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Improvements in Broad Context Detection handling
Recently we have added new functionality to reduce noise and also increase the speed of processing new Broad Context Detections (BCD). Read all about it here:
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False positive not been whitelisted
I submitted a sample of a false positive over a month ago, a file that F-Secure is detecting as a virus. It is from an installer of a legitimate software (Matlab). I have phoned and emailed and it is still not whitelisted. Can anybody here help? Number: 0XXXXXX Clients using F-Secure Client Security. Been told to post…
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WithSecure Podcast: sweating out the hot topics in security
Cyber Security Sauna To ancients of the north, the steam rising from the hot stones of a sauna was akin to the very life force of man. To this day, deals are struck and decisions made in saunas, where movers and shakers gather to exchange ideas. We invite you to Cyber Security Sauna (#CyberSauna), a podcast bringing you…
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Software Updater fails to install updates
WithSecure Elements EPP for Computers Premium Versio 23.4 Windows 11 22H2 Software Updater will ask for UAC elevation and admin credentials for software update. Is there a way to make Software Updater to install updates without user interaction? Also Software Updater show that the update was succesfull even if the user do…
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WithSecure Elements API deprecation?
Hi all My company is wanting to begin integrating some of the Elements API. I see that the current version is v 1.0.0. I've heard that a newer version is in the pipeline, and that the above will soon be deprecated. Have I perhaps misunderstood, and gotten confused with a different API being deprecated? I'm just trying to…
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Software Updater Google Chrome 114.0.5735.110
Hello, Software Updater has a problem with the Google Chrome 114.0.5735.110. This version of Chrome was updated with WithSecure If I scan host for the missing updates, this version again appears under "Missing Updates" list. And this behavior is on many hosts… And from the management portal I see this. Meanwhile the latest…
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malfunction protection against malware
Dear, Best regards! It will be that I can provide help, I currently have a computer with windows 7 which I am installing EPP For Computer and apparently the agent is installed without problems, but when reviewing from the management platform and even from computers and present the problem of malware protection malfunction,…
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Updated MSI deployment via GPO
We use a GPO to deploy WithSecure Elements Agent to all client pc's. Works fine. Now I downloaded a new version of the MSI from the portal, and added it to a new GPO while disabling the old GPO. What happens now is that the installer wants to uninstall the previous version (which is actually the same version as in the new…
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Software Updater changing what profile is assigned to client.
We use Withsecure Elements on our laptops and have different profiles. For example, we have profile1 and profile2 (where profile2 accepts USB sticks). A laptop was assigned to profile2. After this software updates were performed; Software updates -> check all software -> Update on 166 workstations. After this time the…
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Printers are affected by vulnerability scan
We have a couple of printers that are affected by the WithSecure vulnerability scan in that they print out 50 sheets of 'code' and other random text items whilst being scanned. Is there a feature on the printer we can turn off so this doesn't happen? We have 50 printers throughout the business and only a couple are…
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Best practices: MS Security baselines with WithSecure firewall?
We're using the MS Security Baseline GPOs, which enable the Windows Firewall, blocking all incoming connections, and allowing all outgoing connections. With these settings, the "Isolate a device" function in WithSecure doesn't work because it cannot overrule the GPO rules, which means that the outbound connections are not…
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Product changelog links
Exposure Management Exposure Management (including XM for Business and XM Frontline Add-on) Changelog Exposure Management for Cloud Changelog Vulnerability Management Portal Changelog Vulnerability Management System Scan Changelog Vulnerability Management Scan Node Agent Changelog Vulnerability Management Discovery Scan…
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Where are installation files ?!
I just received my "WithSecure Linux Security Command Line per user" license, I am trying to follow the documentation and I am going crazy. The documentation says "to extract the installation file" here : help.f-secure.com/product.html#business/linux-security/11.10/en/task_D04AEE6FC76042DB9D72261917662C2D-11.10-en But…
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WithSecure launches new range of incident response and readiness services
WithSecure launches new range of incident response and readiness services New retainer provides expert support starting in the first 72 hours of the incident response process to contain the attack and improve preparedness for the future. See the press release here:
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WithSecure launches Cloud Security Posture Management
WithSecure launches Cloud Security Posture Management See the press release here: See the knowledge base here:
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Is there is a way to find license key in the Policy Manager?
