WithSecure Community Digest
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Week 47
Most viewed Articles from the Knowledge Base:
WithSecure products and macOS 14 “Sonoma”
WithSecure Elements and Multi-Factor Authentication
Changes in support on Microsoft Windows – Minimum patch level
URL addresses for F-Secure update services
Most viewed Questions from users:
F-Secure Ultralight Core update causes server to get dead slow from @Kjell
How to manually set the WithSecure Client Security Update server from @rdpk07
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
The hottest discussion of the week:
Business Suite Policy Manager Changelog
Poll: What would you like to see more of from WithSecure?
We put collaboration first. That's why we want to know how we can be most useful to you, here and in our Community. Vote here, on LinkedIn.
😱 Threat insights
🛠️ Free tools
🤔 How-to guides & quick tips
💬 Other
A special shout-out to @zwp-secure. This user updated the PM from V15.30 to V16.01 and now the Advanced Mode is named "Hosts V13.x and earlier"; they are wondering if these settings are no longer valid for their clients' versions 15.11 and above. Find the answer here: Advanced Mode in PM 16.01
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Week 48
Most viewed Articles from the Knowledge Base:
WithSecure products and macOS 14 “Sonoma”
Upcoming changes to the Elements Security Center
URL addresses for F-Secure update services
Most viewed Questions from users:
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
F-Secure Ultralight Core update causes server to get dead slow from @Kjell
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
🎅We’re doing a Christmas giveaway! We'll be announcing a winner every Monday leading up to Christmas. Find all the details here: Giveaway – Register & Engage for a Chance to Win!
This week’s winner is: @DriesEilers, congratulations!
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Week 49
Most viewed Articles from the Knowledge Base:
WithSecure products and macOS 14 “Sonoma”
Changes in support on Microsoft Windows – Minimum patch level
URL addresses for F-Secure update services
Most viewed Questions from users:
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Intune deploy failed from @SiegfriedM
Software Updater has an infinite loop resulting in high CPU usage in the WMI service from @WKroos
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
🎅We’re doing a Christmas giveaway! We'll be announcing a winner every Monday leading up to Christmas. Find all the details here: Giveaway – Register & Engage for a Chance to Win!
This week’s winner is: @MikeLeger, congratulations!
🏆WithSecure Community is nominated for CMX Awards in the Customer Support Community category!
Celebrate with us and show support by voting here. Voting closes on December 31st, 2023.
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Week 50
Most viewed Articles from the Knowledge Base:
WithSecure products and macOS 14 “Sonoma”
URL addresses for F-Secure update services
Changes in support on Microsoft Windows – Minimum patch level
Most viewed Questions from users:
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Intune deploy failed from @SiegfriedM
Problematically high memory consumption during weekly check-up of F-secure Client @_Thomas_
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
🎅We’re doing a Christmas giveaway! We'll be announcing a winner every Monday leading up to Christmas. Find all the details here: Giveaway – Register & Engage for a Chance to Win!
This week’s winner is: @suporte_mesquita_ti, congratulations!
REMINDER:🏆WithSecure Community is nominated for CMX Awards in the Customer Support Community category! Show your support by voting here.
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Week 51
Most viewed Articles from the Knowledge Base:
WithSecure products and macOS 14 “Sonoma”
Changes in support on Microsoft Windows – Minimum patch level
URL addresses for F-Secure update services
Most viewed Questions from users:
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Intune deploy failed @SiegfriedM
WAAPI_ERROR_INVALID_CREDENTIALS error on software deployment @Eddiebzh
The hottest discussion of the week:
Elements Agent for Mac Changelog
🎅It’s the last day of our Christmas giveaway! Our fourth and final winner is: @Roar Oddenes, congratulations!
REMINDER:🏆WithSecure Community is nominated for CMX Awards in the Customer Support Community category! Show your support by voting here.
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Week 52
Most viewed Articles from the Knowledge Base:
URL addresses for F-Secure update services
WithSecure products and macOS 14 “Sonoma”
Most viewed Questions from users:
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
LAST CHANCE TO VOTE!🏆WithSecure Community is nominated for CMX Awards in the Customer Support Community category! Show your support by voting here.
