn off F-secure stamps on icons
How do I turn off the black F-secure stamps on icons on my computer?
emea psb portal
Hi Unable login into emea psb portal, password incorrect. In the f-secure client "missing updates" and "installations" list is empty as well. Some global issue?
F-Secure Policy Manager 15.30 upgrade to WithSecurity Policy Manager 16.00
I didn't find any guides for the upgrade process so is it even possible? Do I need to install new Policy Manager from scratch? The installer doesn't provide any upgrade possibilities and wiped off the F-Secure Policy Manager from the server without even asking me. I reverted back to a snapshot which I took before the…
Could not install the following update: F-Secure Ultralight Core (64-bit)
Hello, I have all hosts giving me this alert 2 or 3 times per day since 06 July 2023, I tested install and uninstall of the client security app from the hosts and run diagnostics to test the internet connection from the hosts to the Policy Manager server and everything seems to be OK but this update is not installing on…
Error installing F-Secure Linux Security 64 on Debian 11
I get the following error message when installing F-Secure Linux Security 64 on Debian 11 according to the manual: Selecting previously unselected package f-secure-linuxsecurity. (Reading database ... 66812 files and directories currently installed.) Preparing to unpack .../f-secure-linuxsecurity.deb ... Unpacking…
Could not install the following update: F-Secure Ultralight Core (64-bit)
Hi all, Recently three of my clients have the following message: Details: Could not install the following update: F-Secure Ultralight Core (64-bit) 2023-07-06_01 (F-Secure Client Security). And these are constantly being emailed that it is not being updated. I already put the hotfix on 1 of them which can be found here:…
Problematically high memory consumption during weekly check-up of F-secure Client
Hello, For a few months, we have had the F-secure Client Security Premium antivirus installed on our computers at work, but I have a problem that my co-workers don't have and that the IT guys don't seem to understand as well: Every Monday at 13h30 there is the automatic weekly checkup and for 5 to 40 minutes each week, my…
Upgrade F-Secure Management Server from 15.21 to 16.0 - troubles.
I have: Debian 9 with F-Secure Management Server and Windows 10 stations with F-secure Business Clients. Mangement Console is on Windows 10. After upgrade Management Server from 15.21 to 16.00 (and of course management console) i can push installations from Server to Workstations, but: Installation is complete on station…
F-Secure Ultralight Core update causes server to get dead slow. Again.
After the update of F-Secure Ultralight Core (64-bit) 2023-11-08_01 today one of our web servers became dead slow under load. The exactly same issue was handled a few months ago here: https://status.withsecure.com/incidents/7ljdw6xkzckd We once again had to uninstall WithSecure Server Security to get the performance level…
Cannot push install Client Security with Policy Manager 16.00
Hello, i recently update Policy Manager Server and Console to Withsecure Policy Manager 16.00.98215. After updating i'm no longer able to push install of Client Security to clients, the installation immediately fails with error "Cannot create a unique filename for temporary file." Happens with the Withsecure Client…
Server Security 15.30 - Server slow after Ultralight Core update
After the automated install of F-Secure Ultralight Core (64-bit) 2023-08-22_01 on 28.8.2023 one of our (web) servers is getting dead slow when under heavier load. Uninstalling Server Security restores the server performance but is of course not something that we want to do and this has never happened prior to the update…
Firewall rule settings in Policy Manager. Setting application path
Is it possible to use wildcards like * in Application Scope > Application path when creating Firewall rules in F-Secure Policy Manager v15.3.96305? The problem is constantly changing paths like: C:\Program Files\Google\Drive File Stream\78.0.1.0\googledrivefs.exe where version number changes from time to time. So we would…
Linux Malware protection ?
I have installed WithSecure Elements EDR and EPP for Servers Premium to my Linux servers. Malware protection is Disabled after installation. Can I somehow get this working? Ubuntu 20.04.6 LTS , Linux 5.15.0 -72 -generic DEB packages are compatible with Debian and Ubuntu systems. Client version 12.0.445
Is there is a way to find license key in the Policy Manager?
I would like to migrate Policy Manager to new server. Is there is a way to see the license key somewhere in the Policy Manager console? Is it possible to extract the license that is needed to be given at the first launch?
F-secure Server Security Premium 15.30 with Windows Server 2022 Standard
RDP connections won't work if Browsing protection is enabled. Unknown error immediately after trying to login. Is this bug and if so, when it is going to be fixed?
f-secure-linuxsecurity on fedora
Hi, I am trying to install f-secure-linuxsecurity-12.0.21-1 on a fedora 36 system (I know - not supported, but it worked in the past). After installing I get: /opt/f-secure/linuxsecurity/download/linuxsecurity-1200-linux-x86_64/1661945972/content/setup: missing package: python Please install missing packages and try again.…
F-Secure Pisces Hoster x64 (FsPisces.exe) locking files
Hi, we've configured WithSecure Elements EPP for Servers Premium (v 22.8) on a Windows Server machine with DataGuard active on some important folders. We've noticed that for a few days that when files under these folders are accessed (either from clients or from the server) they're automatically "locked" by FsPisces.exe.…
Client Security virus definition outdated
Hi, On my computer I've got an old Client Security product (installed in 2014) that I never changed because it was working well and updating. But now, after being absent for a while, it tells me that I need to update my definitions, but when I go to "check for updates", it tells me that my product is up to date. I've got…
FSPMC 15.30 Clients can't update (untrusted root ca)
2022-01-31 10:03:29.554 [0944.42a0] I: Checking for updates from https://F-secure.dist.local:443/guts2 2022-01-31 10:03:29.602 [0944.42a0] I: Update check failed, error=216 (untrusted root ca)
mistake with update 15.30 Client security premium
We update to F-secure Client security premium 15.30 but with the update we have the error message "Error with the work of protection. Restart computer" (Error de funcionamiento de la protección. Reinicie el equipo) And "fail searching updates. We can't make a connection with server" (Error al buscar actualizaciones. No se…
F-Secure EPP and EDR: Even after restart, F-secure keeps asking for restart again and again.
F-secure EPP and EDR We have few users where F-secure gives a pop-up which says : F-secure elements have received a critical update. To keep your protection up to date. please restart the computer. However, even after restart, F-secure again give the same pop up. After multiple restarts the issue remains the same. The…
Many Events 5038 fsamsi64.dll
Hello all, I have a problem with many 5038 events on our clients. The problem seems to come from the fsamsi64.dll which is reported as corrupted by Defender. It seems to be related to the digital signature of the file, which is not from Microsoft but from F-Secure. Is there a way to suppress this event? The important…

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