I would like to migrate Policy Manager to new server. Is there is a way to see the license key somewhere in the Policy Manager console? Is it possible to extract the license that is needed to be given at the first launch?
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How to fix WA_VMOD_ERROR_PRODUCT_NOT_SUPPORTED and WA_VMOD_ERROR_INSTALLATION_FAILED issue
Hello, I tried to update PDFCreator 5.0.3 and VirtualBox 7.0.8 via my software updater through my F-Secure Policy Manager to version 15.30 but it returns an error message (WA_VMOD_ERROR_PRODUCT_NOT_SUPPORTED) for PDFCreator and (WA_VMOD_ERROR_INSTALLATION_FAILED) for VirtualBox and it doesn't work on any of the PCs in my…
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we can't download the withsecure agents
I get a message saying: This site can’t provide a secure connectiondownload.sp.withsecure.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH
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"Business Suite" simply a laugh...
With-Secure Support? Crab, takes days for an answer, if you're lucky to get one… Application Control? Not worth the name. Not to handle in an environment with 1000+ Users Oh, and webcontrol. Is there even a qualitiy control at With-Secure? Search engine "duckduckgo" blocked to "illegal downloads", well, then block…
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Software updater - version of software is not recognized
Hello, I've tried to update putty to version 0.78 using software updater. Unfortunately update was always failing. I did the update manualy more than a week ago. The issue is, that the entry still exists in software updater for this device, but it should not be there anymore since putty was updated. Do you know how can I…
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Upcoming changes in Elements Collaboration Protection
On May 15th 2023, WithSecure will be deploying an update to Elements Collaboration Protection to introduce the organization hierarchy used in other parts of WithSecure Elements. You can find more details here:
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Upcoming changes in Elements Security Center
During May 2023, we will be deploying an update to the Elements Security Center which unifies navigation between organizations, and also introduces more visibility to other items in the Elements Portfolio.
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Getting Started with Community: 5 - Notification Preferences
Customize Notification Settings You can customize your notification settings from your profile. 📝 NOTE: The screenshots and instructions in this section are from a desktop view of the Community. Connect with the Community Team if you have any additional questions about adjusting your notification settings. 1. Select Edit…
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Is it possible with vulnerability management scan docker containers?
Is it possible with vulnerability management scan docker containers?
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Issue with Install
Hi I have an issue with installing F-Secure Client Security Premium 15.30 We are logged in with Admin and UAC is disabled ' There is a problem with this windows installer package. A Program run as part of the setup did not finish as expected. Contact your support personanel or package vendor.' 15.30 work fine on windows 10…
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Error installing F-Secure Linux Security 64 on Debian 11
I get the following error message when installing F-Secure Linux Security 64 on Debian 11 according to the manual: Selecting previously unselected package f-secure-linuxsecurity. (Reading database ... 66812 files and directories currently installed.) Preparing to unpack .../f-secure-linuxsecurity.deb ... Unpacking…
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Getting Started with Community: 4 - Bookmark a Discussion
WithSecure Community members now have the ability to bookmark a discussion thread so that you will never lose site of responses to your questions! Why Bookmark a Discussion? The discussions forum is a collaborative space to post questions, read and reply to threads, and share thoughts about your experience with WithSecure…
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Getting Started with Community: 3 - Ask a Question
What are discussions all about? The Discussions forum is a collaboration area to post, read and reply to threads on different topics, share thoughts about your experience with WithSecure, ask questions, share files, or learn with your peers to transform the way the world learns! Who can access discussions? Being a…
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Encrypt drive in profile
Hello, You can encrypt a drive if you select the device. But is it possible to enable encrypted drive through the profile? I cannot find that.. kind regards, Michel
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Getting Started with Community: 2 - Community FAQ's
How do I register for this WithSecure Community? Registering is quick and easy! A few clicks and you'll be all set! From the homepage, you will find a 'Register' bottom on the top right. The WithSecure Community uses the Business Account. If you already have a Business Account (e.g., for the Elements Security Center), you…