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Week 1
Most viewed Articles from the Knowledge Base:
URL addresses for F-Secure update services
WithSecure products and macOS 14 “Sonoma”
Network addresses for WithSecure Elements (cloud-managed products)
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Could not install the following update: F-Secure Ultralight Core (64-bit) @ITSM
.msi package from Linux Policy Manager from @Qzniak
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
A big shout-out to @MFCox, our Community User of the Year with an impressive 115 points! Thank you for your outstanding contributions and dedication to making our community thrive.
A heartfelt congratulations to @AleksandrG, our WithSecure Employee Contributor of the Year with 117 points! Thank you for your contributions that have elevated our community and company.
Shout-out to @Jukka for leading with the highest number of posts this year, totaling an outstanding 15.
Kudos to @Marc Peters, @Neelix and @tt-percomp for earning an impressive total of 13 badges this year.
Cheers to a fantastic year ahead! 🎉
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Week 2
Most viewed Articles from the Knowledge Base:
URL addresses for F-Secure update services
Changes in support on Microsoft Windows – Minimum patch level
WithSecure products and macOS 14 “Sonoma”
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
How to Allow System Extension, Driver Extension & Network Extension using MDM profile? from @Husaini_CP
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
A shout-out to @tryf_v for asking about the meaning and purpose of the blue exclamation mark in the PM status GUI and the associated warning message. Read the answer here: Blue exclamation mark in PM server status
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Week 3
Most viewed Articles from the Knowledge Base:
Upcoming changes to the Elements Security Center
URL addresses for F-Secure update services
WithSecure products and macOS 14 “Sonoma”
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Revolutionizing Collaboration: We're thrilled to announce the upcoming launch of the WithSecure™ Partner Forum - a dedicated space for our partners to connect, share insights, and build lasting connections. Stay tuned for more details!
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Week 4
Most viewed Articles from the Knowledge Base:
Changes in support on Microsoft Windows – Minimum patch level
Upcoming changes to WithSecure Elements client installations
URL addresses for F-Secure update services
Most viewed Questions from users:
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
A shout out to @Qzniak for your post! The user successfully installed the Client on multiple machines, but encountered a UI issue on one machine where it gets stuck, despite normal updates from the policy manager, and the log file indicates a recurring error related to "Failed to update CCR token." Read the solution here.
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Week 5
Most viewed Articles from the Knowledge Base:
Changes in support on Microsoft Windows
Changes to the Elements Security Center
How to uninstall Server Security using the F-Secure Uninstallation Tool
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client
Could not install the following update: F-Secure Ultralight Core (64-bit)
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Introducing a game-changing integration, bringing Elements Endpoint Protection and Elements Detection and Response closer for a seamless experience. Read more and take our free 30-day trial to experience the more cohesive Elements Cloud: The evolution of Elements | WithSecure™
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Week 6
Most viewed Articles from the Knowledge Base:
Changes in support on Microsoft Windows – Minimum patch level
How do I submit a large WSdiag( formerly FSdiag) file via FTP?
Changes to the Elements Security Center
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Upcoming Webinar:
How to navigate regulations in your supply chain management and ensure you stay one step ahead of the bad guys. Securing your company’s supply chain is always at the top of any IT manager or CISO’s to-do list – if it isn’t, it should be! This subject will take on added significance in 2024 as European regulations begin to take hold.
How safe our world will be tomorrow depends on the choices we make today. Join your host Janne Kauhanen and his guests, as they talk you through the issues you’ll need to navigate in 2024 and how to ensure your business complies with all the new rules.Join our webinar on 29th February to hear more!➡️Register here:
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Week 7
Most viewed Articles from the Knowledge Base:
Changes in support on Microsoft Windows – Minimum patch level
Changes to the Elements Security Center
Trojan:W32/GenInflated.B infection shown for PowerAutomateDesktop adaptivecards.dll
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
WAAPI_ERROR_INVALID_CREDENTIALS error on software deployment from @Eddiebzh
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Partner Forum Launching on February 14th:
Upcoming Webinar:
Join our webinar on 29th February.➡️Register here: Supply Chain 2024: If the hackers don’t get you, the regulations will!
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Week 8
Most viewed Articles from the Knowledge Base:
Trojan:W32/GenInflated.B infection shown for PowerAutomateDesktop adaptivecards.dll
Elements portal malware protection status shown as "Broken ACS" for a device
Changes in support on Microsoft Windows – Minimum patch level
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
How to install WithSecure EDR and EPP on Citrix Server ? from @gloglo99
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Upcoming Webinar:
Join our webinar on 29th February.➡️Register here: Supply Chain 2024: If the hackers don’t get you, the regulations will!
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Week 9
Most viewed Articles from the Knowledge Base:
Trojan:W32/GenInflated.B infection shown for PowerAutomateDesktop adaptivecards.dll
Changes in support on Microsoft Windows – Minimum patch level
Upcoming changes to WithSecure Elements client installations
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
How do I view the current version of software installed on end points? from @MikeP
DeepGuard Issue (false positive) from @zwp-secure
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Upcoming Webinar:
Join our webinar on 29th February.➡️Register here: Supply Chain 2024: If the hackers don’t get you, the regulations will!
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Week 10
Most viewed Articles from the Knowledge Base:
WithSecure Business Accounts: Multi-Factor Authentication enforcement
Changes in support on Microsoft Windows – Minimum patch level
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Could not install the following update: F-Secure Ultralight Core (64-bit) from @ITSM
Intune deploy failed from @SiegfriedM
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Win a W/S hoodie: 🐣🌷 Hop into our Easter Giveaway! 🌷🐣
Did you miss the " " webinar? Watch the recording here.
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Week 11
Most viewed Articles from the Knowledge Base:
Changes in support on Microsoft Windows – Minimum patch level
WithSecure Business Account: Changes in login flow
Pre-Announcement: New WithSecure client for macOS
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
WAAPI_ERROR_INVALID_CREDENTIALS error on software deployment from @Eddiebzh
Error installing F-Secure Linux Security 64 on Debian 11 from @Daniel_CDT
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
Win a W/S hoodie: 🐣🌷 Hop into our Easter Giveaway! 🌷🐣
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Here is egg number 3!
Collect your badge here:
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Week 12
Most viewed Articles from the Knowledge Base:
Changes to the Elements Security Center
Changes in support on Microsoft Windows – Minimum patch level
February 2024 What’s New in Elements
Most viewed Questions from users:
Upgrade F-Secure Management Server from 15.21 to 16.0 from @Zibi0802
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Prevent removing Firefox extensions with GPO from @Jukka
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
The Power of Prevention: the Role of Exposure Management in 2024
Mark your calendar! The next webinar is on 12th April 2024 at 3 pm EEST / 2 pm CEST / 1 pm BST and 8 am EDT. Register here:
You can find Mo Ahddoud, Co-Founder and Head of Security & Practice at Chameleon, on Community (and Partner Forum) right here: @MoAhddoud
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Anna_B W/ Member, W/ Staff, W/ Community Manager, W/ Partner Forum Advocate Posts: 2 W/ StaffOptionsWeek 13
Most viewed Articles from the Knowledge Base:
WithSecure Browsing Protection blocks a safe website
Elements portal malware protection status shown as "Broken ACS" for a device
How to remove a device in the Elements Security Center?
Most viewed Questions from users:
Problematically high memory consumption during weekly check-up of F-secure Client
Upgrade F-Secure Management Server from 15.21 to 16.0
Error installing F-Secure Linux Security 64 on Debian 11
The hottest discussion of the week:
Linux Agent LS64 Changelog (Elements, Business Suite, Standalone)
The Power of Prevention: the Role of Exposure Management in 2024
Mark your calendar! The next webinar is on 12th April 2024 at 3 pm EEST / 2 pm CEST / 1 pm BST and 8 am EDT. Register here: The power of prevention: the role of exposure management in 2024
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Week 14
Most viewed Articles from the Knowledge Base:
New Elements Mobile Protection Release
Changes in support on Microsoft Windows – Minimum patch level
Elements portal malware protection status shown as "Broken ACS" for a device
Most viewed Questions from users:
Activation of WithSecure Linux Security 64 breaks on Ubuntu from @john_dashwood
Error installing F-Secure Linux Security 64 on Debian 11 @Daniel_CDT
Prevent removing Firefox extensions with GPO from @Jukka
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
The Power of Prevention: the Role of Exposure Management in 2024
Mark your calendar! The next webinar is on 12th April 2024 at 3 pm EEST / 2 pm CEST / 1 pm BST and 8 am EDT. Register here: The power of prevention: the role of exposure management in 2024
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Week 15
Most viewed Articles from the Knowledge Base:
New Elements Mobile Protection Release
WithSecure Business Accounts: Multi-Factor Authentication enforcement
Pre-Announcement: New WithSecure client for macOS
Most viewed Questions from users:
Activation of WithSecure Linux Security 64 breaks on Ubuntu from @john_dashwood
Error installing F-Secure Linux Security 64 on Debian 11 from @Daniel_CDT
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
We have 2 exciting webinars coming up:
Building Secure LLM Apps into Your Business and The power of prevention: the role of exposure management in 2024
Did you know?
WithSecure named Champion in the 2024 Endpoint Protection Emotional Footprint Report. See the results here: WithSecure Elements chosen as the #1 solution
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Week 16
Most viewed Articles from the Knowledge Base:
New Elements Mobile Protection Release
New Linux Security(2024-03-18) offline database update fails
Unable to login into the Partner Portal. Error "Your login to WithSecure™ Partner Portal failed."
Most viewed Questions from users:
Error installing F-Secure Linux Security 64 on Debian 11 from @Daniel_CDT
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Upgrade from F-Secure 15.30 to With Secure 10.00 from @M2024_TYN
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
🎥Watch the recording of our “Building Secure LLM Apps into Your Business” webinar here: Building LLMs into Your Business
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Week 17
Most viewed Articles from the Knowledge Base:
WithSecure Elements Mobile Protection: Complete End of Support for full-network VPN
New Elements Mobile Protection Release
Changes to the Elements Security Center - May 2024 - Cloud Security Posture Management
Most viewed Questions from users:
Error installing F-Secure Linux Security 64 on Debian 11 from @Daniel_CDT
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Prevent removing Firefox extensions with GPO from @Jukka
The hottest discussion of the week:
Linux Agent LS64 Changelog (Elements, Business Suite, Standalone)
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Week 18
Most viewed Articles from the Knowledge Base:
WithSecure Elements Mobile Protection: Complete End of Support for full-network VPN
New Elements Mobile Protection Release
Changes in support on Microsoft Windows – Minimum patch level
Most viewed Questions from users:
Reporting on Missing Patches from @AbacusMatt
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
Error installing F-Secure Linux Security 64 on Debian 11 from @Daniel_CDT
The hottest discussion of the week:
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Week 19
Most viewed Articles from the Knowledge Base:
New Elements Mobile Protection Release - WithSecure Community
Updated - Maintenance: Elements Cloud Security Posture Management
Most viewed Questions from users:
Prevent removing Firefox extensions with GPO from @Jukka
Intune deploy failed from @SiegfriedM
Problematically high memory consumption during weekly check-up of F-secure Client from @_Thomas_
The hottest discussion of the week:
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Week 20
Most viewed Articles from the Knowledge Base:
New Elements Mobile Protection Release
Changes to the Elements Security Center
Pre-Announcement: New WithSecure client for macOS
Most viewed Questions from users:
WithSecure Elements EPP support scan BitLocker-encrypted usb drives? from @jllorente
Prevent removing Firefox extensions with GPO from @Jukka
Problem with Elements Connector registration from @CyberCheese
The hottest discussion of the week:
Elements Agent for Windows and Server Changelog
We’ve posted a poll! Cast your vote here: 📊POLL: What enhancement would make the biggest difference in customer response satisfaction?
📝TIP: You can now find all of our documentation updates here.
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